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Restoration Operations Manager Jobs in Raleigh, NC

Habitat for Humanity of Wake County

ReStore Associate

Cary, NC · On-site

$14.25 - $16.25/hr

Reporting to the ReStore Manager, the ReStore Associate (RA) will assist with day-to-day operations of the store front end, sales floor and receiving and processing of donations in the back room. The ...

BMS CAT

General Manager

Raleigh, NC

Your Impact As General Manager , you'll be responsible for the total operations of your branch ... A record of success in operations and/or sales leadership -- preferably in restoration ...

BMS Cat & Blackmon Mooring

General Manager

Raleigh, NC · On-site

Your Impact As General Manager , you'll be responsible for the total operations of your branch ... A record of success in operations and/or sales leadership - preferably in restoration, construction ...

Computer World Services

Data Center Manager

Morrisville, NC · On-site

$156K/yr

Key Tasks & Responsibilities Data Center Operations & Infrastructure Management * Supervise ... Monitor backup integrity, media reliability, and restoration success rates Citrix / End-User Access ...

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All JobsRestoration Operations Manager JobsRestoration Operations Manager Jobs in Raleigh, NC

Restoration Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do restoration operations manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for restoration operations manager in Raleigh, NC is $61,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

How much does a restoration company make a year?

A restoration company's annual revenue varies widely based on size, location, and services offered, but many small to mid-sized firms generate between $500,000 and $5 million annually. Restoration Operations Managers typically earn salaries ranging from $50,000 to $100,000 per year, depending on experience and company scale. The industry often involves project management, specialized equipment, and certifications like IICRC standards.

What construction jobs pay 100k a year?

In the restoration operations field, experienced managers and supervisors can earn $100,000 or more annually, especially with specialized skills, certifications, and leadership responsibilities. Roles often require project management, knowledge of building codes, and the ability to oversee large-scale projects in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Restoration Operations Manager, and why are they important?

To thrive as a Restoration Operations Manager, you need strong project management skills, knowledge of restoration processes, and experience leading teams, usually supported by a relevant degree or industry certifications like IICRC. Familiarity with job management software, estimating tools (such as Xactimate), and compliance regulations is essential. Excellent communication, leadership, and problem-solving abilities help you coordinate crews, interact with clients, and handle unexpected challenges. These skills ensure efficient project execution, client satisfaction, and successful recovery operations after disasters.

What is the difference between Restoration Operations Manager vs Restoration Supervisor?

AspectRestoration Operations ManagerRestoration Supervisor
CredentialsCertifications like IICRC, OSHA training, relevant experienceSimilar certifications, often less extensive experience required
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupervises daily on-site operations, direct team oversight
Employer & Industry UsageUsed by restoration companies, property managers, insurance firmsCommonly employed in restoration firms, construction, and property services

The Restoration Operations Manager typically handles strategic planning, oversees multiple projects, and manages teams, while the Restoration Supervisor focuses on daily on-site operations and direct supervision. Both roles require relevant certifications and experience, but the manager position involves broader responsibilities and higher-level decision-making.

What does a Restoration Operations Manager do?

A Restoration Operations Manager oversees and coordinates restoration projects, such as those involving fire, water, or mold damage. They manage teams, ensure compliance with safety and industry standards, and communicate with clients throughout the restoration process. Their responsibilities include scheduling jobs, maintaining equipment, budgeting, and ensuring quality control. Ultimately, they ensure that properties are restored efficiently and to the client’s satisfaction.

Who is higher, GM or operations manager?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager. The GM oversees multiple departments or the entire organization, while the Operations Manager typically focuses on managing daily operational activities within a specific area or department. The hierarchy can vary depending on the company's size and structure, but generally, the GM has broader executive responsibilities.

How does a Restoration Operations Manager typically coordinate with field teams and other departments during a project?

A Restoration Operations Manager plays a central role in ensuring seamless communication between field crews, project managers, and departments like customer service and logistics. They are responsible for scheduling resources, tracking project progress, and resolving any on-site issues that may arise. Regular coordination meetings, digital project management tools, and clear protocols help keep everyone aligned throughout the restoration process. This collaborative approach helps deliver timely and high-quality results for clients while maintaining safety and compliance standards.

What are the 7 roles of an operations manager?

An operations manager is responsible for overseeing daily business activities, managing staff, developing operational strategies, ensuring quality control, optimizing processes for efficiency, managing budgets and resources, and implementing safety standards. In a restoration context, they also coordinate project timelines and ensure compliance with industry regulations. Strong leadership, organizational skills, and familiarity with project management tools are essential for success in this role.
What are popular job titles related to Restoration Operations Manager jobs in Raleigh, NC? For Restoration Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Restoration Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Restoration Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Restoration Operations Manager jobs? Cities near Raleigh, NC with the most Restoration Operations Manager job openings:
Restoration Operations Manager jobs near you
Infographic showing various Restoration Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,685 per year, or $29.7 per hour.
ReStore Associate

ReStore Associate

Habitat for Humanity of Wake County

Raleigh, NC • On-site

$15.50/hr

Full-time

Posted 19 days ago

Key responsibilities

  • Assist with day-to-day operations of the store front end, sales floor, and processing of donations in the back room.

  • Ensure donation area is neat, clean, orderly, and that product is cleaned, priced, and moved properly.

  • Manage and ensure volunteers and CS members complete daily tasks in a timely and safe manner.

Job description

SUMMARY:
Reporting to the ReStore Manager, the ReStore Associate (RA) will assist with day-to-day operations of the store front end, sales floor and receiving and processing of donations in the back room. The RA will be expected to leverage available volunteers to accomplish daily tasks in an efficient manner. In addition, the RA will be responsible for store projects that will be assigned to her/him as needed within the store and must provide excellent customer service to donors in the back, customers on the sales floor, customers at the front end (register), and to regular volunteers as well as CS members.
This is a Full Time Non-Exempt position requiring flexibility to work evening and weekend hours as needed. The RA will likely spend five days per week, Monday – Saturday (40 hours) at the position.
ESSENTIAL FUNCTIONS:
  • Ensure donation area is neat, clean, orderly and product is cleaned, priced, and moved properly in order to facilitate an enjoyable and easy shopping experience
  • Evaluate condition/price of incoming merchandise (including furniture, cabinets, and lawn equipment) to ensure it is sellable and consistent with ReStore product acceptance standards
  • Ensure volunteers complete daily tasks in timely and safe manner
  • Providing excellent customer service to customers and donors of the ReStore
  • Operate the cash register
  • Promote the mission, vision and values of HFHWC
  • Work closely with ReStore Manager to determine individual projects that may be necessary for store improvements (these can include activities such as building new display equipment)
  • To learn about HFHWC and the ReStore and be able to communicate our mission and purpose to volunteers and customers.
KNOWLEDGE, SKILLS AND ABILITIES:
  • A strong belief in the organization’s mission, goals and accomplishments
  • Ability to communicate clearly and concisely both internally and externally
  • Excellent customer service etiquette and attitude
  • Energized in an atmosphere that fosters sharing new ideas and initiatives
  • Ability to have grace and humor under pressure
  • Strong organizational skills will be required.
  • Ability to independently prioritize tasks in a fast-paced and dynamic environment is essential.
  • Ability to manage volunteers and keep them engaged with those tasks.
SUPERVISORY CONTROLS:
The RA works in coordination with the ReStore Manager and is responsible for managing volunteers and CS members within the ReStore. Formal reviews are held annually by the ReStore Manager.

GUIDELINES:
Employee will be guided by Habitat’s mission principles and Habitat Wake’s strategic plan and departmental goals.

COMPLEXITY:
Responsibilities involve a variety of interrelated tasks. Procedures vary based upon management requirements. The RA will need to be able to work with different staff members (volunteers, CS members, visitors, etc.) within the ReStore organization to fulfill varying roles.

SCOPE AND EFFECT:
Errors in work performance may result in delays in recovery of costs or even loss of revenue and may cause serious operational disruptions.

CONTACTS:
Individual has frequent contact with other HFHWC staff, clients, stakeholders, vendors, donors, City of Raleigh community service work program, customers, external private/public entities, and government agencies for the exchange of information and to solve problems and discover opportunities.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be on their feet for long periods of time (8 hr. days, 5 days/week). The employee frequently is required to stand, walk, bend, stoop, kneel, and carry, as well as pulling and reaching to obtain stock and/or acquire merchandise for sale. Position requires the ability to frequently lift products/supplies, up to 50 lbs.

WORK ENVIRONMENT:
This job operates primarily in a retail/warehouse environment and can require operating equipment such as a forklift, power tools, hand tools, ladders, price guns, pallet jacks and other material handling equipment. Occasionally works in outside conditions that can include heat, humidity, and high noise levels.

SUPERVISORY RESPONSIBILITIES
Will work with ReStore volunteers and CS members to ensure that day to day operational duties are completed.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
  • No degree is required, but experience working in customer service, retail, reuse and/or trades is preferred
  • Excellent communication skills with a strong passion for the organization’s mission;
  • Self-motivated with the ability to work independently and as part of a team and with great energy and persistence. Experience working with diverse constituencies;
  • Proven organizational skills including the ability to manage multiple tasks and projects simultaneously and produce high quality results quickly and on time;
  • Critical thinking, problem solving, accuracy and attention to detail;
  • Regular attendance is required; and
  • Available to work weekends and evenings.
NOTE:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

We are an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.
We also require that all staff take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable for upholding our policies around ethical behavior, including safeguarding and whistleblowing.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR IMAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.

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