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Retail Sales Rep Jobs in Alabama (NOW HIRING)

Ace Hardware

Retail Sales Representative

Birmingham, AL

$16 - $18/hr

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Helping customers choose paint colors, wallpaper, and other homegoods * Look up pricing on special order ...

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Retail Sales Rep information

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$8

$19

$46

How much do retail sales rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail sales rep in Alabama is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Rep, and why are they important?

To thrive as a Retail Sales Rep, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic inventory management tools is typically required. Excellent communication, active listening, and a positive attitude are standout soft skills in this role. These abilities ensure effective customer interactions, drive sales, and contribute to a positive store environment.

How does a Retail Sales Rep typically collaborate with other team members to achieve store goals?

Retail Sales Reps regularly work alongside team members such as cashiers, inventory associates, and store managers to ensure a seamless customer experience. Collaboration often involves sharing product knowledge, assisting with merchandising tasks, and coordinating on promotional activities. Open communication and teamwork are essential for meeting sales targets, managing inventory, and resolving customer concerns efficiently. By supporting each other, the team can create a positive environment and drive store performance.

What are Retail Sales Reps?

Retail Sales Reps, or Retail Sales Representatives, are professionals who assist customers in retail stores by helping them find products, answering questions, and processing sales transactions. They also restock shelves, maintain store displays, and sometimes handle returns or complaints. Their primary goal is to provide excellent customer service and drive sales for the business. Retail Sales Reps often work in a variety of settings, including clothing stores, electronics shops, and supermarkets.

What is the difference between Retail Sales Rep vs Customer Service Associate?

AspectRetail Sales RepCustomer Service Associate
CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentRetail stores, sales floorsCustomer service counters, call centers
Employer & IndustryRetail, sales-focused companiesRetail, service industries

Retail Sales Reps focus on selling products directly to customers, often actively engaging in upselling and product demonstrations. Customer Service Associates primarily assist customers with inquiries, returns, and support, emphasizing service quality. While both roles require strong communication skills and retail experience, Retail Sales Reps are more sales-driven, whereas Customer Service Associates focus on customer satisfaction and support.

Retail Sales Rep jobs near you
Retail Sales Representative

Retail Sales Representative

Ace Hardware

Birmingham, AL

$16 - $18/hr

Full-time

Posted 26 days ago

Job description

Main Responsibilities of a Retail Sales Representative:
  • Greeting and assisting customers
  • Helping customers choose paint colors, wallpaper, and other homegoods
  • Look up pricing on special order products and give customer quotes
  • Upselling and cross-selling
Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have an interest in interior decor and design and a desire to help customers achieve their visions for a beautiful home.

Responsibilities of a Retail Sales Representative:
  • Greeting customers
  • Helping customers find what they are looking for
  • Introducing customers to new products
  • Informing customers about sales, discounts, and promotions
  • Upselling and cross-selling products when appropriate
  • Answering questions about products or services
  • Handling returns
  • Coordinating with team members for outstanding customer service
Retail Sales Representative JobRequirements:
  • High school degree or equivalent
  • Experience as a retail sales representative or similar role is a plus
  • Familiarity with visual merchandising
  • Ability to stock and restock shelves
  • Strong communication skills
  • Excellent problem-solving skills
  • Good organization skills
  • Positive and friendly attitude
  • Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

he Helpful Hardware logo

About he Helpful Hardware

Sourced by ZipRecruiter

In July of 2020, The Helpful Hardware Co. continued its pursuit of store acquisitions and purchased Ace Hardware Duncan in Goose Creek, SC. This 12,000 sqft store was the first of many store purchases of the new company. Not even a year following the purchase of Duncan, Indian Trail Hardware was purchased and converted to Ace Hardware Indian Trail in May 2021. Brookstone Ace Hardware and Southern Home & Garden were acquired toward the end of 2021. Ace Hardware Cordova was acquired in April 2022 and Westbury's Ace Hardware joined the chain of stores in December 2022, followed by Ace Hardware North Hall, Ace Hardware Bethlehem, and Ace Hardware Ladson in 2023. Totaling 18 locations in the Southeastern chain. Darin Workman, President and Co-Founder is partnered with investment firm JPB Partners out of Hanover, MD. JPB Partners provides The Helpful Hardware Co. funding for growth and oversight with a Board of Directors. With their support, The Helpful Hardware Co. continues to seek opportunities for growth and expansion in the Southeast. At The Helpful Hardware Co., we are extremely proud to be part of a tradition that dates back nearly 100 years. Today, we are stronger than ever. Our roots in the community are deep and our commitment to customer satisfaction is strong.

Industry

Hardware, plumbing and hvac wholesalers

Company size

51 - 200 Employees

Headquarters location

Cumming, GA, US

Year founded

2014

Social media

Facebook

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