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Retail Banking Jobs in Raleigh, NC (NOW HIRING)

Retail Banking Manager Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize ...

... Banking Consulting practice, you are a strategic advisor and visionary leader, setting direction for large-scale transformation programs that leverage AI, data, and automation. Retail banks are ...

Business Analyst (Retail Banking) Durham, NC (Onsite / In-person interview) Hiring Type : Full Time Description : The Business Analyst will play a critical role in bridging business needs, product ...

Technical Architect - Banking & Payments

Raleigh, NC · On-site

$64.50 - $77.75/hr

Leading technical architecture and solution design for commercial banking, retail banking, and payments engagements * Translating business requirements into detailed technical blueprints, including ...

Teller Retail Banker

Raleigh, NC

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers ... OR a Bachelor's degree. · Previous instore banking experience is preferred, but not required. · ...

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Retail Banking information

See Raleigh, NC salary details

$33.2K

$55.4K

$66.3K

How much do retail banking jobs pay per year?

As of Jun 16, 2026, the average yearly pay for retail banking in Raleigh, NC is $55,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $61,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in retail banking, and how can they be overcome?

Professionals in retail banking often face challenges such as meeting ambitious sales targets, adapting to rapidly changing technology, and managing a diverse customer base with varying needs. Building strong product knowledge, actively seeking customer feedback, and staying current with digital banking trends are essential strategies for overcoming these challenges. Additionally, collaborating closely with team members and participating in ongoing training can help retail bankers deliver excellent customer service and achieve their performance goals.

What are the key skills and qualifications needed to thrive as a Retail Banker, and why are they important?

To thrive as a Retail Banker, you need a strong understanding of financial products, customer service expertise, and typically a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML/KYC are commonly required. Excellent communication, problem-solving, and relationship-building skills help you connect with clients and resolve their banking needs. These abilities are crucial for delivering high-quality customer service, ensuring regulatory compliance, and driving business growth in a competitive financial environment.

What is the difference between Retail Banking vs Personal Banker?

AspectRetail BankingPersonal Banker
Primary RoleProvides banking services to individual customers, including accounts, loans, and depositsAssists individual clients with banking needs, offering personalized financial advice and services
CredentialsTypically requires banking or finance certifications, high school diploma or higherSimilar credentials, often with additional sales or customer service experience
Work EnvironmentBranch offices, banks, financial institutionsBank branches, customer service centers
Employer & Industry UsageUsed broadly across retail banks and financial institutionsCommonly employed within retail banks as frontline staff

Retail Banking encompasses a broad range of banking services offered to the general public, while Personal Bankers focus on providing personalized assistance and financial advice to individual clients within retail banking settings. Both roles require similar credentials and work in comparable environments, but Retail Banking is a broader sector, whereas Personal Bankers are specialized frontline staff.

Is it hard to get a job in retail banking?

Getting a job in retail banking can vary depending on the location and economic conditions, but generally, it requires relevant skills such as customer service, communication, and basic financial knowledge. Entry-level positions often have a straightforward application process, while more advanced roles may require prior experience or certifications like the Series 6 or 63. Competition can be moderate, and having a degree in finance, business, or related fields can improve chances.

What is retail banking?

Retail banking refers to the provision of banking services to individual consumers rather than businesses or corporations. Services typically include savings and checking accounts, personal loans, mortgages, credit cards, and other financial products designed for everyday banking needs. Retail banks operate through branch networks, online platforms, and ATMs to make banking accessible and convenient for the general public. The main goal is to help individuals manage their personal finances and access credit when needed.

What does a retail banker do?

A retail banker provides banking services to individual customers, including opening and managing accounts, processing loans, and offering financial advice. They work in bank branches, use banking software, and often require customer service skills and knowledge of banking regulations.

What is the highest paying job in banking?

In retail banking, senior executive roles such as Chief Executive Officer (CEO) or Chief Financial Officer (CFO) typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced certifications like an MBA or CPA.

What do you do in retail banking?

In retail banking, professionals provide financial services to individual customers, including opening and managing accounts, processing transactions, offering loans and credit products, and advising on savings and investment options. They often work in bank branches and use banking software to serve clients efficiently.
What are the most commonly searched types of Retail Banking jobs in Raleigh, NC? The most popular types of Retail Banking jobs in Raleigh, NC are:
What are popular job titles related to Retail Banking jobs in Raleigh, NC? For Retail Banking jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Retail Banking jobs in Raleigh, NC look for? The top searched job categories for Retail Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Retail Banking jobs? Cities near Raleigh, NC with the most Retail Banking job openings:
Retail Banking Manager

Retail Banking Manager

Accenture

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

45th of 428 rated business services


Job description

Retail Banking Manager

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners, and communities. Visit us atwww.accenture.com.

In Strategy & Consulting, we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.

As a Management Consulting Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection of business strategy, technology, and operations. Retail banks are engaging Accenture to partner on their strategic transformations, benefit from leading-edge thought leadership, and modernize their business models and technology. You lead teams to deliver data- and AI-powered solutions, shape digital transformation roadmaps, and ensure alignment between business goals and technology outcomes. You are trusted by clients and colleagues to deliver results and foster innovation. Skills include:

  • Lead client engagements that combine business strategy, technology enablement, and operational transformation
  • Build and sustain trusted client relationships through insight-driven recommendations
  • Translate complex business problems into actionable AI and data-driven use cases
  • Design and implement data-enabled operating models for retail banking
  • Apply automation and AI to build intelligent workflows that optimize processes and customer experience
  • Accelerate transformation via agile delivery and AI-enabled solutions
  • Partner with technology teams to shape and execute digital transformation roadmaps, ensuring alignment between business goals and technology outcomes
  • Lead change management initiatives to embed digital and AI capabilities across organizations
  • Collaborate across Accenture's ecosystem to deliver One Accenture value to clients


Must be willing to travel up to 80% (Monday - Thursday)

What You Need:

  • A combined 5+ years of experience in one or more of the following:
    • Management consulting experience
    • Consumer lending/mortgage lending experience
    • Core banking experience
  • Demonstrated ability to be part of a team delivering complex projects
  • A Bachelor's degree

Bonus Points:

  • Experience with agentic AI use case deployment or building AI agents for banking workflows
  • Hands-on exposure to generative AI solutions and prompt engineering
  • Experience with channel modernization/ transformation (branch, contact center, digital)
  • Familiarity with cloud-native architectures and data governance frameworks
  • Entrepreneurial mindset and ability to innovate beyond traditional consulting approaches
  • Proficiency in visual storytelling tools (PowerPoint, data visualization platforms)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $94,400 to $293,800

Cleveland $87,400 to $235,000

Colorado $94,400 to $253,800

District of Columbia $100,500 to $270,300

Illinois $87,400 to $253,800

Maine $80,400 to $216,200

Maryland $94,400 to $253,800

Massachusetts $94,400 to $270,300

Minnesota $94,400 to $253,800

New York $87,400 to $293,800

New Jersey $100,500 to $293,800

Virginia $87,400 to $270,300

Washington $100,500 to $270,300

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us anemailor speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, pleaseclick herefor additional important information.

Please read Accenture'sRecruiting and Hiring Statementfor more information on how we process your data during the Recruiting and Hiring process.


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