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Retail Customer Experience Associate Jobs in Raleigh, NC

TJX Companies

Customer Experience Coordinator

Selma, NC · On-site

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Morrisville, NC · On-site

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

Marshalls

Customer Experience Coordinator

Durham, NC · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ...

Tjx

Customer Experience Coordinator

Selma, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Durham, NC · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Selma, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Selma, NC · On-site

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Morrisville, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Selma, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

Tjx

Customer Experience Coordinator

Selma, NC · On-site

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Selma, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Durham, NC

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

Tjx

Customer Experience Coordinator

Durham, NC · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Morrisville, NC

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJX Companies

Customer Experience Coordinator

Durham, NC · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

Tjx

Customer Experience Coordinator

Morrisville, NC · On-site

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

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Showing results 21-40

All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Raleigh, NC

Retail Customer Experience Associate information

See Raleigh, NC salary details

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How much do retail customer experience associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for retail customer experience associate in Raleigh, NC is $14.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $15.43 per hour, depending on experience, location, and employer.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

Do retail customer experience associate jobs require a degree?

Retail customer experience associate jobs typically do not require a college degree, but employers often look for high school diplomas or equivalent. Relevant skills include communication, customer service, and familiarity with point-of-sale systems, and some positions may offer on-the-job training.

What are the most commonly searched types of Retail Customer Experience jobs in Raleigh, NC?

The most popular types of Retail Customer Experience jobs in Raleigh, NC are:

What are popular job titles related to Retail Customer Experience Associate jobs in Raleigh, NC?

For Retail Customer Experience Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Retail Customer Experience Associate jobs in Raleigh, NC look for?

The top searched job categories for Retail Customer Experience Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Retail Customer Experience Associate jobs?

Cities near Raleigh, NC with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you
Infographic showing various Retail Customer Experience Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $30,684 per year, or $14.8 per hour.

Customer Experience Specialist (Retail Associate)

Diventures

Raleigh, NC • On-site

$15 - $20/hr

Full-time

Re-posted 20 days ago

Diventures rating

5.5

Company rating: 5.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

155th of 222 rated education and training

Job description

Make Waves in Your Career at Diventures! Do you believe in the power of great customer service? Are you ready for a role where learning, building relationships, having fun, and making a difference are all in a day's work? At Diventures, we combine the thrill of aquatic adventures with top-notch customer experiences. Now, we're looking for a Customer Experience Specialist who's ready to make every moment unforgettable for our guests.Who We Are At Diventures, safety is our number one priority, and fun is our number one goal. Whether it's teaching scuba diving or swim lessons, booking travel adventures, or selling top-quality gear, we help customers on their underwater journey. If you're passionate about people and ready to jump into a dynamic, fast-paced environment, this is the place for you!What's in It for You?A chance to be the face of a company that's all about adventure and connection.A role where every day brings something new, exciting, and meaningful.An awesome team that values creativity, passion, and FUN!Opportunities to grow your skills and certifications in SCUBA, swim, and more.What You'll Do (AKA Your Superpowers)Be the Star of the Show: Greet every customer with a big smile and authentic enthusiasm, making their day better just by meeting you.Craft Unique Experiences: Understand each customer's dreams and needs, then match them with the perfect swim, SCUBA, or travel solution.Set the Stage: Keep our facility spotless, organized, and visually stunning – a place customers can't wait to return to.Solve Problems Like a Pro: Handle challenges with grace, turning potential hiccups into reasons for customers to love us even more.Spread the Joy: Engage with customers through phone, email, or in person, delivering top-tier service every single time.Your Vibe: Who We're Looking For You're not just someone who "likes people" – you thrive on creating connections, spreading positivity, and making every interaction meaningful. You're confident, resourceful, and always up for a challenge. Here's what makes you stand out:A magnetic, friendly personality that makes people feel instantly comfortable.A problem-solver with a "let's make it happen" attitude, even under pressure.A team player who's cool, calm, and collected – even when the pool gets choppy.A keen eye for detail, ensuring every customer interaction is seamless and memorable.Must-Have Gear:Training in the Diventures Way (don't worry, we'll show you the ropes!).Knowledge of swim, SCUBA, and travel services (or the passion to learn!).First Aid, AED, CPR, and O2 certifications are a plus – because safety is key.Perks of the Dive LifeA supportive, fun-loving team that values your creativity and ideas.Opportunities to grow your skills, whether you're learning to dive or leveling up your customer service expertise.A front-row seat to amazing aquatic adventures and the chance to be part of something bigger.Jump In – The Pool's Open! If this sounds like your kind of adventure, we'd love to hear from you! Apply now and start creating waves with us at Diventures – where every day is an opportunity to make memories and have a blast.

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