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Restaurant General Manager Jobs in Normal, IL (NOW HIRING)

Denny's

General Manager

Bloomington, IL · On-site

General Manager Brand: Denny's Reports To: District Manager Job Purpose The General Manager is ... Lead and manage the restaurant team by hiring, training, motivating, and developing employees to ...

Dave's Hot Chicken

Assistant General Manager

Normal, IL · On-site

The Assistant General Manager will support the General Manager coordinating, directing and planning ... Abide and enforce to the rules and direction given by the Restaurant Management Team and refrains ...

Wendy's

General Manager

Lincoln, IL

$55K - $70K/yr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... The General Manager will create and support a fun, inviting work environment where the team feels ...

Wendy's

General Manager

Lincoln, IL · On-site

$55K - $70K/yr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... The General Manager will create and support a fun, inviting work environment where the team feels ...

Wendy's

General Manager

Normal, IL · On-site

$55K - $70K/yr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... The General Manager will create and support a fun, inviting work environment where the team feels ...

Wendy's

General Manager

Normal, IL

$55K - $70K/yr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... The General Manager will create and support a fun, inviting work environment where the team feels ...

Popeyes

General Manager POP827

Bloomington, IL · On-site

As General Manager, you will oversee all aspects of restaurant operations, drive team performance, and ensure an exceptional guest experience. You'll serve as a role model for the team, foster a ...

Popeyes

General Manager POP825

Bloomington, IL · On-site

As General Manager, you will oversee all aspects of restaurant operations, drive team performance, and ensure an exceptional guest experience. You'll serve as a role model for the team, foster a ...

Applebee's

Assistant General Manager

Bloomington, IL · On-site

DESCRIPTION SPECIFIC FUNCTIONS AND DUTIES 1. Manages Restaurant Environment * Ensures prompt ... Refers all verbal and written guest complaints to General Manager. * Ensures guest contact as a ...

Popeyes

Assistant Manager POP827

Bloomington, IL · On-site

As an AGM, you'll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for. Why Join the Popeyes ...

Denny's

Restaurant Manager

Bloomington, IL · On-site

General Manager Job Overview The Restaurant Manager supports the General Manager in overseeing daily restaurant operations to ensure efficient, compliant, and profitable performance. This role ...

Popeyes

Assistant Manager POP825

Bloomington, IL · On-site

As an AGM, you'll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for. Why Join the Popeyes ...

Wendy's

Assistant General Manager

Lincoln, IL · On-site

$16 - $18/hr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... You will support the General Manager in providing coaching and development to the team. Your ...

Wendy's

Assistant General Manager

Lincoln, IL · On-site

$16 - $18/hr

You are also the face of the restaurant to new hires, and crew members' in-particular will rely on ... You will support the General Manager in providing coaching and development to the team. Your ...

PR Master

Assistant General Manager

Bloomington, IL · On-site

Assistant General Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa ... Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza ...

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All JobsRestaurant General JobsRestaurant General Manager JobsRestaurant General Manager Jobs in Normal, IL

Restaurant General Manager information

See Normal, IL salary details

$33.2K

$64.1K

$97.8K

How much do restaurant general manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for restaurant general manager in Normal, IL is $64,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a restaurant general manager do?

A restaurant general manager is responsible for the daily operations of a restaurant. This means they arrange schedules, supervise employees, and ensure patrons have a quality dining experience. They may deliver food to tables or clean during busy times to help out their staff. A restaurant general manager will often handle tasks related to finances or booking, such as tracking payroll and setting budgets. They will conduct hiring interviews and plan training for new employees.

What are the key skills and qualifications needed to thrive as a restaurant general manager, and why are they important?

To thrive as a Restaurant General Manager, you need strong leadership, operations management, and financial acumen, typically supported by experience in hospitality or a related field. Familiarity with POS systems, scheduling software, and food safety certifications is often required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and deliver excellent customer service. These skills are crucial for ensuring efficient operations, high-quality guest experiences, and sustained business profitability.

What are the main responsibilities of a restaurant general manager?

A Restaurant General Manager oversees the daily operations of a restaurant, ensuring efficient service, high food quality, and customer satisfaction. They are responsible for managing staff, handling budgets, maintaining inventory, and implementing health and safety standards. Additionally, they develop marketing strategies, resolve customer complaints, and work to maximize profitability. Their leadership is crucial for creating a positive work environment and ensuring the restaurant's overall success.

What are some common challenges restaurant general managers face in balancing operational efficiency with customer satisfaction?

Restaurant General Managers often juggle the demands of maintaining smooth day-to-day operations while ensuring exceptional customer experiences. Challenges can include managing staffing levels during peak hours, addressing unexpected issues like equipment breakdowns or supply shortages, and handling customer complaints promptly. Additionally, they must continuously motivate staff, coordinate with kitchen and front-of-house teams, and implement cost-control measures without compromising service quality. Successfully navigating these demands requires strong communication, adaptability, and proactive problem-solving skills.

What is the difference between Restaurant General Manager vs Restaurant Assistant Manager?

AspectRestaurant General ManagerRestaurant Assistant Manager
CredentialsExperience in hospitality, management certifications often preferredSimilar credentials, often with less experience required
Work EnvironmentOversees entire restaurant operationsSupports the general manager, focuses on specific areas
ResponsibilitiesOverall management, strategic planning, financialsStaff supervision, customer service, daily operations
UsageCommonly used in industry and job searchesOften a stepping stone to general manager roles

The Restaurant General Manager is responsible for the entire restaurant operation, including strategic planning and financial management. The Restaurant Assistant Manager supports the general manager by handling daily tasks and supervising staff. While both roles require hospitality experience, the general manager holds broader responsibilities and oversight.

More about Restaurant General Manager jobs

What job categories do people searching Restaurant General Manager jobs in Normal, IL look for?

The top searched job categories for Restaurant General Manager jobs in Normal, IL are:

What cities near Normal, IL are hiring for Restaurant General Manager jobs?

Cities near Normal, IL with the most Restaurant General Manager job openings:

Restaurant General Manager jobs near you
Infographic showing various Restaurant General Manager job openings in Normal, IL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $64,149 per year, or $30.8 per hour.

General Manager

Denny's

Bloomington, IL • On-site

Full-time

Re-posted 29 days ago

Denny's rating

4.5

Company rating: 4.5 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

82nd of 88 rated restaurants

Job description

Position: General Manager
Brand: Denny's
Reports To: District Manager
Job Purpose
The General Manager is responsible for overseeing all daily operations of the restaurant to ensure efficient, compliant, and profitable performance. This role manages and develops a team of employees, maintains high standards of guest service, ensures food safety and operational compliance, and achieves financial and operational targets. The General Manager is accountable for staffing, training, scheduling, brand standards, safety, and overall restaurant leadership in a full-service dining environment.
Key Responsibilities
Leadership
  • Lead and manage the restaurant team by hiring, training, motivating, and developing employees to ensure strong operational performance.
  • Conduct onboarding and orientation for new hires using company systems and training tools.
  • Conduct performance reviews and provide coaching to support development and accountability.
  • Enforce uniform and grooming standards and promote a professional, inclusive work environment.
  • Demonstrate commitment to WKS Values: Integrity, Loyalty, Winning, Service, and Teamwork.
  • Maintain a positive culture that supports retention, teamwork, and strong guest service.

Operations Management
  • Oversee all aspects of restaurant operations, including scheduling, food ordering, inventory management, equipment checks, and payroll processes.
  • Ensure appropriate staffing levels based on sales trends and business needs.
  • Manage opening and closing procedures, including security and cash protocols.
  • Monitor compliance with daily walk-throughs, operational checklists, and food safety standards.
  • Ensure adherence to Health Department and Denny's brand audit standards.
  • Complete weekly inventory counts and reporting and perform ordering as required.
  • Work stations during peak business periods, team breaks, and as needed to maintain service levels.

Guest Service
  • Ensure guests receive prompt, friendly, accurate, and high-quality service at all times.
  • Achieve Denny's and WKS service metrics related to friendliness, accuracy, cleanliness, speed, and food quality.
  • Address and resolve guest concerns professionally and promptly.
  • Drive improvement in guest experience through coaching, training, and daily reinforcement.
  • Communicate clearly with guests, vendors, and team members.

Financial Management
  • Manage the restaurant's financial performance, including budgeting, forecasting, and P&L analysis.
  • Meet or exceed sales and profit goals while effectively controlling labor, food, and operating expenses.
  • Analyze operating statements and identify trends and opportunities using company reporting tools.
  • Ensure cash controls, safe operations, deposits, and reconciliation procedures are followed consistently.

Compliance
  • Ensure compliance with all federal, state, and local regulations.
  • Enforce company timekeeping policies and promptly report any concerns to leadership.
  • Maintain accurate records, complete required reports, and meet all safety, sanitation, and health standards.
  • Promptly report claims of harassment, discrimination, retaliation, wage and hour violations, bullying, workplace violence, or other inappropriate behavior to the District Leader and Human Resources.
  • Ensure the restaurant meets all WKS and Denny's brand compliance standards, including safety training, certifications, and documentation.

Physical Requirements
  • Standing and walking for extended periods (majority of the shift).
  • Frequent reaching at shoulder level; occasional overhead reaching.
  • Frequent bending, stooping, gripping, pinching, writing, and use of hands for equipment operation and product handling.
  • Lifting and carrying ranges:
  • 0-10 lbs: Frequent
  • 11-25 lbs: Occasional-Frequent
  • 26-50 lbs: Occasional with assistance
  • 51-75 lbs: Seldom; team-lift only
  • Pushing/pulling 10-40 lbs of force occasionally (e.g., trash carts, supply carts).
  • Use of monitors, POS systems, kitchen equipment, computers, and technology as permitted by applicable age requirements.

Work Environment
  • Exposure to heat, burn hazards, grills, fryers, ovens, cold storage areas, slippery surfaces, and cleaning chemicals.
  • Work performed in indoor and outdoor conditions, including dining room, kitchen, parking lot, and delivery areas.
  • Fast-paced, full-service environment with frequent interruptions and continuous guest interaction.

Cognitive Demands (ADA/FEHA-Compliant)
  • Ability to maintain attention and focus in a fast-paced and high-volume environment.
  • Ability to multitask and shift between priorities quickly and effectively.
  • Ability to make timely decisions and solve operational or guest issues.
  • Ability to lead, supervise, coach, and direct employees at all levels.
  • Ability to manage guest interactions and service recovery professionally.
  • Ability to adapt to changing business demands, staffing challenges, and equipment issues.
  • Ability to maintain professional behavior and composure during normal workplace stress.
  • Ability to maintain regular and predictable attendance.

Experience Requirements
  • Minimum of 2 years of supervisory or management experience in a restaurant setting; full-service experience preferred.
  • Must be at least 18 years of age.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Strong communication, leadership, organization, and problem-solving skills.
  • ServSafe certification required.
  • Proficiency with cash handling, smart safe operation, and POS systems.
  • Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
  • Reliable transportation and willingness to work at nearby restaurant locations as business needs require.
  • Ability to resolve guest concerns promptly and professionally using company service standards and processes.

This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

What Denny's employees say

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Benefits

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Denny's logo

About Denny's

Sourced by ZipRecruiter

We are the classic American diner and proud of everything that means. Since 1953, we've served quality food and healthy portions at a fair price. No matter where we are, our light is always on, inviting guests around the world into a place where everyone is welcome. Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all. "Open" means so much more than just being open 24/7. It means being open to all people, appetites and budgets. It says we're open-minded and open to new ideas. Honest, warm and inviting. "Open" is the way we think and act every hour of every day.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Spartanburg, SC, US

Social media

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