Restaurant Operations Manager Jobs in Gilbert, AZ

Description

Join the Team Behind One of Arizona's Premier Steakhouse Brands

Square One Concepts is seeking an experienced and passionate Regional Restaurant Manager to help lead the continued growth and success of our award-winning boutique steakhouse brand, Bourbon & Bones.

Bourbon & Bones has built its reputation on delivering an elevated dining experience through exceptional cuisine, genuine hospitality, and an uncompromising commitment to excellence. As we continue to grow, we are looking for a dynamic hospitality leader who thrives in a high-performance environment and is energized by developing people, driving financial results, and creating memorable guest experiences.

This is an exceptional opportunity to join a progressive restaurant company with a strong culture and a proven history of growth. The ideal candidate is equally comfortable developing long-term strategic initiatives, mentoring leadership teams, and providing hands-on support in the restaurants.

Position Summary

The Regional Operational Restaurant Manager will oversee the operational and financial performance of multiple Bourbon & Bones locations while partnering closely with General Managers and the Executive Leadership Team. This leader will be responsible for ensuring operational consistency, exceptional guest experiences, strong financial performance, and a culture centered around hospitality and accountability.

This position requires a hospitality professional with extensive multiunit leadership experience, a strong understanding of upscale dining operations, and the ability to lead through influence, coaching, and execution.

Beyond day-to-day operations, this role will play a critical part in shaping the future of Bourbon & Bones by supporting new initiatives, developing future leaders, identifying opportunities for growth, and ensuring the continued evolution of the brand

Requirements

Essential Responsibilities

•  Provide leadership, coaching, and development to General Managers and restaurant leadership teams across multiple locations.
•  Ensure exceptional execution of service standards and maintain the elevated guest experience that defines the Bourbon & Bones brand.
•  Drive operational excellence by ensuring consistency in culinary execution, cleanliness, safety, and hospitality standards.
•  Analyze financial performance and develop strategic action plans to improve profitability and operational efficiencies.
•  Maintain accountability for key performance indicators, including sales, labor, food cost, controllable expenses, and EBITDA performance.
•  Partner with the Executive Leadership Team to develop and implement strategic initiatives that support company growth and long term objectives.
•  Lead the implementation of new operational programs, systems, and best practices.
•  Foster a culture of accountability, teamwork, and continuous improvement while building strong relationships throughout the organization.
•  Support new restaurant openings, acquisitions, and future growth initiatives.
•  Conduct regular restaurant visits, operational assessments, and performance reviews to ensure standards are consistently achieved.
•  Develop succession plans and leadership pipelines to support the continued growth of Bourbon & Bones and Square One Concepts.
•  Serve as a trusted partner between field operations and executive leadership, ensuring effective communication and execution of company initiatives.

Qualifications

•  Minimum of 5 years of progressive multiunit restaurant leadership experience, preferably within an upscale, fine dining, or polished casual restaurant organization.
•  Proven success leading and developing high-performing management teams.
•  Strong financial acumen with extensive experience managing P&L statements, budgets, labor, food cost, and profitability initiatives.
•  Demonstrated ability to develop and implement strategic initiatives that drive operational improvements and business growth.
•  Passion for hospitality and an unwavering commitment to delivering exceptional guest experiences.
•  Hands-on leadership style with the ability to balance strategic planning and field execution.
•  Excellent communication, coaching, and interpersonal skills.
•  Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
•  Experience supporting restaurant growth, change management, and operational innovation is highly preferred.
•  Willingness to travel regularly between restaurant locations.

The Ideal Candidate

You are more than an operator. You are a hospitality leader who believes exceptional guest experiences begin with exceptional people.

You have a proven track record of leading multiunit restaurant operations, developing strong leaders, and delivering consistent financial results. You understand the nuances of upscale dining and appreciate the importance of every detail, from the guest's first impression to their final farewell.

You are strategic, financially savvy, and energized by building systems and developing teams that elevate performance while preserving culture. You enjoy collaborating with executive leadership and have the ability to earn the trust and respect of restaurant teams in the field.

Most importantly, you have a genuine passion for hospitality and a desire to help shape the future of one of Arizona's premier steakhouse brands.

Why Square One Concepts?

•  Opportunity to help lead the continued growth of the Bourbon & Bones brand.
•  Join one of Arizona's most respected and entrepreneurial restaurant organizations.
•  Collaborative and supportive Executive Leadership Team.
•  Culture built on hospitality, teamwork, accountability, and continuous improvement.
•  Ability to make a meaningful impact across multiple locations and future growth initiatives.
•  Competitive compensation package, including bonus opportunities.
•  Comprehensive benefits package: Health, dental, and vision insurance
• PTO
• 401k with company match
•  Career growth and long-term leadership opportunities within Square One Concepts.

Ready to Lead the Next Chapter?

If you are an experienced multiunit hospitality leader with a passion for operational excellence, financial performance, team development, and delivering unforgettable guest experiences, we invite you to join the team at Bourbon & Bones and help shape the future of Square One Concepts.