Resource Development Manager Jobs in Calgary, AB

DSV - Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: CAN - Calgary, 18th Ave NE 
Job Posting Title: Business Development Manager 
Time Type: Full Time

This posting is for an existing vacancy and not intended to create a talent pipeline

The Business Development Manager is responsible for achieving sales growth targets and executing strategic priorities while driving collaboration within the Canadian organization. 

Maintaining existing or onboarded complex accounts aligned with DSV's Sales Process; achieving sales plan objectives with the assigned clients, new targets, and complex client prospects by selling DSV's products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle. Responsibility to drive end-to-end and value-added solutions with sizeable potential.

KEY DUTIES AND RESPONSIBILITIES

   Identifies new business opportunities through contact with prospective clients in the assigned market and for cross selling new services to existing clients.
   Identifies market trends and competitive rate actions and communicates those trends to the product and management teams
   Exercises proactive solution development by creating and maintaining a client lifecycle program for his/her top clients.
   Builds a solid understanding of target customers/assigned account base (contact, commodities/ trade lanes, type of business, contract information/exceptions, and service requirements)
   Assists and facilitates in the preparation of RFQ's, bids and Understands pricing and cost components associated with proposed solutions
   Identifies the competitive service strengths and weaknesses of the company and makes recommendations for continuous improvement initiatives
   Provides weekly and monthly performance metrics to the sales administrator
   Performs for other duties including sales presentations, developing deliverables, coordinating implementation, creating and adding to existing marketing materials where appropriate
   Enters new customer data and other sales data for clients into CRM and maintains this information per DSV company policy
   Meets specific volume and revenue requirements for each product in the portfolio as designated by the General Manager, Sales
   Manages time and sales territory to be able to reach the desired number of sales calls, weekly basis ensuring maximum exposure to the market
   Ensures effective and timely responses to all sales leads/key correspondence within identified timelines
   Manages expenses and other company assets in accordance with DSV corporate guidelines
   Performs other duties as assigned by management

   Ensure full adherence to DSV Global Sales Process

Quality, Health & Safety:
   Supports organizational commitment to ISO 9001, ISO 45001 certification
   Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
   Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

   Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
   Minimum 5 years of industry experience 
   Minimum 2 years of account management experience
   CIFFA certificate, an asset

Skills and Competencies

   Good command, both verbal and written, English skills.  
   Ability to create collaborative engagements and active listening
   Service oriented and able to resolve customer grievances 
   Strong interpersonal skills, building professional relationships internally and externally 
   Strong problem-solving skills and analytical skills 
   Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
   Both a team builder and a team-player 
   Excellent organizational and time management skills
   Be authentic, approachable, open, and honest 
   Understanding of business principles and language, incl. the fundamentals of finance and profitability
   Business administration competence
   Excellent Sales and negotiation skills
   Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

   English is the principal language for this position, additional languages may be required in other locations.  
   Ability to communicate effectively in a diverse multicultural environment.
   Microsoft Office Suite
   Proficient in Customer Relationship Management tools (CRM)
   CargoWise experience, an asset

Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
   Travel required
   Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment 

Due to the dynamic nature of our industry, your accountabilities and role may change.  Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.