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Retail Pro Jobs (NOW HIRING)

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system ...

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Retail Pro information

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$10

$15

$18

How much do retail pro jobs pay per hour?

As of May 31, 2026, the average hourly pay for retail pro in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Pro, and why are they important?

To thrive as a Retail Pro, you need strong customer service skills, basic sales and inventory knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment technologies is common in this role. Excellent communication, teamwork, and problem-solving abilities help you excel in fast-paced retail environments. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and maintaining efficient store operations.

What are some common challenges faced by Retail Professionals, and how can they overcome them?

Retail Professionals often encounter challenges such as managing high customer volume during peak hours, handling difficult customer interactions, and adapting to frequent changes in promotions or inventory. To overcome these, it's helpful to develop strong communication skills, stay organized, and be proactive about learning new systems or procedures. Building a supportive relationship with teammates also makes it easier to share responsibilities and resolve issues quickly. Most retailers also provide ongoing training to help staff adapt and grow in their roles.

What are Retail Pros?

Retail Pros are professionals who work in retail environments, responsible for assisting customers, managing sales transactions, stocking merchandise, and maintaining store appearance. They often provide product information, help resolve customer issues, and ensure that shoppers have a positive experience. Retail Pros may also handle inventory, process returns, and support promotional activities. Their role is essential in driving sales and upholding the reputation of the store.

What is the difference between Retail Pro vs Retail Associate?

AspectRetail Pro
CredentialsTypically requires retail management experience, certifications in retail software, or related training
Work EnvironmentInvolves overseeing store operations, managing staff, and implementing sales strategies
Employer & Industry UsageCommonly employed by retail chains, department stores, and specialty shops in managerial roles
Job FocusFocuses on store management, staff supervision, and operational efficiency

Retail Pro professionals generally hold managerial responsibilities, requiring experience and certifications, whereas Retail Associates focus on customer service and sales support. Retail Pro roles involve overseeing store operations, while Retail Associates work directly with customers. Understanding these differences helps job seekers identify the right career path in retail.

More about Retail Pro jobs
What cities are hiring for Retail Pro jobs? Cities with the most Retail Pro job openings:
What states have the most Retail Pro jobs? States with the most job openings for Retail Pro jobs include:
Infographic showing various Retail Pro job openings in the United States as of May 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.
Retail Parts Pro

Full-time

Posted 17 days ago


Job description

Job Description


What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Facilitate selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

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https://jobs.advanceautoparts.com/us/en/disclosures

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About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US