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Resource One Credit Union Jobs (NOW HIRING)

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Resource One Credit Union information

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$29K

$94.2K

$167.5K

How much do resource one credit union jobs pay per year?

As of Sep 4, 2026, the average yearly pay for resource one credit union in the United States is $94,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is Resource One Credit Union?

Resource One Credit Union is a member-owned financial cooperative that provides a variety of banking services, such as savings and checking accounts, loans, credit cards, and online banking. Unlike traditional banks, credit unions like Resource One are not-for-profit organizations, meaning profits are returned to members in the form of better rates and lower fees. Resource One Credit Union primarily serves individuals and businesses in specific Texas communities, and membership is typically open to those who live, work, worship, or attend school in eligible areas.

What types of career advancement opportunities are available for employees at Resource One Credit Union?

At Resource One Credit Union, employees often benefit from clear pathways for career growth, including opportunities to move into supervisory or specialized roles such as loan officer, branch manager, or roles within the corporate office. The organization encourages internal promotions and offers professional development programs, mentorship, and training to help employees build skills for advancement. Team members who demonstrate initiative, strong customer service skills, and a commitment to the credit union's values are regularly considered for higher-level positions. Additionally, cross-departmental projects provide experience and exposure to different areas of the credit union.

What are the key skills and qualifications needed to thrive as a credit union member services representative, and why are they important?

To thrive as a Credit Union Member Services Representative, you need a solid understanding of financial products, customer service principles, and typically a high school diploma or equivalent. Familiarity with core banking systems, transaction processing software, and possibly certification in financial services is often required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and resolve member inquiries effectively. These skills ensure accurate service delivery, member satisfaction, and compliance with financial regulations.

What is the difference between Resource One Credit Union vs Loan Officer?

AspectResource One Credit UnionLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need relevant financial certificationsRequires a high school diploma; certifications like NMLS license often required
Work EnvironmentCredit union branches, customer service settings, administrative officesBank branches, sales environments, client meetings
Industry UsageUsed within credit unions for member servicesUsed across banks and lending institutions for loan processing

Resource One Credit Union employees often work in customer service and administrative roles within a credit union setting, focusing on member relations. Loan Officers, on the other hand, specialize in evaluating and approving loan applications, often requiring specific licensing. While both roles involve financial services, Loan Officers typically have more direct involvement in lending processes, whereas Resource One Credit Union staff may handle broader member services.

More about Resource One Credit Union jobs

What cities are hiring for Resource One Credit Union jobs?

Cities with the most Resource One Credit Union job openings:

What states have the most Resource One Credit Union jobs?

States with the most job openings for Resource One Credit Union jobs include:

What job categories do people searching Resource One Credit Union jobs look for?

The top searched job categories for Resource One Credit Union jobs are:

Infographic showing various Resource One Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $94,168 per year, or $45.3 per hour.

Member Relationship Representative I (onsite in Leominster, MA)

Leominster Credit Union

Leominster, MA โ€ข On-site

$19.46 - $29.20/hr

Full-time

Retirement

Re-posted yesterday


Job description

The Member Relationship Representative I provides exceptional member experiences by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective members. This position is responsible for processing teller transactions, as well as member service responsibilities. The Member Relationship Representative I helps members to understand and address their financial needs by utilizing a consultative sales and service approach.
Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served by All One Credit Union.
1. Consistently executes appropriate behaviors aligned with the credit union's values and member service standards to deliver an exceptional member experience in the branch.
2. Identifies the financial needs of each member served.
3. Achieves all assigned member service and sales goals.
4. Acquires and maintains all member relationships over the entire lifecycle of the member by identifying and understanding the financial needs of the member.
5. Recommends appropriate solutions to meet member needs. When needed, consults with and/or makes referrals to product specialists who can assist in meeting specific member needs, such as wealth management, IRA, real estate and commercial lending, etc.
6. Completes all member requests including, but not limited to, onboarding new members, opening new deposit accounts, servicing requests, and routine bank transactions (deposits, withdrawals, check cashing, loan payments, etc.).
7. Participates in the branch's operational tasks such as audits, cash settlements, daily recap, ATMs, cash recyclers, month reporting, etc.
8. Develops and deepens member relationships by taking ownership to resolve member issues efficiently.
9. Enhances knowledge of the credit union's products and services to promote opportunities to introduce the member to all options available.
10. Executes all sales, servicing, banking transactions and operational tasks accurately. Follows all credit union security and compliance policies and procedures, including the Teller Balancing Policy.
11. Adheres to all policies and procedures. Responsible for compliance with the following regulations: BSA, OFAC, and other regulations as required.
Work-Life Balance, Benefits & Compensation:
We understand the importance of work-life balance, and our programs give employees peace of mind. Employees at All One Credit Union are offered a comprehensive, affordable, and competitive benefits package including a rich 401K plan offering 100% of the first 5% 401K Match contribution and 3% 401K Safe Harbor contribution. Please review our full benefits package at all-onecu.com/about/careers/.
The salary range for this role is between $19.46 - $29.20. Actual compensation will be determined based on experience and other factors as permitted by law.
Requirements
High School diploma or equivalent. One to three years of customer service and sales experience. At least six months experience with cash handling. Excellent interpersonal, communication and organizational skills. Must be skilled in engaging members in conversation to optimize sales opportunities. Must be a great problem solver, proactive in solving member issues and comfortable with technology. Must have a working knowledge of Microsoft Outlook, Word and Excel. Must be able to work a rotating schedule of Monday through Saturday.
Employees are expected to exhibit All One Credit Union's core values in all interactions with internal and external members to achieve goals and support a culture of inclusion.
All One Credit Union is an Equal Opportunity Employer - Vets/Disabled.