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Response Manager Jobs in Spring, TX (NOW HIRING)

The Friedkin Group

Fleet Safety Manager

Houston, TX · On-site

The Safety Manager directly supervises a team of Safety & Risk Specialists and serves as a ... Lead preparation for and response to internal and external regulatory reviews. * Partner with ...

CommonSpirit Health

Rapid Response RN

Houston, TX · On-site

$33 - $52.80/hr

Rapid Response RN Partnering for a stronger, healthier world. At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in ...

Slick Response

Be Seen First

Safety Specialist

Houston, TX · On-site

$60K - $90K/yr

... response, first aid, CPR, AED, and hazardous materials handling. * Assist with workers' compensation reporting, claim documentation, and return-to-work coordination. * Work with management to promote ...

Global Medical Response

Paramedic Basic

Houston, TX

Act as Paramedic team leader and take responsibility for the scene and unit management as needed. * Drive the ambulance on 911 responses. * Work collaboratively and in a professional manner with all ...

Slick Response

Be Seen First

Truck Driver

Houston, TX · On-site

$27 - $32/hr

Be able to communicate with customers, vendors, and management via phone, email, or in person ... Since 2011, SLICK Response has been providing full-service environmental and industrial solutions ...

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Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

What job categories do people searching Response Manager jobs in Spring, TX look for?

The top searched job categories for Response Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Response Manager jobs?

Cities near Spring, TX with the most Response Manager job openings:

Response Manager jobs near you

Fleet Safety Manager

The Friedkin Group

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future. This position is not eligible for employment visa sponsorship, and the company will not assume sponsorship obligations for existing visa holders.
Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.
Why Join Us
  • High-Visibility Impact: Lead a critical function with meaningful influence on driver safety and organizational compliance.
  • Collaborative Environment: Work closely with Operations, Maintenance, HR, and Legal where Safety has a seat at the table.
  • Professional Development: Join an organization that supports competitive compensation, benefits, and professional development.
  • Regulatory Excellence: Be part of a team committed to continuous safety improvement and regulatory excellence.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.
A Day In The Life
USAL is seeking an experienced and driven Safety Manager to lead transportation safety and regulatory compliance programs. This high-impact leadership role is responsible for protecting commercial motor vehicle operations, ensuring full regulatory compliance, and building a culture of safety excellence across the organization. The Safety Manager directly supervises a team of Safety & Risk Specialists and serves as a compliance authority for DOT, FMCSA, OSHA, and environmental regulations. This role requires a hands-on safety leader with deep expertise in DOT/FMCSA regulations, accident investigation using root cause analysis, workers' compensation, and auto liability claims management in a fast-paced commercial trucking environment.
As a Mgr, Safety you will:
  • Direct all accident and incident investigation processes from initial notification through final resolution, ensuring thorough analysis, accurate findings, and timely outcomes.
  • Lead root cause analyses using structured methodologies such as 5-Why, Cause Mapping, FMEA, or equivalent to identify systemic failure points.
  • Develop and drive implementation of corrective and preventive actions to eliminate recurrence and strengthen safety performance.
  • Establish and enforce chargeability determination standards to ensure consistency, fairness, and documentation integrity across incident review panels.
  • Analyze incident trend data, CSA scores, and claims history to identify systemic risks and implement data-driven mitigation strategies.
  • Oversee workers' compensation claim coordination, including initial reporting, investigation support, and return-to-work program management in partnership with HR, Corporate Risk, and third-party administrators.
  • Manage auto liability claims from initial incident through resolution, partnering with Corporate Risk, Legal, and TPA partners to minimize exposure.
  • Monitor claims trends and use data to develop risk mitigation strategies that reduce the frequency and severity of losses.
  • Oversee OSHA compliance programs, including OSHA 300 injury and illness recordkeeping, hazard communication, and regulatory response management.
  • Conduct and lead regular yard and shop audits to ensure compliance with OSHA regulations, environmental regulations, and company safety standards, identifying hazards and driving corrective actions.
  • Lead preparation for and response to internal and external regulatory reviews.
  • Partner with Operations and Maintenance teams to embed proactive safety and environmental compliance practices into daily operations.
  • Serve as a key resource and trusted advisor on DOT and FMCSA regulations governing commercial motor vehicle operations, providing guidance, interpretation, and support to business leaders and operational teams while collaborating with internal and external experts as needed.
  • Ensure compliance with Driver Qualification File standards, Hours-of-Service regulations, ELD monitoring, Drug & Alcohol Testing program administration, Clearinghouse requirements, CSA performance metrics, FMCSA intervention processes, and vehicle inspection and maintenance regulatory standards.
  • Interpret and implement regulatory changes, updating company policies to ensure continuous compliance with federal and state transportation laws.
  • Directly supervise and develop a team of Safety & Risk Specialists, providing day-to-day direction, coaching, and performance management.
  • Assign and oversee regulatory compliance activities, incident investigations, audits, and reporting functions across the team to ensure accuracy and timeliness.
  • Review and approve investigative findings, corrective action plans, and regulatory documentation to ensure consistency and defensibility.
  • Monitor team performance metrics and ensure staff maintain current, comprehensive knowledge of DOT, FMCSA, and OSHA regulations.
  • Support staff development, training, and succession planning to maintain a high-performing, compliance-focused safety department.

What We Need From You
  • 7-10+ years of progressive safety leadership experience in commercial trucking, transportation, logistics, fleet operations, or other highly regulated, fleet-intensive industries Required
  • Extensive, hands-on working knowledge of DOT and FMCSA regulations; must be able to audit, advise, and defend compliance in real time Required
    • Driver Qualification Files (DQF)
    • Hours-of-Service (HOS) and ELD compliance monitoring
    • Drug & Alcohol Clearinghouse requirements
    • CSA scoring, performance metrics, and FMCSA intervention processes
    • Vehicle inspection and maintenance regulatory standards
  • Demonstrated expertise leading accident investigations with structured root cause analysis methodologies and driving corrective and preventive action programs to completion Required
  • Proven experience overseeing workers' compensation and auto liability claims management, including TPA coordination and return-to-work programs Required
  • Hands-on experience conducting yard, shop, and facility audits for OSHA compliance and environmental regulatory requirements Required
  • Proven experience directly supervising safety professionals, including developing, coaching, and holding safety staff accountable Required
  • Significant OSHA compliance expertise, including recordkeeping, OSHA 300 logs, workplace inspections, and hazard assessments Required
  • Strong analytical skills with the ability to use safety data, CSA metrics, and claims trends to build proactive risk mitigation strategies Required
  • Excellent communication skills with demonstrated ability to interface confidently with regulatory agencies, executive leadership, and frontline operations Required
  • Bachelor's degree in Occupational Safety, Environmental Health, Transportation Management, or a related field Preferred; equivalent combination of education and experience will be considered
  • Certified Safety Professional (CSP) designation Preferred
  • Familiarity with auto transport, vehicle logistics, or car haul operations Preferred
  • Experience with in-cab telematics and driver behavior monitoring platforms Preferred

Physical and Environmental Requirements
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
Travel Requirements
Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.
We are seeking candidates legally authorized to work in the United States, without Sponsorship.
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