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Retail Counter Manager Jobs (NOW HIRING)

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Lead Sales Retail Counter

Nashville, TN · On-site

$14.50 - $18/hr

Manage assigned customer accounts and assist walk-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service ...

Pick Your Part

Lead Sales Retail Counter

Nashville, TN · On-site

$14.50 - $18/hr

Manage assigned customer accounts and assist walk-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service ...

Pick Your Part

Sales - Retail Counter

Fort Wayne, IN · On-site

$15 - $19.25/hr

Our Retail Counter Salesperson is responsible for providing a superior customer service experience ... Actively manage the front counter area, processing cash and credit transactions using POS systems.

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Retail Counter Sales

Rockford, IL · On-site

$21K - $25K/yr

Provide immediate, high-quality service to all walk-in retail and wholesale customers. * Parts ... Actively manage the front counter area, processing cash and credit transactions using POS systems.

Pick Your Part

Sales - Retail Counter

South Bend, IN · On-site

$20K - $24K/yr

Provide immediate, high-quality service to all walk-in retail and wholesale customers. * Parts ... Actively manage the front counter area, processing cash and credit transactions using POS systems.

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Retail Counter Manager information

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$18.5K

$26.1K

$32K

How much do retail counter manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for retail counter manager in the United States is $26,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $21,000.00 and $25,000.00 per year, depending on experience, location, and employer.

What is a retail counter manager?

A Retail Counter Manager is responsible for overseeing the operations and sales of a specific counter or department within a retail store, such as cosmetics, jewelry, or electronics. They lead a team of sales associates, manage inventory, and ensure that customer service standards are met. Retail Counter Managers also develop sales strategies, train staff, and maintain the appearance of their designated counter to attract customers. Their goal is to maximize sales and provide an excellent shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail counter manager, and why are they important?

To thrive as a Retail Counter Manager, you need expertise in sales, inventory management, and customer service, often supported by experience in retail or supervisory roles. Familiarity with point-of-sale (POS) systems, merchandising software, and basic financial reporting tools is typically required. Strong leadership, interpersonal communication, and problem-solving skills help you motivate staff and resolve customer issues effectively. These skills ensure efficient store operations, enhanced customer satisfaction, and the achievement of sales targets.

What are some common challenges a retail counter manager might face, and how can they effectively address them?

Retail Counter Managers often encounter challenges such as meeting sales targets, managing staff performance, and ensuring exceptional customer service in a fast-paced environment. To effectively address these, successful managers focus on clear communication with their team, ongoing product training, and adapting sales strategies to customer needs. Staying organized and fostering a positive team culture can help overcome daily operational hurdles and drive store success.

What is the difference between Retail Counter Manager vs Retail Sales Associate?

AspectRetail Counter ManagerRetail Sales Associate
ResponsibilitiesOversees counter operations, manages staff, handles customer complaints, and ensures sales targets are met.Assists customers, processes transactions, stocks shelves, and promotes products.
Required SkillsLeadership, customer service, inventory management, and sales skills.Customer service, communication, product knowledge, and sales techniques.
Work EnvironmentFront-of-store, managerial setting, often in retail outlets like electronics, cosmetics, or jewelry stores.

The Retail Counter Manager typically has supervisory duties, manages staff, and handles operational tasks, while the Retail Sales Associate focuses on assisting customers and selling products. Both roles require strong customer service skills, but the manager position involves leadership and oversight responsibilities.

What cities are hiring for Retail Counter Manager jobs?

Cities with the most Retail Counter Manager job openings:

What states have the most Retail Counter Manager jobs?

States with the most job openings for Retail Counter Manager jobs include:

What are popular job titles related to Retail Counter Manager jobs?

For Retail Counter Manager jobs, the most frequently searched job titles are:

Retail Counter Manager jobs near you

Retail Counter Sales

Milwaukee, WI

Pick Your Part Midwest LLC
See more jobs at Pick Your Part Midwest LLCexternal

$20K - $24K/yr

Full-time

Re-posted 21 days ago

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

  1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
  2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
  3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
  4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
  5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
  6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
  7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience: 

  • To perform this job this job successfully, an individual must have a strong customer service background. 
  • Must be able to communicate effectively. 
  • High School or G.E.D. Equivalent preferred. College coursework desired. 
  • Prior automotive experience and knowledge of automotive parts preferred. 
  • Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities: 

  • Ability to establish priorities and demonstrate effective time-management skills. 
  • Must be able to work in a team oriented environment. 
  • Must be attentive to detail and ensure accuracy in work assignments. 
  • Must be able to communicate effectively with others. 
  • Must have strong problem-solving skills. 
  • Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

  •  Office environment, requires walking, standing, or sitting for several hours at time.
  •  Perform repetitive motion tasks on computer.

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