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Retail Sales Rep Jobs in Alabama (NOW HIRING)

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Retail Sales Rep information

See Alabama salary details

$8

$19

$46

How much do retail sales rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail sales rep in Alabama is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $19.38 per hour, depending on experience, location, and employer.

What is a retail sales rep?

Retail Sales Reps, or Retail Sales Representatives, are professionals who assist customers in retail stores by helping them find products, answering questions, and processing sales transactions. They also restock shelves, maintain store displays, and sometimes handle returns or complaints. Their primary goal is to provide excellent customer service and drive sales for the business. Retail Sales Reps often work in a variety of settings, including clothing stores, electronics shops, and supermarkets.

How does a retail sales rep typically collaborate with other team members to achieve store goals?

Retail Sales Reps regularly work alongside team members such as cashiers, inventory associates, and store managers to ensure a seamless customer experience. Collaboration often involves sharing product knowledge, assisting with merchandising tasks, and coordinating on promotional activities. Open communication and teamwork are essential for meeting sales targets, managing inventory, and resolving customer concerns efficiently. By supporting each other, the team can create a positive environment and drive store performance.

What are the key skills and qualifications needed to thrive as a retail sales rep, and why are they important?

To thrive as a Retail Sales Rep, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic inventory management tools is typically required. Excellent communication, active listening, and a positive attitude are standout soft skills in this role. These abilities ensure effective customer interactions, drive sales, and contribute to a positive store environment.

What is the difference between Retail Sales Rep vs Customer Service Associate?

AspectRetail Sales RepCustomer Service Associate
CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentRetail stores, sales floorsCustomer service counters, call centers
Employer & IndustryRetail, sales-focused companiesRetail, service industries

Retail Sales Reps focus on selling products directly to customers, often actively engaging in upselling and product demonstrations. Customer Service Associates primarily assist customers with inquiries, returns, and support, emphasizing service quality. While both roles require strong communication skills and retail experience, Retail Sales Reps are more sales-driven, whereas Customer Service Associates focus on customer satisfaction and support.

Is retail sales representative a stressful job?

Retail sales representatives often experience stress due to high customer interaction, meeting sales targets, and managing busy store environments. The job requires strong communication skills and the ability to handle difficult situations, which can contribute to stress levels. However, stress varies depending on individual resilience and workplace conditions.
Retail Sales Rep jobs near you
Infographic showing various Retail Sales Rep job openings in Alabama as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $40,067 per year, or $19.3 per hour.

Retail Sales Representative

Mountain Brook, AL • On-site

Ace Hardware
Retail • 1 - 5K employees
Learn more about Ace Hardwareexternal

$16 - $18/hr

Full-time

Re-posted 13 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Ace Hardware Corporation

Based on 1,507 frontline employees who took The Breakroom Quiz

Job description

Main Responsibilities of a Retail Sales Representative:
  • Greeting and assisting customers
  • Helping customers choose paint colors, wallpaper, and other homegoods
  • Look up pricing on special order products and give customer quotes
  • Upselling and cross-selling
Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have an interest in interior decor and design and a desire to help customers achieve their visions for a beautiful home.

Responsibilities of a Retail Sales Representative:
  • Greeting customers
  • Helping customers find what they are looking for
  • Introducing customers to new products
  • Informing customers about sales, discounts, and promotions
  • Upselling and cross-selling products when appropriate
  • Answering questions about products or services
  • Handling returns
  • Coordinating with team members for outstanding customer service
Retail Sales Representative JobRequirements:
  • High school degree or equivalent
  • Experience as a retail sales representative or similar role is a plus
  • Familiarity with visual merchandising
  • Ability to stock and restock shelves
  • Strong communication skills
  • Excellent problem-solving skills
  • Good organization skills
  • Positive and friendly attitude
  • Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Working at Ace Hardware Corporation

Perks for frontline workers

From Ace Hardware Corporation, via Breakroom

  • Competitive pay

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and paid holidays

  • Employee merchandise discount

  • Career development and leadership training

  • Recognition and rewards programs

  • Wellness resources and employee assistance

  • Community volunteer opportunities

What to expect from working at Ace Hardware Corporation

From Ace Hardware Corporation

About Ace Hardware Corporation, in their own words

From Ace Hardware Corporation

Ace Hardware has been serving communities since 1924 and has grown into the world's largest retailer-owned hardware cooperative. While our footprint spans thousands of stores and operations around the globe, our commitment remains the same: helping people.

When you join Ace, you're joining a company built on service, teamwork, and meaningful work. Whether you're supporting customers in a retail store, keeping products moving through our distribution network, driving innovation in our corporate offices, or supporting one of our specialty business units, your work has a direct impact on the success of our retailers and the communities they serve.

We believe every team member plays an important role in creating a helpful experience. That's why we invest in career growth, leadership development, recognition programs, and a culture where employees feel valued, supported, and empowered to succeed. At Ace, your help is more than wanted. It's appreciated, respected, and recognized.

Together, we make a positive difference for our customers, our communities, and each other every day.

Company values

From Ace Hardware Corporation

At Ace, our values are captured in W.E.L.I.G.H.T., the principles that guide how we work together and serve others every day.

Winning: We strive to achieve results through teamwork, service, and helping others succeed.

Excellence: We continuously improve our performance and challenge ourselves to deliver our best work.

Love: We care deeply about our customers, communities, retailers, and each other.

Integrity: We act honestly, ethically, and responsibly in everything we do.

Gratitude: We recognize and appreciate the opportunity to serve others and the contributions of our teammates.

Humility: We remain approachable, respectful, and committed to learning and growing.

Teamwork: We collaborate, support one another, and believe that together we achieve more than we could individually.

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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