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Resource Navigator Jobs (NOW HIRING)

New River Community Action

Resource Navigator

Pulaski, VA · On-site

$17.50 - $23/hr

General Description The Resource Navigator works collaboratively with individuals and families to identify strengths, needs, and goals using a Whole Family Approach. This position provides emergency ...

8CAP Inc.

Housing Resource Navigator

Orleans, MI · On-site

$17.44 - $18.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position: Housing Resource Navigator Classification: H.S. 01-04* ($17.44 - $18.60 - $19.68 - $20.89) Hours: 40 hrs per week Supervisor: Housing Coordinator Positions Supervised: None Mission ...

8CAP Inc.

Housing Resource Navigator

Orleans, MI · On-site

$17.44 - $18.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position: Housing Resource Navigator Classification: H.S. 01-04* ($17.44 - $18.60 - $19.68 - $20.89) Hours: 40 hrs per week Supervisor: Housing Coordinator Positions Supervised: None Mission ...

Eightcap Inc

Housing Resource Navigator

Orleans, MI · On-site

$17.44 - $18.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Housing Resource Navigator Classification : H.S. 01-04* ($17.44 - $18.60 - $19.68 - $20.89) Hours : 40 hrs per week Supervisor : Housing Coordinator Positions Supervised: None Mission Statement ...

Neighborhood House (NH)

Resource Navigator

Seattle, WA · Hybrid

$22.50 - $29.50/hr

Job Summary The Resource Navigator is responsible for providing culturally competent outreach, face- to-face case management, and care coordination services to individuals and families with complex ...

NEIGHBORHOOD HOUSE, Inc.

Resource Navigator

Seattle, WA · On-site

$29.59 - $32.82/hr

Job Summary The Resource Navigator is responsible for providing culturally competent outreach, face- to-face case management, and care coordination services to individuals and families with complex ...

Neighborhood House

Resource Navigator

Seattle, WA · On-site

$22.50 - $29.50/hr

Job Summary The Resource Navigator is responsible for providing culturally competent outreach, face- to-face case management, and care coordination services to individuals and families with complex ...

Shrinerschildrens

US - Resource Navigator

Galveston, TX · On-site

$19.75 - $25.25/hr

The Resource Navigator is an administrative position that assists patients and families with navigating and accessing external resources, support systems, and information by telephone or in person.

Shriners Children's

US - Resource Navigator

Galveston, TX · On-site

$19.75 - $25.25/hr

The Resource Navigator is an administrative position that assists patients and families with navigating and accessing external resources, support systems, and information by telephone or in person.

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How much do resource navigator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for resource navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

How do you become a resource navigator?

To become a resource navigator, individuals typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in social services, healthcare, or community outreach can be beneficial, and some positions may require certification or training in case management or related fields.

What is a resource navigator?

A Resource Navigator helps individuals connect with essential services and support systems, such as healthcare, housing, employment, and social assistance. They assess clients' needs, provide guidance, and link them to appropriate community resources. This role often involves collaboration with service providers and advocacy to ensure individuals receive the help they need. Resource Navigators work in various settings, including non-profits, healthcare organizations, and government agencies.

What are common challenges faced by resource navigators, and how can they be managed?

Resource Navigators often encounter challenges such as navigating complex eligibility requirements, addressing urgent client needs, and managing a large caseload. Staying organized, keeping up-to-date with changing community resources, and maintaining strong communication with both clients and partner agencies help overcome these obstacles. Many organizations provide ongoing training and collaborative team meetings to support Resource Navigators in problem-solving and sharing best practices. Proactive time management and regular self-care are also important for handling the emotional demands of the role effectively.

What skills and qualifications are needed to thrive as a resource navigator?

To thrive as a Resource Navigator, you need a solid understanding of social services, case management, and client advocacy, often supported by a degree in social work, human services, or a related field. Experience with resource referral databases, client tracking software, and familiarity with local community programs is highly beneficial. Strong interpersonal communication, problem-solving abilities, and cultural competency are standout soft skills in this role. These skills are crucial for effectively connecting individuals to essential resources, supporting diverse client needs, and collaborating with partner agencies.

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Resource Navigator jobs near you
Infographic showing various Resource Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Resource Navigator

New River Community Action

Pulaski, VA • On-site

$17.50 - $23/hr

Other

Posted 29 days ago

Job description


General Description
The Resource Navigator works collaboratively with individuals and families to identify strengths, needs, and goals using a Whole Family Approach. This position provides emergency assistance and support, connecting participants with internal agency programs and external community resources to ensure coordinated, comprehensive services that promote individual or family stability, well-being, and long-term success. The Resource Navigator is also responsible for the day-to-day operations of the Community Resource Center, ensuring a welcoming, efficient, and organized environment that supports participants, staff, and community partners.
Duties and Responsibilities
1. Client intake and Assessment: Conducts comprehensive interviews to evaluate the financial, housing and social needs of vulnerable community members.
2. Benefits Administration: Determines eligibility for public assistance, emergency food programs, housing programs while guiding clients though complex application processes.
3. Community Referrals: Maintains an up-to-date database of local resources and actively refer clients to housing programs, food pantries, legal aid, mental health services, etc. The Resource Navigator will work with consumers to establish areas of needs according to the whole family approach life scale to establish goals and make necessary referrals to resources that aid consumers in addressing those needs.
4. Financial Coaching: Educates clients on budgeting, safety net services and managing debt without providing regulated financial planning.
5. Case Management: Maintains confidential client case files, monitor progress towards self-sufficiency, and conduct follow-up meetings to ensure needs are fully met.
6. Advocacy: Facilitates negotiations and serve as a liaison with landlords, utility companies, government agencies, and community partners while providing support to individuals and families to overcome barriers to stability, such as evictions and utility shut offs.
Knowledge, Skills, and Abilities
• Be able and desire to work well with, people of various cultures from low-income backgrounds. Excellent communication skills required.
• Have an approach to working with families that is empathetic, nonjudgmental, respectful, and professional.
• Be knowledgeable regarding issues related to poverty.
• Strong interpersonal skills
• Have the capacity to problem solve, and handle crises.
• Ability to work effectively managing competing priorities in tight deadlines.
• Strong organizational skills and possess good written and verbal communication skills.
• Flexibility to work outside of traditional work hours as needed.
• Strong desire to see outcome driven results.
• Ability to establish and maintain positive working relationships with senior management, staff, potential partners and the community.
Driving is an essential function of the job. Must possess a valid driver's license and have a safe driving record.
Education and Experience
A Bachelor's degree in social work, human services, or a related field and two years of related experience.
Full-time, full-year position with full benefits.
Before employment, the applicant must sign authorizations for NRCA to perform DMV and Criminal Record Checks. Pre-employment drug testing is also required.
Application Deadline: July 25, 2026, or until the position is filled. USDA is an equal opportunity provider, employer, and lender. EEO/AA

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