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How much do retail sales rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail sales rep in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Rep, and why are they important?

To thrive as a Retail Sales Rep, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic inventory management tools is typically required. Excellent communication, active listening, and a positive attitude are standout soft skills in this role. These abilities ensure effective customer interactions, drive sales, and contribute to a positive store environment.

How does a Retail Sales Rep typically collaborate with other team members to achieve store goals?

Retail Sales Reps regularly work alongside team members such as cashiers, inventory associates, and store managers to ensure a seamless customer experience. Collaboration often involves sharing product knowledge, assisting with merchandising tasks, and coordinating on promotional activities. Open communication and teamwork are essential for meeting sales targets, managing inventory, and resolving customer concerns efficiently. By supporting each other, the team can create a positive environment and drive store performance.

What are Retail Sales Reps?

Retail Sales Reps, or Retail Sales Representatives, are professionals who assist customers in retail stores by helping them find products, answering questions, and processing sales transactions. They also restock shelves, maintain store displays, and sometimes handle returns or complaints. Their primary goal is to provide excellent customer service and drive sales for the business. Retail Sales Reps often work in a variety of settings, including clothing stores, electronics shops, and supermarkets.

What is the difference between Retail Sales Rep vs Customer Service Associate?

AspectRetail Sales RepCustomer Service Associate
CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentRetail stores, sales floorsCustomer service counters, call centers
Employer & IndustryRetail, sales-focused companiesRetail, service industries

Retail Sales Reps focus on selling products directly to customers, often actively engaging in upselling and product demonstrations. Customer Service Associates primarily assist customers with inquiries, returns, and support, emphasizing service quality. While both roles require strong communication skills and retail experience, Retail Sales Reps are more sales-driven, whereas Customer Service Associates focus on customer satisfaction and support.

More about Retail Sales Rep jobs
What cities are hiring for Retail Sales Rep jobs? Cities with the most Retail Sales Rep job openings:
What states have the most Retail Sales Rep jobs? States with the most job openings for Retail Sales Rep jobs include:
Retail Sales Rep jobs near you
Retail Sales Representative

Retail Sales Representative

Premium Retail Services Inc

Bothell, WA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

57th of 57 rated business consultants

Job description

Retail Sales Representative
General Information
Company: PRE-US
Location: BOTHELL, Washington, 98011
Ref #: 126742
Pay Rate: $ 22.50
Experience/skills and/or location may influence position wage rate
Range Minimum: $ 22.00
Range Maximum: $ 22.00
Function: Brand Advocacy & Sales
Employment Duration: Full-time
Benefits:
  • Medical, dental and vision insurance
  • Company-paid life insurance, short-term and long-term disability
  • 401k program
  • Generous Paid Time Off (PTO) program

Description and Requirements
As one of Premium's astute Retail Sales Representatives, you'll play an integral role in driving sales for one of the biggest chocolate brands on the market. By increasing the retail presence of the client's consumer products, you'll deliver beyond what's expected for the client.
What's in it for you?
  • Receive consistent dedicated hours each week.
  • You'll be fully trained and certified by true retail experts.
  • Joining a "sweet" company invested in you with opportunities for career advancement.
  • Join a culture built on family values.
  • Health benefits plan options, including no-copay telemedicine, regardless of hours worked.

What will you do?
  • Grow the client's retail presence through the sale and ordering of the client's product lines, displays, and fixtures.
  • Sell opportunities for new distribution across a defined geographic territory.
  • Own the pre-selling, ordering, and delivery cycle for your assigned territory.
  • Establish and leverage strong store relationships to achieve key selling objectives.
  • Build and assemble displays and fixtures.
  • Organize, rotate, and merchandise stock products, displays, and fixtures within the store to ensure on-shelf availability.
  • Identify and sell in seasonal programs where applicable.
  • Follow a defined territory schedule to maintain presence.
  • Develop productive working relationships with store employees and customers.
  • Increase stores' brand awareness and product knowledge of client product lines and programs.
  • Demonstrate success through detailed reporting and data collection.

How will you succeed?
  • Leveraging your competitive drive and your love of building relationships.
  • Working autonomously while staying motivated to deliver results.
  • Maintaining availability and responsiveness to internal and external partners.
  • Being flexible to work during peak seasonal times.
  • Showing your strength while building displays - must be able to climb, reach, bend, rotate, stoop, and lift up to 50 lbs.

Experience and Qualifications:
  • High school diploma/GED required.
  • Previous CPG or food experience strongly desired (1+ years).
  • Prior experience calling upon retail stores in a CPG role.
  • Prior sales and/or merchandising experience.

So, are you Premium's next Retail Sales Representative?
#WeArePremium
Equal Opportunity Employer (Disabled, Veteran) Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories E-Verify Employer
*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

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