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Retail Agent Jobs in Dallas, TX (NOW HIRING)

Geek Squad Agent (Retail Store)

Flower Mound, TX · On-site

$12.75 - $14.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... retail or customer service * Ability to work a flexible schedule, including holidays, nights and ...

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... retail or customer service * Ability to work a flexible schedule, including holidays, nights and ...

Geek Squad Agent (Retail Store)

Flower Mound, TX · On-site

$12.75 - $14.75/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support ... retail or customer service * Ability to work a flexible schedule, including holidays, nights and ...

Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner to establish positive relationships, increase revenues, and retain policies upon ...

Underwriter Associate

Garland, TX · On-site

$19 - $28/hr

Issuance of policies through our Binding Carriers portals, and distribution to our retail agent. * Order /review inspections as required by our Carrier Guidelines or when required by the Underwriter

Property & Casualty Broker

Plano, TX · On-site

$72K - $95K/yr

Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner to establish positive relationships, increase revenues, and retain policies upon ...

When initiated by a retail agent, communicate to obtain factual information necessary for a licensed team member to complete a review or give a response (so long as there is no discussion relating to ...

Property & Casualty Broker

Plano, TX · On-site

$72K - $95K/yr

Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner to establish positive relationships, increase revenues, and retain policies upon ...

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Retail Agent information

See Dallas, TX salary details

$10

$13

$15

How much do retail agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for retail agent in Dallas, TX is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $14.13 per hour, depending on experience, location, and employer.

What is a retail agent?

A retail agent works in the insurance industry and acquires insurance coverage from companies or brokers for clients. As a retail agent, you may work with auto, health, life, or other types of insurance. You research the benefits of different insurance companies and determine the policy that best meets your client’s needs. There are no formal education requirements to become a retail agent in insurance, but you need to have excellent organizational and communication skills.

How do retail agents typically collaborate with other team members to ensure excellent customer service?

Retail Agents often work closely with colleagues such as cashiers, inventory associates, and supervisors to provide a seamless customer experience. They communicate regularly about product availability, promotions, and customer needs, ensuring that information is accurately relayed and tasks are efficiently coordinated. Teamwork is essential, especially during busy periods or store events, as agents may need to assist each other with stocking shelves, managing queues, or resolving customer concerns. Building strong relationships within the team helps Retail Agents create a positive and productive work environment.

What are the key skills and qualifications needed to thrive as a retail agent, and why are they important?

To thrive as a Retail Agent, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Outstanding communication, problem-solving abilities, and a positive attitude help build rapport with customers and handle challenging situations. These skills are crucial for driving sales, ensuring customer satisfaction, and maintaining efficient store operations.

What is the difference between Retail Agent vs Insurance Agent?

AspectRetail AgentInsurance Agent
CredentialsMay require state-specific licensingRequires insurance licensing and certifications
Work EnvironmentRetail stores, malls, shopping centersOffices, client homes, online
Employer & IndustryRetail companies, franchise chainsInsurance companies, brokerages
Common Search & ComparisonYesYes

Retail Agents primarily work in retail environments selling products directly to consumers, often requiring retail-specific licenses. Insurance Agents focus on selling insurance policies, needing insurance-specific licenses. While both roles involve sales and customer service, their industries, credentials, and work settings differ significantly.

Is retail agent sales a stressful job?

Retail agent sales can be stressful due to the need to meet sales targets, handle customer interactions, and manage a fast-paced environment. Success often depends on strong communication skills, product knowledge, and the ability to handle rejection or difficult customers. However, stress levels vary based on individual resilience and workplace support systems.
Infographic showing various Retail Agent job openings in Dallas, TX as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,024 per year, or $14 per hour.

Geek Squad Agent (Retail Store)

Best Buy

Flower Mound, TX • On-site

$12.75 - $14.75/hr

Full-time, Part-time

Retirement, PTO

Posted 8 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,794 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you’ll do
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help customers set up new devices and provide advice on whether to repair or replace old devices
  • Monitor service queues and provide accurate status updates to customers
  • Maintain knowledge and skillsets through certified training courses
  • Clearly communicate and partner with fellow agents
Basic qualifications
  • 3 months of experience working in retail or customer service
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • Passion for technology and desire to solve problems
  • Ability to adapt and learn new skills in a fast-paced industry
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

Pay

Benefits

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Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966