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How much do retail sales rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail sales rep in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Rep, and why are they important?

To thrive as a Retail Sales Rep, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic inventory management tools is typically required. Excellent communication, active listening, and a positive attitude are standout soft skills in this role. These abilities ensure effective customer interactions, drive sales, and contribute to a positive store environment.

How does a Retail Sales Rep typically collaborate with other team members to achieve store goals?

Retail Sales Reps regularly work alongside team members such as cashiers, inventory associates, and store managers to ensure a seamless customer experience. Collaboration often involves sharing product knowledge, assisting with merchandising tasks, and coordinating on promotional activities. Open communication and teamwork are essential for meeting sales targets, managing inventory, and resolving customer concerns efficiently. By supporting each other, the team can create a positive environment and drive store performance.

What are Retail Sales Reps?

Retail Sales Reps, or Retail Sales Representatives, are professionals who assist customers in retail stores by helping them find products, answering questions, and processing sales transactions. They also restock shelves, maintain store displays, and sometimes handle returns or complaints. Their primary goal is to provide excellent customer service and drive sales for the business. Retail Sales Reps often work in a variety of settings, including clothing stores, electronics shops, and supermarkets.

What is the difference between Retail Sales Rep vs Customer Service Associate?

AspectRetail Sales RepCustomer Service Associate
CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentRetail stores, sales floorsCustomer service counters, call centers
Employer & IndustryRetail, sales-focused companiesRetail, service industries

Retail Sales Reps focus on selling products directly to customers, often actively engaging in upselling and product demonstrations. Customer Service Associates primarily assist customers with inquiries, returns, and support, emphasizing service quality. While both roles require strong communication skills and retail experience, Retail Sales Reps are more sales-driven, whereas Customer Service Associates focus on customer satisfaction and support.

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Retail Sales Rep jobs near you
Retail Sales Representative

Retail Sales Representative

MarketSource, Inc

Aliso Viejo, CA • On-site

Other

Posted 17 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

32nd of 71 rated call and contact centers

Job description

Retail Sales Representative - Full Time
MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic environment that fosters creativity and provides unlimited opportunities for personal and professional growth. 
MarketSource is currently searching for a full-time Retail Sales Representative to work at major retailer locations. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories, and digital service. As a full-time sales representative you will be responsible for proactively approaching customers within retailer and assisting in various wireless products and accessory sales while providing extraordinary customer service. 
Key Responsibilities: 
Sales: 
  • Driving sales productivity and customer satisfaction within retail locations on various Wireless products, accessories and services to customers 
  • Engaging in side-by-side selling with retail associates 
  • Participating in in-store promotions, and coordinating with appropriate personnel 
  • Participating in wireless sales events in retailer locations 
 Training: 
  • Maintaining sound knowledge of multiple carriers' wireless products and services 
  • Attending requested training sessions and conference calls 
  • Reviewing new product and service offerings from our client retailer 
 Relationship Development: 
  • Establishing and managing critical relationships within program 
  • Developing and managing positive business relationships with retail store management and employees 
Additional Job Requirements: 
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items 
  • Requires the ability to move around the store, assist customers and maneuver merchandise when necessary 
  • Performs additional duties as assigned  

MarketSource is an equal opportunity employer.
 

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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