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Retail General Manager Jobs in Ohio (NOW HIRING)

Compass Group

Retail General Manager

Cleveland, OH · On-site

$60K - $80K/yr

Retail General Manager Salary: $60,000 to $80,000 Other Forms of Compensation: Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding ...

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$28.5K

$61.3K

$89.4K

How much do retail general manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for retail general manager in Ohio is $61,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a retail general manager?

Retail General Managers are responsible for overseeing the daily operations of retail stores or chains. Their duties include managing staff, ensuring excellent customer service, monitoring sales performance, and implementing company policies. They also handle budgeting, inventory control, and strategies to increase profitability. Retail General Managers play a key role in driving store success and maintaining a positive work environment.

What does a retail general manager do?

A Retail General Manager is responsible for both the day-to-day running of the store and the execution of long-term business strategies. Balancing these aspects often involves delegating daily tasks—such as inventory management, staff scheduling, and customer service oversight—to department managers or team leads, which frees up time for analyzing sales trends, setting performance goals, and developing marketing initiatives. Effective communication and time management are crucial, as GMs must regularly meet with their teams to ensure alignment on immediate priorities while also focusing on broader objectives like revenue growth and customer satisfaction. This dual focus is key to both smooth store operations and sustained business success.

What are the key skills and qualifications needed to thrive as a retail general manager?

To thrive as a Retail General Manager, you need strong leadership, business acumen, inventory management skills, and a background in retail operations, often supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory tracking software, and sales analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help set top performers apart in this role. These skills and qualities are crucial for optimizing store performance, delivering excellent customer service, and effectively leading teams to achieve business goals.

What are popular job titles related to Retail General Manager jobs in Ohio?

For Retail General Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Retail General Manager jobs in Ohio look for?

The top searched job categories for Retail General Manager jobs in Ohio are:

What cities in Ohio are hiring for Retail General Manager jobs?

Cities in Ohio with the most Retail General Manager job openings:

Retail General Manager jobs near you
Infographic showing various Retail General Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,290 per year, or $29.5 per hour.

Retail General Manager (CWRU Tomlinson)

Compass Group

Cleveland, OH • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

Position Title: Retail General Manager

Salary: $60,000 to $80,000 

Other Forms of Compensation: 

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

Bon Appetit is seeking an energetic and hospitality-driven Retail Manager to lead the daily operations of our retail dining locations. This role is responsible for delivering an exceptional guest experience while driving operational excellence, financial performance, team development, and adherence to Bon Appetit's culinary and service standards.

The ideal candidate brings a positive, service-focused mindset, thrives in a fast-paced environment, and has a passion for developing teams, creating memorable guest experiences, and maintaining the highest standards of safety, cleanliness, and operational efficiency.


Key Responsibilities:

Oversee the day-to-day operations of multiple retail dining locations, ensuring outstanding service, food quality, and guest satisfaction.
Lead, coach, and develop frontline associates and supervisors to create a positive, engaging, and high-performing team culture.
Manage labor scheduling, staffing levels, and daily deployment to support business needs while maintaining labor efficiency.
Ensure all retail locations consistently meet Bon Appetit's standards for food safety, sanitation, cleanliness, and workplace safety.
Monitor and manage complex POS systems, cash handling procedures, and retail technology platforms to ensure operational accuracy and efficiency.
Maintain accountability for inventory controls, cash management, payroll administration, and operational reporting.
Support recruiting, hiring, onboarding, training, performance management, and succession planning initiatives.
Drive customer engagement and foster positive relationships with students, faculty, staff, and campus partners.
Analyze operational and financial performance metrics, identifying opportunities to improve sales, profitability, and guest satisfaction.
Ensure compliance with company policies, university guidelines, and all local, state, and federal regulations.
Partner closely with culinary, catering, and campus leadership teams to support special events, promotions, and campus initiatives.
Complete required daily, weekly, and monthly reports accurately and on time.
 

Preferred Qualifications:

Bachelor's degree in Hospitality Management, Food Service Management, Business, or a related field preferred; equivalent combination of education and experience will be considered.
3+ years of foodservice, retail, hospitality, restaurant, or cafe management experience in a high-volume environment.
Strong hospitality mindset with a genuine passion for guest service and team development.
Experience leading and motivating teams in a fast-paced, customer-focused operation.
Proficiency with POS systems, labor scheduling platforms, payroll systems, and Microsoft Office applications.
Demonstrated experience managing staffing, scheduling, training, and employee performance.
Knowledge of retail operations, cash handling procedures, inventory management, and cost controls.
Strong understanding of food safety, sanitation, and workplace safety standards.
Excellent communication, organizational, and problem-solving skills.
Ability to analyze financial reports, budgets, labor metrics, and operational performance data.
Comfortable working in a dynamic environment that requires flexibility, multitasking, and attention to detail.
Ideal Experience and Characteristics:

Positive attitude and solutions-oriented approach.
Strong leadership presence and ability to inspire teams.
Commitment to creating exceptional guest experiences.
Ability to remain organized and effective in a high-volume, fast-paced environment.
Passion for coaching, mentoring, and developing employees.
Dedication to maintaining a safe, clean, and welcoming operation for guests and team members alike.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID:  1558110

Bon Appetit 

Mehdi Mohammed 

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