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Retail Software Support Jobs (NOW HIRING)

NCR Corporation

SW Quality Engineer III

Atlanta, GA · On-site

$125 - $150/hr

... Software Quality Engineer, you will develop deep expertise across Retail products and operational workflows. You will investigate complex defects across on-premises and hosted solutions that support ...

NCR

SW Quality Engineer III

Atlanta, GA

... Software Quality Engineer, you will develop deep expertise across Retail products and operational workflows. You will investigate complex defects across on-premises and hosted solutions that support ...

Digital Insight

SW Quality Engineer III

Atlanta, GA

... Software Quality Engineer, you will develop deep expertise across Retail products and operational workflows. You will investigate complex defects across on-premises and hosted solutions that support ...

NCR Corporation

SW Quality Engineer III

Atlanta, GA · On-site

... Software Quality Engineer, you will develop deep expertise across Retail products and operational workflows. You will investigate complex defects across on-premises and hosted solutions that support ...

BECPOS

SW Quality Engineer III

Atlanta, GA · On-site

... Software Quality Engineer, you will develop deep expertise across Retail products and operational workflows. You will investigate complex defects across on-premises and hosted solutions that support ...

Rainbow Stores

Retail Assistant Manager

Jackson, MS · On-site

$16 - $18/hr

The role includes responsibilities for staff development, inventory control, and loss prevention while utilizing standard retail software tools. Responsibilities * Supervise and support a medium team ...

Belk

Software Engineer

Charlotte, NC · On-site

Advanced knowledge inrequirementsgathering, solution architecture, system design, development, implementation, and post-production support for highly scalable, high-volume retail software. * Advanced ...

Belk

Software Engineer

Charlotte, NC

Advanced knowledge inrequirementsgathering, solution architecture, system design, development, implementation, and post-production support for highly scalable, high-volume retail software. * Advanced ...

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How much do retail software support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail software support in the United States is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

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Infographic showing various Retail Software Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,249 per year, or $16.5 per hour.

IT Software Support Technician

Fort Wayne, IN • On-site

Steel Dynamics, Inc.
Manufacturing • 5 - 10K employees
Learn more about Steel Dynamics, Inc.external

$19.75 - $27/hr

Other

Re-posted 6 days ago

Steel Dynamics rating

7.8

Company rating: 7.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

155th of 547 rated manufacturers

Job description

Subsidiary
Steel Dynamics
Overview
This position is responsible for providing software support for SDI & OmniSource end users. Duties include answering help desk calls, troubleshooting issues, entering, and monitoring workorders/resolutions.
Responsibilities
  • Answer service desk phone calls.
  • Log calls requesting technical assistance into the service desk software.
  • Troubleshoot software issues and document resolutions.
  • Assign work orders, follow up on status, and communicate status to users.
  • Handle requests & verify requested information with managers, and track progress.
  • Support Retail equipment- ATM, printers, cameras, scale interface.
  • Periodically travel to remote locations and assist other IT technicians.
  • All other duties as required.
  • Represent the company in a professional manner and provide excellent Customer Service.

Qualifications
Required
  • Excellent problem-solving skills and work well in a team environment
  • Understanding of business processes, transaction flows, and compliance requirements
  • Positive attitude and highly motivated
  • A team player with excellent communication skills
  • Timely communication and compliance with policies and procedures.
  • Customer service oriented.

Preferred
  • Associate degree or equivalent technical work experience (3 years).
  • Knowledge of various versions of Microsoft Windows and Office.
  • The ideal candidate would be energetic, detail oriented, and organized.
  • Experience with querying data from various systems and databases.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

What Steel Dynamics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Steel Dynamics

Sourced by ZipRecruiter

Steel Dynamics is one of the largest and most diversified domestic steel producers and metals recyclers in the United States, with an estimated steelmaking and coating capacity of approximately 13 million tons, and facilities located throughout the United States and in Mexico. We operate using a circular manufacturing model, producing lower-carbon-emission, quality steel using electric arc furnace (EAF) technology with recycled ferrous scrap as the primary input. Our circular economy is powered by our three primary operating platforms: steel, metals recycling, and steel fabrication. Our steel operations produce steel products, including hot roll, cold roll, and coated sheet steel, structural steel beams and shapes, rail, engineered special-bar-quality steel, cold finished steel, merchant bar products, and specialty steel sections. Our metals recycling operations collect and process ferrous and nonferrous scrap from manufacturing and end-of-life items, such as automobiles, appliances, and machinery. This processed scrap is then sold to end-users for reuse, including our EAF steel mills, which produce new steel from the scrapped material. We sell a meaningful amount of steel to our own steel fabrication operations that in turn produce and sell structural steel joist and deck building systems to consumers.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1993

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