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Retail Program Manager Jobs in Naperville, IL (NOW HIRING)

Loomis

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

... and retailers across North America. Through our North American network of field service ... Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously ...

Burroughs, Inc.

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

... and retailers across North America. Through our North American network of field service ... Job Summary The Onboarding Program Manager is responsible for designing, building, and continuously ...

Meltwater

Premium Support Program Manager

Chicago, IL · On-site +1

$46K - $75K/yr

Excited to embark on the journey of Premium Support Program Manager in Meltwater? We're seeking a ... Experience of working in at least one major business domain such as Retail, Consumer Goods ...

Meltwater

Premium Support Program Manager

Chicago, IL · On-site

$46 - $75/hr

Be Responsible for driving the execution of the key programs that achieve the client's strategic ... Experience of working in at least one major business domain such as Retail, Consumer Goods ...

Branch

Chicago Store Manager

Chicago, IL · On-site

$75 - $95/hr

... retail program. This role is salaried with a compensation range of $75,000‑$95,000 based on the ... Manage store's spend & seek opportunities to minimize costs without compromising the customer ...

blueStone

IT Data Program Manager

Chicago, IL

$101K - $120K/yr

Responsible for the IT Project and Program management of all of the Data related projects for the ... Finance, Retail, Wholesale, Supply Chain, Logistics, Marketing, Merchandising Corporate systems ...

Whirlpool

Analyst, Program Management

Chicago, IL · On-site

... Manager, for its in-house, award-winning creative agency and studio, WoW Studios. This role is ... Your responsibilities will include guiding and executing product launches and retail activation ...

Next Door & Window

Marketing Director

Burr Ridge, IL · On-site

$100K - $130K/yr

Oversee field marketing for events, the Costco retail program, and open house strategy and staffing * Direct email marketing, social media, and online reputation management in partnership with our ...

Next Door & Window

Marketing Director

Burr Ridge, IL · On-site

$100K - $130K/yr

Oversee field marketing for events, the Costco retail program, and open house strategy and staffing * Direct email marketing, social media, and online reputation management in partnership with our ...

Next-Door-

Marketing Director

Burr Ridge, IL · On-site

$100 - $130/hr

Oversee field marketing for events, the Costco retail program, and open house strategy and staffing * Direct email marketing, social media, and online reputation management in partnership with our ...

Next Door & Window

Marketing Director

Burr Ridge, IL · On-site

$100K - $130K/yr

Oversee field marketing for events, the Costco retail program, and open house strategy and staffing * Direct email marketing, social media, and online reputation management in partnership with our ...

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Showing results 21-40

All JobsRetail Program JobsRetail Program Manager JobsRetail Program Manager Jobs in Naperville, IL

Retail Program Manager information

See Naperville, IL salary details

$52.9K

$111.1K

$184.7K

How much do retail program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for retail program manager in Naperville, IL is $111,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $145,800.00 per year, depending on experience, location, and employer.

What is a retail program manager?

A Retail Program Manager is a professional responsible for planning, executing, and overseeing retail projects or programs within a company. Their duties often include coordinating between different departments, managing budgets and timelines, and ensuring that retail initiatives align with the company's business goals. They work closely with store managers, marketing teams, and suppliers to implement new retail strategies or improve existing operations. Retail Program Managers play a key role in driving sales growth, enhancing customer experience, and ensuring smooth rollout of retail programs across stores.

What are the key skills and qualifications needed to thrive as a retail program manager?

To thrive as a Retail Program Manager, you need expertise in project management, data analysis, and retail operations, often supported by a bachelor's degree in business or a related field. Familiarity with project management software like Asana or Trello, POS systems, and inventory management tools is typically expected. Exceptional leadership, problem-solving abilities, and communication skills help you manage cross-functional teams and drive program success. These skills are vital for effectively executing retail initiatives, optimizing processes, and achieving business goals in a competitive environment.

What are some common challenges faced by retail program managers, and how can they effectively address them?

Retail Program Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and adapting to rapidly changing retail environments. To address these, strong communication skills are crucial for aligning team members and stakeholders, while agile project management techniques help navigate shifting priorities. Proactive problem-solving and a customer-centric mindset also enable Retail Program Managers to deliver successful retail initiatives and drive continuous improvement.

What is the difference between Retail Program Manager vs Retail Buyer?

AspectRetail Program ManagerRetail Buyer
Primary FocusOversees multiple retail initiatives, manages programs, and coordinates cross-functional teamsSources and selects products to be sold in retail stores
Required SkillsProject management, strategic planning, vendor coordinationMarket research, negotiation, inventory management
Work EnvironmentCorporate offices, retail chains, cross-departmental collaborationRetail stores, supplier offices, procurement departments
Common CertificationsProject Management Professional (PMP), retail management certificationsMerchandising certifications, purchasing certifications

The Retail Program Manager and Retail Buyer roles both operate within the retail industry but focus on different aspects. The Program Manager oversees retail initiatives and programs, ensuring strategic alignment and execution, while the Buyer concentrates on selecting products to meet customer demand. Both roles require strong organizational skills and industry knowledge, but their daily tasks and objectives differ significantly.

What job categories do people searching Retail Program Manager jobs in Naperville, IL look for?

The top searched job categories for Retail Program Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Retail Program Manager jobs?

Cities near Naperville, IL with the most Retail Program Manager job openings:

Retail Program Manager jobs near you

Onboarding Program Manager

Loomis

Elmhurst, IL • On-site

$82K - $124K/yr

Full-time

Re-posted 10 days ago

Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary
The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce. This role sits within the Training organization and plays a critical role in accelerating speed to competency and confidence for new hires supporting Burroughs-serviced and installed products. This individual will leverage AI-enabled learning technologies, content curation and data-lake strategies, augmented reality (AR), and mentorship-style shadowing models to modernize onboarding across field service, technical support, and product-centric roles. The role blends instructional design, knowledge architecture, and emerging technology to ensure onboarding is scalable, measurable, and tightly aligned to operational outcomes.
Essential Functions / Key Responsibilities
  • Design and own a standardized, role-based onboarding framework that can be consistently deployed across products, regions, and technical roles.
  • Build structured onboarding journeys that blend digital learning, instructor-led or virtual sessions, mentorship-style shadowing, and hands-on labs and simulations.
  • Ensure onboarding content progresses logically from foundational knowledge to job-ready execution.

Knowledge, Skills & Abilities
  • AI-Enabled Learning & Knowledge Architecture
  • Leverage AI technologies to surface relevant onboarding content contextually, reduce time spent searching for technical information, and improve learner confidence during early field assignments.
  • Partner with relevant teams to aggregate technical content into a centralized, searchable knowledge data lake.
  • Apply metadata, tagging, and taxonomy standards to ensure content is discoverable and continuously usable.

Content Curation & Knowledge Consolidation
  • Identify and inventory all pockets of technical content across the organization.
  • Curate, normalize, and structure content into a single source of truth for onboarding and early-tenure support.
  • Establish governance for content quality, ownership, and lifecycle management.

Augmented Reality & Experiential Learning
  • Incorporate augmented reality (AR) and immersive learning approaches to support equipment familiarity, installation workflows, and maintenance and troubleshooting procedures.
  • Collaborate with SMEs and vendors to align AR use cases to real-world field scenarios.

Mentor & Shadowing Program Enablement
  • Design scalable mentorship-style onboarding models that pair new hires with experienced technicians or specialists.
  • Create structured shadowing plans, observation checklists, and skill validation milestones.
  • Ensure consistency and quality across regions while allowing for local operational nuance.

Measurement, Optimization & Continuous Improvement
  • Define onboarding KPIs tied to operational outcomes such as time to first independent job, time to productivity, early-tenure error rates or callbacks, and new-hire confidence metrics.
  • Use data and feedback to continuously refine onboarding pathways and learning assets.

Education & Experience
Preferred Qualifications
  • 2-5 years experience supporting field service, ATM, POS, smart safe, robotics, or unattended technology environments.
  • Familiarity with AR/VR learning platforms.
  • Experience with AI-powered search or knowledge tools.
  • Background in instructional design models.
  • Experience aligning onboarding outcomes to service or customer performance metrics.

Core Competencies
  • Systems thinking and learning architecture design.
  • Strong collaboration across technical and operational teams.
  • Ability to translate complex technical information into structured learning pathways.
  • Change leadership and influence without authority.
  • Data-driven decision making and continuous improvement mindset.

Physical Requirements & Working Conditions
  • This is a largely sedentary role requiring use of typical office equipment such as a computer, laptop, and phone.
  • Office-based position.

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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