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Retail Operations Coordinator Jobs in Springfield, IL

Walgreens

Pharmacy Operations Manager

Springfield, IL · On-site

Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

Walgreens

Pharmacy Operations Manager

Springfield, IL · On-site

Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King ® Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King ® Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Carrols Corporation

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Carrols Corporation

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Carrols Corporation

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

Burger King

Shift Manager

Springfield, IL · On-site

$16 - $17/hr

Burger King Hourly Shift Coordinator Bring the flavor. Bring the fire. Lead the way. Welcome to the ... You're responsible for delivering a smooth operation, strong team performance, and an exceptional ...

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All JobsRetail Operations JobsRetail Operations Coordinator JobsRetail Operations Coordinator Jobs in Springfield, IL

Retail Operations Coordinator information

See Springfield, IL salary details

$13

$24

$37

How much do retail operations coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail operations coordinator in Springfield, IL is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $27.64 per hour, depending on experience, location, and employer.

What does a retail operations coordinator do?

A Retail Operations Coordinator is responsible for supporting the daily operations of retail stores, ensuring that processes run smoothly and efficiently. They often handle tasks such as inventory management, coordinating store communications, assisting with merchandising, and supporting store staff with administrative needs. Their role helps ensure that the customer experience is consistent and that stores meet company standards. They often work closely with store managers and other departments to implement company policies and streamline operations.

How does a retail operations coordinator typically collaborate with store managers and other departments?

A Retail Operations Coordinator plays a key role in facilitating communication and workflow between store managers and various corporate departments. They often serve as a point of contact for sharing updates, implementing new initiatives, and addressing operational challenges. By coordinating schedules, compiling reports, and ensuring that policies are consistently followed, they help streamline store operations. Regular collaboration with merchandising, inventory, and HR teams is also common, enabling them to support both day-to-day store needs and larger organizational goals.

What are the key skills and qualifications needed to thrive as a retail operations coordinator, and why are they important?

To thrive as a Retail Operations Coordinator, you need strong organizational skills, attention to detail, and a background in retail or business, often supported by a relevant degree or retail management experience. Familiarity with inventory management systems, point-of-sale (POS) platforms, and proficiency in Microsoft Office or similar tools is typically required. Effective communication, problem-solving abilities, and adaptability are valuable soft skills for coordinating teams and handling fast-paced retail environments. These skills ensure efficient store operations, accurate inventory control, and a consistent customer experience.

What is the difference between Retail Operations Coordinator vs Retail Store Manager?

AspectRetail Operations CoordinatorRetail Store Manager
ResponsibilitiesSupports daily store operations, coordinates logistics, assists with inventory and staff schedulingManages overall store performance, supervises staff, drives sales, and ensures customer satisfaction
Required SkillsOrganizational skills, communication, basic retail knowledge, problem-solvingLeadership, sales management, customer service, strategic planning
Work EnvironmentOffice-based with store visits, collaborative team settingsPrimarily on the sales floor, direct interaction with staff and customers
Common UsageUsed in retail chains, supporting multiple stores or departmentsUsed for individual store oversight and management

The Retail Operations Coordinator focuses on supporting store functions and logistics, often working behind the scenes, while the Retail Store Manager oversees overall store performance and staff management. Both roles require retail knowledge, but the Store Manager has more leadership and sales responsibilities.

What job categories do people searching Retail Operations Coordinator jobs in Springfield, IL look for?

The top searched job categories for Retail Operations Coordinator jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Retail Operations Coordinator jobs?

Cities near Springfield, IL with the most Retail Operations Coordinator job openings:

Retail Operations Coordinator jobs near you

Pharmacy Operations Manager

Springfield, IL • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about Walgreensexternal

Full-time

Re-posted 16 days ago

Walgreens rating

5.6

Company rating: 5.6 out of 10

Based on 2,237 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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