The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
Quick apply
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
Quick apply
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates ...
Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.
Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.
Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.
Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.
Contents Operations Manager
Portage, MI · On-site
$35 - $45/hr
We are seeking an experienced, organized, and customer-focused Contents Operations Manager to ... Ensure projects are completed on schedule and within budget. Coordinate pack-outs, cleaning ...
Contents Operations Manager
Portage, MI · On-site
$35 - $45/hr
We are seeking an experienced, organized, and customer-focused Contents Operations Manager to ... Ensure projects are completed on schedule and within budget. Coordinate pack-outs, cleaning ...
Project Manager II
Ann Arbor, MI · On-site
Provide up to date reporting on financial and operational performance of projects on a monthly basis. * Assist the Senior Contracts Manager with contracts, including scope of work, budget, etc.
Project Manager II
Ann Arbor, MI · On-site
Provide up to date reporting on financial and operational performance of projects on a monthly basis. * Assist the Senior Contracts Manager with contracts, including scope of work, budget, etc.
Project Manager II
Ann Arbor, MI · On-site +1
Provide up to date reporting on financial and operational performance of projects on a monthly basis. * Assist the Senior Contracts Manager with contracts, including scope of work, budget, etc.
Project Manager II
Ann Arbor, MI · On-site +1
Provide up to date reporting on financial and operational performance of projects on a monthly basis. * Assist the Senior Contracts Manager with contracts, including scope of work, budget, etc.
Retail Operations Lead
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Benton Harbor, MI · On-site
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Benton Harbor, MI · On-site
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Ypsilanti, MI · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Bloomfield Hills, MI · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Project Manager information
What is a retail operations project manager?
Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.
What are some typical challenges a retail operations project manager may encounter when implementing new processes across multiple store locations?
A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.
What are the key skills and qualifications needed to thrive as a retail operations project manager, and why are they important?
To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.
What is the difference between Retail Operations Project Manager vs Retail Store Manager?
| Aspect | Retail Operations Project Manager | Retail Store Manager |
|---|---|---|
| Primary Focus | Overseeing retail projects, process improvements, and operational initiatives | Managing daily store operations and staff |
| Required Skills | Project management, process optimization, cross-functional coordination | Customer service, team leadership, sales management |
| Work Environment | Corporate offices, project sites, retail chains | Retail store floor, customer interactions |
| Common Certifications | Project Management Professional (PMP), Six Sigma | None typically required, but retail management certifications are common |
The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.
How much do retail operations project managers make?
Retail operations project managers typically earn between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas can pay higher, often exceeding $110,000. Compensation may also include bonuses and benefits related to project management certifications and skills.
What are popular job titles related to Retail Operations Project Manager jobs in Michigan?
For Retail Operations Project Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Retail Operations Project Manager jobs in Michigan look for?
The top searched job categories for Retail Operations Project Manager jobs in Michigan are:
What cities in Michigan are hiring for Retail Operations Project Manager jobs?
Cities in Michigan with the most Retail Operations Project Manager job openings:
Full-time
Posted 11 days ago
Wade Trim rating
9.2
Based on 10 frontline employees who took The Breakroom Quiz
33rd of 449 rated engineering
Job description
The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.
The Project Manager supports client-facing activities by preparing performance data, reports, dashboards, and follow-up materials. The role may attend client meetings when requested but does not serve as the primary client relationship owner or point of contact. Client communications, strategic discussions, performance presentations, and final commitments remain the responsibility of client manager.
The position helps ensure service-level expectations are met and that customers receive reliable support across applicable operational channels.
The Project Manager identifies operational concerns, communicates performance trends, coordinates approved corrective actions, and escalates significant risks or decisions to the client manager.
*This role is a Wade Trim full-time position, but will spend their time working directly with our client, Consumers Energy.*
Primary Duties and Responsibilities
Minimum Qualifications
Preferred Qualifications
The Project Manager supports client-facing activities by preparing performance data, reports, dashboards, and follow-up materials. The role may attend client meetings when requested but does not serve as the primary client relationship owner or point of contact. Client communications, strategic discussions, performance presentations, and final commitments remain the responsibility of client manager.
The position helps ensure service-level expectations are met and that customers receive reliable support across applicable operational channels.
The Project Manager identifies operational concerns, communicates performance trends, coordinates approved corrective actions, and escalates significant risks or decisions to the client manager.
*This role is a Wade Trim full-time position, but will spend their time working directly with our client, Consumers Energy.*
Primary Duties and Responsibilities
- Coordinate day-to-day activities across internal and outsourced operational teams.
- Monitor and report on established service expectations and key performance indicators, including service level, quality, safety, customer satisfaction, productivity, utilization, adherence, and cost performance.
- Maintain performance scorecards, dashboards, operational reports, and action-item tracking.
- Review daily, weekly, and monthly results to identify trends, risks, and improvement opportunities.
- Prepare KPI data, performance summaries, and supporting materials for leadership and client meetings.
- Attend client meetings when requested to provide operational or data support.
- Coordinate approved corrective action plans and track progress through completion.
- Perform root cause analysis on performance gaps, service-level misses, staffing concerns, and cost variances.
- Support recurring operational reviews and governance meetings.
- Support vendor performance monitoring, onboarding, training readiness, and compliance with established procedures.
- Assist with forecasting, capacity planning, scheduling, staffing, adherence, and workforce reporting.
- Monitor workload, staffing coverage, productivity, shrinkage, overtime, and service-level risks.
- Support workforce planning related to seasonality, weather events, outages, system changes, and changing customer demand.
- Identify opportunities to improve workflows, automation, employee tools, quality, productivity, and service delivery.
- Coordinate assigned improvement projects, schedules, deliverables, risks, and action plans.
- Partner with Operations, Workforce Management, Quality Assurance, Training, IT, Finance, People Services, Procurement, and other supporting departments.
- Support quality, training, safety, compliance, data privacy, and customer protection requirements.
- Maintain accurate project documentation, reports, meeting notes, process guides, and performance records.
- Escalate significant client concerns, contractual matters, staffing decisions, budget impacts, scope changes, or strategic issues to the client manager.
Minimum Qualifications
- Bachelor's degree in Business, Operations, Project Management, Analytics, or a related field and two years of experience in project coordination, utility operations, workforce management, vendor support, customer service, or operational reporting. OR 6 years of related experience detailed above.
- Working knowledge of operational KPIs, service expectations, performance reporting, and corrective action tracking.
- Proficiency in Excel and experience developing reports, dashboards, scorecards, and presentations.
- Strong analytical, organizational, written, and verbal communication skills.
- Ability to manage multiple priorities and recognize when issues require leadership escalation.
- This position requires travel throughout Michigan to internal offices, external partner locations, and operational sites as needed. A valid driver's license is required.
Preferred Qualifications
- Utility or regulated-industry experience.
- Familiarity with Power BI, Tableau, workforce management systems, or similar platforms.
- Experience supporting internal and outsourced utility operations.
- Knowledge of regulatory reporting, operational quality requirements, and customer satisfaction drivers.
- CAPM, PMP, Lean Six Sigma, or similar project management or process improvement training.
- Strong attention to detail and commitment to reporting accuracy.
- Proactive, analytical, and comfortable working within a defined leadership structure.
- Commitment to supporting a unified culture across internal and outsourced teams: "One Vision. One Team. One Voice."
What Wade Trim employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Wade Trim
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
201 - 500 Employees
Headquarters location
Detroit, MI, US
Year founded
1926