Retail Operations Project Manager Jobs in Portland, OR

WHO YOU ARE - we seek out people who are ...

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are pro-active, innovative, and experts in their own unique areas

WHO WE ARE

• We're a family-owned and family-focused organization elevating the bar for in home care services
• We’re cultivating a team of mission-focused, driven experts who embody our vision and culture
• We provide the highest caliber of service and support to the growing number of communities, employees, and clients that we serve
• We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of world changers.
• Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk!

ROLE RESPONSIBILITIES – what you’ll own and lead as an Executive Operations Project Manager:

• Lead high-impact, cross-functional executive initiatives from planning through execution, ensuring alignment, accountability, and measurable outcomes across departments
• Design and manage executive dashboards, reporting tools, templates, and business intelligence systems to support data-driven decision-making
• Research and implement AI and automation solutions to improve efficiency, streamline workflows, and scale operations across the organization
• Oversee contract management, key deadlines, and recurring operational priorities, providing proactive insights and recommendations to leadership
• Manage project execution within Monday.com, ensuring visibility, structure, and accountability across all initiatives
• Coordinate cross-functional work by facilitating meetings, maintaining documentation, and driving follow-through to ensure completion
• Own governance of internal data, proprietary processes, and operational documentation, ensuring consistency, accuracy, and accessibility
• Lead change management efforts by ensuring systems, SOPs, and documentation are updated, approved, and implemented across the organization
• Serve as Monday.com subject matter expert, optimizing workflows, automations, reporting, and user adoption through training and support
• Support IT and operations teams in maintaining structured, secure systems including SharePoint and other internal platforms
• Maintain Executive Operations SOPs and documentation standards, including version control, naming conventions, and system organization
• Conduct research and synthesize insights to support executive decision-making and strategic initiatives
• Manage executive calendars, scheduling, agendas, and briefing materials to ensure leadership readiness
• Support planning and coordination of company events, including meetings, summits, trainings, and conferences
• Coordinate travel logistics for staff attending company events, trainings, and conferences
• Support new branch launches and expansions, including research, scorecards, planning, and cross-functional coordination
• Oversee operational setup for new locations, including logistics, procurement of furnishings and supplies, and readiness activities

ROLE QUALIFICATIONS

• Have a high value for innovation, streamlined processes and efficiency
• Demonstrate a pro-active and solution-oriented mindset
• Ability to demonstrate self-management and take initiative
• Have excellent written and oral communication articulation in English
• Demonstrate accuracy and attention to detail, maintaining accurate records and documentation
• Possess intuitive, strategic, and organized project management skills
• Have excellent professional collaboration skills and team mindset
• Have a results-driven, task-oriented approach
• Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast-paced environment
• Demonstrate strong interpersonal, discretion, and judgment skills
• Have proficiency with technology and electronic devices
• Demonstrate sense of warmth, welcome, and professionalism and excellent customer service
• Demonstrate strong commitment to compliance
• Knowledge of best practices for handling PHI in compliance with HIPAA regulations
• Administrative specialty in related field – whether accounting, customer service, scheduling, billing, IT, project management, leadership, sales, marketing, business development, medical scheduling, staffing, care coordinator or coordination, recruiting, talent acquisition, compliance, office manager or management, business manager or management, human resources, or operations a bonus
• Experience in assisted living, facility, nursing home, or in home care a bonus

EDUCATION AND EXPERIENCE

• A minimum of 8 years of executive-level administrative support or project management experience required
• Experience in a growth-stage or fast-paced environment preferred
• Proficiency in Microsoft Office and collaboration tools required
• Strong written and verbal communication skills required
• Demonstrated discretion, professionalism, and sound judgment in handling confidential information required.
• Experience in the in-home care, medical, or similar field highly valued
• Experience in project management systems such as Monday.com highly valued
• Experience in Care Management Platforms such as Axiscare highly valued

COMPREHENSIVE WELLNESS PORTFOLIO - In your role with Caring for Others, you’re responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.