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Resource One Credit Union Jobs (NOW HIRING)

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Resource One Credit Union information

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$29K

$94.2K

$167.5K

How much do resource one credit union jobs pay per year?

As of Aug 14, 2026, the average yearly pay for resource one credit union in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What types of career advancement opportunities are available for employees at Resource One Credit Union?

At Resource One Credit Union, employees often benefit from clear pathways for career growth, including opportunities to move into supervisory or specialized roles such as loan officer, branch manager, or roles within the corporate office. The organization encourages internal promotions and offers professional development programs, mentorship, and training to help employees build skills for advancement. Team members who demonstrate initiative, strong customer service skills, and a commitment to the credit union's values are regularly considered for higher-level positions. Additionally, cross-departmental projects provide experience and exposure to different areas of the credit union.

What is the difference between Resource One Credit Union vs Loan Officer?

AspectResource One Credit UnionLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need relevant financial certificationsRequires a high school diploma; certifications like NMLS license often required
Work EnvironmentCredit union branches, customer service settings, administrative officesBank branches, sales environments, client meetings
Industry UsageUsed within credit unions for member servicesUsed across banks and lending institutions for loan processing

Resource One Credit Union employees often work in customer service and administrative roles within a credit union setting, focusing on member relations. Loan Officers, on the other hand, specialize in evaluating and approving loan applications, often requiring specific licensing. While both roles involve financial services, Loan Officers typically have more direct involvement in lending processes, whereas Resource One Credit Union staff may handle broader member services.

What are the key skills and qualifications needed to thrive as a credit union member services representative, and why are they important?

To thrive as a Credit Union Member Services Representative, you need a solid understanding of financial products, customer service principles, and typically a high school diploma or equivalent. Familiarity with core banking systems, transaction processing software, and possibly certification in financial services is often required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and resolve member inquiries effectively. These skills ensure accurate service delivery, member satisfaction, and compliance with financial regulations.

What is Resource One Credit Union?

Resource One Credit Union is a member-owned financial cooperative that provides a variety of banking services, such as savings and checking accounts, loans, credit cards, and online banking. Unlike traditional banks, credit unions like Resource One are not-for-profit organizations, meaning profits are returned to members in the form of better rates and lower fees. Resource One Credit Union primarily serves individuals and businesses in specific Texas communities, and membership is typically open to those who live, work, worship, or attend school in eligible areas.
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What cities are hiring for Resource One Credit Union jobs?

Cities with the most Resource One Credit Union job openings:

What states have the most Resource One Credit Union jobs?

States with the most job openings for Resource One Credit Union jobs include:

What job categories do people searching Resource One Credit Union jobs look for?

The top searched job categories for Resource One Credit Union jobs are:

Resource One Credit Union jobs near you
Infographic showing various Resource One Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

Member Experience Advisor - Full Time

Resource One Credit Union

Dallas, TX • On-site

$16.64 - $17.68/hr

Full-time

Posted 15 days ago

Job description

The Member Experience Advisor will engage prospective and current members in a professional and courteous manner, and will be responsible for gathering the required information to; open accounts, promote current products and service, educate account holders on credit union policies and ensure that member requests and questions are promptly and accurately resolved.
Responsibilities
  • Assist members with opening new personal and business accounts, process changes to existing accounts, and provide onsite support for credit/debit card issues.
  • Open new member accounts, business accounts and process changes to existing accounts.
  • Ensure that members are informed of the policies of, and the services provided by the Credit Union, to include; eligibility for membership, types of available accounts, interest dividend rates, payroll deduction options, and other related services and information.
  • Verify and balance transactions and cash totals.
  • Process wire transfers, IRA/CD deposits and withdrawals.
  • Open and close computer terminal accounts daily.
  • Monitor deposit amounts and examine documents for endorsement and negotiability.
  • Detect and resolve discrepancies promptly.
  • Assist with loan processing and posting loan payments.
  • Assist with vault duties.
  • Maintain privacy of member account information.
  • Provide backup support and guidance to Representatives, Advisors and Agents as needed.
  • Keep a clean, organized work area and a professional appearance.
  • Provide feedback to supervisor of any significant problems or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings as required.
  • Complete other duties as assigned.

Requirements
  • High school diploma or equivalent required.
  • 1+years' Member Experience Representative/Teller experience required.
  • Successfully pass the background screening process. (Credit, criminal, education, employment and drug screen)

Knowledge, Skills and Abilities
  • Excellent knowledge of policies and procedures.
  • Excellent mathematical and problem solving skills.
  • Excellent written, listening and verbal communication skills.
  • Excellent customer service skills.
  • Basic understanding of Credit Union operations.
  • Ability to operate 10-key series.
  • Ability to maintain discretion and confidentiality.
  • Must have the ability to multitask, prioritize, and adapt to a consistently changing environment.
  • Proficient in Microsoft computer applications.

Physical Demands and Work Environment
  • Stationary work, often requiring standing or sitting for prolonged periods
  • Operate standard office equipment and keyboards
  • Visually recognize, reconcile, and verify numerical details for accuracy
  • Repeating motions that may include the wrists, hands and/or fingers
  • Must be able to access and navigate facility with reasonable accommodations
  • Lift and carry small parcels, packages and other items

Additional Notes
  • Candidates being considered for employment with Resource One must successfully complete a credit check, background check and drug screen.
  • This Job Description is not a complete statement of all duties, responsibilities and physical demands comprising this position.
Equal Employment Opportunity Employer Our credit union team and members include people of all races, religions, cultures, physical abilities, sexual orientations, and gender identities and/or expressions. Together, we are the community we serve, and we believe that a community is strongest when there is diversity, equality, and inclusion. Stronger leaders. Stronger coworkers. Stronger friends.
Salary Description
16.64-17.68 Hourly

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