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Retail Operations Head Jobs (NOW HIRING)

sweetgreen

Head Coach

San Francisco, CA · On-site

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

Socket.dev

Head Coach

Liberty Township, OH · On-site

$60 - $80/hr

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

sweetgreen

Head Coach

New York, NY · On-site

$80K - $100K/yr

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

sweetgreen

Head Coach

Los Angeles, CA · On-site

$80K - $95K/yr

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

sweetgreen

Head Coach

San Francisco, CA · On-site

$85K - $100K/yr

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

sweetgreen

Head Coach

Phoenix, AZ · On-site

$70K - $84K/yr

Experience in fast-casual or retail operations is a plus Minimum Requirements * Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role ...

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Retail Operations Head information

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$22.5K

$101.6K

$185K

How much do retail operations head jobs pay per year?

As of Sep 10, 2026, the average yearly pay for retail operations head in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a retail operations head do?

A retail operations head oversees the daily functioning of retail stores, including sales, customer service, inventory management, and staff coordination. They develop strategies to improve efficiency, ensure compliance with company policies, and analyze performance metrics to drive business growth.

What cities are hiring for Retail Operations Head jobs?

Cities with the most Retail Operations Head job openings:

What are the most commonly searched types of Retail Operations jobs?

The most popular types of Retail Operations jobs are:

What states have the most Retail Operations Head jobs?

States with the most job openings for Retail Operations Head jobs include:

What are popular job titles related to Retail Operations Head jobs?

For Retail Operations Head jobs, the most frequently searched job titles are:

Head Coach

San Francisco, CA • On-site

sweetgreen
Food Services and Drinking Places • 1 - 5K employees
Learn more about sweetgreenexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Sweetgreen rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

14th of 108 rated fast food restaurants

Job description

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You'll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions
  • People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
  • Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
  • Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
  • Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
  • Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
  • Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.
What Makes You Stand Out
  • Experience in high-volume, fast-paced restaurants.
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen: managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving in fast-paced, dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus
Minimum Requirements
  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
  • 3+ years in food service, with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively
What Perks You'll Get
  • Competitive base salary + 20% bonus potential
  • Medical, dental, + vision plans
  • Paid vacation + wellness time
  • 401(k) program
  • Paid family leave
  • Complimentary greens and Sweetgreen swag
  • Opportunities to impact your team, community, and business
  • A collaborative team that lives our core values
  • Clear career path for personal and professional development
Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

What Sweetgreen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About sweetgreen

Sourced by ZipRecruiter

Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow, and we're only just getting started. As we continue building, it's our priority to nurture talent from restaurants to our support center, so everyone can be part of the movement. And the best thing? When you join sweetgreen, you don't just grow your own future-you grow the planet's.

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Culver City, CA, US

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