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Resorts In Concierge Jobs in Decatur, GA (NOW HIRING)

Sodexo

Premium Airport Lounge Attendant

Atlanta, GA · On-site

$15/hr

... in a premium environment. Preferred Backgrounds: * Luxury hospitality. * Upscale restaurants or fine dining. * Hotels and resorts. * Premium retail. * Concierge or VIP guest services. * Airline ...

Sodexo

Premium Airport Lounge Attendant

Atlanta, GA · On-site

$15/hr

... in a premium environment. Preferred Backgrounds: * Luxury hospitality. * Upscale restaurants or fine dining. * Hotels and resorts. * Premium retail. * Concierge or VIP guest services. * Airline ...

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$10

$17

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How much do resorts in concierge jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for resorts in concierge in Decatur, GA is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

How much is the salary of a concierge?

The salary of a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can increase overall earnings, and strong customer service skills are essential for success.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What does a resort concierge do?

A resort concierge assists guests with a wide range of services to enhance their stay, such as making restaurant reservations, arranging transportation, booking tours, and providing local recommendations. They act as a knowledgeable resource for guests, ensuring their needs are met promptly and efficiently. Concierges often handle special requests and help guests celebrate occasions, making the overall experience more enjoyable and personalized.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Decatur, GA? For Resorts In Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Decatur, GA look for? The top searched job categories for Resorts In Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Resorts In Concierge jobs? Cities near Decatur, GA with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you
Premium Airport Lounge Attendant

Premium Airport Lounge Attendant

Sodexo

Atlanta, GA • On-site

$15/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

300th of 425 rated business services

Job description

Delta Sky Club | Hartsfield-Jackson Atlanta International Airport (ATL)
Pay Rate: $15.00 per hour

At the world’s busiest airport, exceptional hospitality matters.
Sodexo Live! is seeking hospitality-driven professionals to join the prestigious Delta Sky Club team at Hartsfield-Jackson Atlanta International Airport. This is more than a traditional airport role — it is an opportunity to deliver elevated service inside one of the nation’s most recognized premium lounge experiences.
As a Premium Airport Lounge Attendant, you will help create a seamless, refined environment for travelers from around the globe. From maintaining immaculate lounge standards to delivering personalized guest interactions, you will play an important role in shaping the overall Delta Sky Club experience.
Candidates must successfully pass a TSA background check and be authorized to work in the United States.
The Delta Sky Club Experience:
Delta Sky Clubs are designed to be an oasis for today’s traveler — blending comfort, sophistication, elevated dining, and personalized hospitality in a fast-paced airport environment. Every detail matters, and every interaction contributes to a memorable guest experience.
We are looking for individuals who naturally lead with hospitality, professionalism, and attention to detail while thriving in a high-energy, team-oriented setting.
What You’ll Do:
As a Premium Airport Lounge Attendant, you will serve as a frontline ambassador of the Delta Sky Club brand by delivering exceptional service standards and maintaining a polished lounge environment.
Key Responsibilities:
  • Welcome guests with warmth, professionalism, and confidence.
  • Maintain lounge cleanliness and presentation to premium hospitality standards.
  • Anticipate guest needs and resolve requests with urgency and discretion.
  • Support elevated food and beverage service operations with attention to detail.
  • Restock amenities, buffet stations, beverage areas, and service supplies throughout shifts.
  • Clear, sanitize, and reset seating and dining areas efficiently.
  • Support dishwashing, service ware sanitation, and back-of-house organization as needed.
  • Assist with inventory, stocking, and operational readiness.
  • Partner closely with culinary, operations, and leadership teams to ensure a seamless guest experience.
  • Uphold all TSA, airport, Delta Sky Club, Sodexo Live!, HACCP, sanitation, and safety standards.
  • Attend required trainings, operational briefings, and service meetings.

What We’re Looking For:
We are seeking polished hospitality professionals who understand the importance of creating memorable guest experiences in a premium environment.
Preferred Backgrounds:
  • Luxury hospitality.
  • Upscale restaurants or fine dining.
  • Hotels and resorts.
  • Premium retail.
  • Concierge or VIP guest services.
  • Airline, lounge, or travel hospitality experience.

Ideal Candidate Qualities:
  • Strong communication and interpersonal skills.
  • Professional appearance and guest-focused demeanor.
  • Ability to multitask in a fast-paced, high-volume environment.
  • High attention to detail and cleanliness standards.
  • Team-oriented mindset with a passion for service excellence.
  • Ability to remain calm, polished, and solutions-focused under pressure.
  • Willingness to learn and grow within a premium hospitality culture.

Schedule & Availability:
  • Flexible availability is required.
  • (Full time and Part time available).
  • Must be available to work mornings, evenings, weekends, and holidays.
  • Reliable attendance and punctuality are essential in an airport operations environment.

Qualifications:
  • High School Diploma, GED, or equivalent experience required.
  • Minimum of two years of hospitality, customer service, or service industry experience preferred.
  • Previous experience in premium or luxury environments strongly preferred.

Physical Requirements:
  • Ability to stand and walk for extended periods, up to 8 hours.
  • Ability to bend, stoop, reach, push, pull, and lift up to 35 pounds regularly.
  • Ability to work efficiently in a fast-paced operational environment.

Working Environment:
  • Climate-controlled premium lounge environment.
  • Moderate to high guest volume during peak travel periods.
  • Occasional exposure to varying temperatures while supporting airport operations.

Why Join Sodexo Live! at Delta Sky Club?
  • Opportunity to work inside the largest and busiest airport in the world.
  • Be part of a globally recognized premium lounge experience.
  • Work alongside hospitality professionals passionate about excellence.
  • Gain experience in luxury airport hospitality and premium guest service.
  • Growth opportunities within Sodexo Live! and airport hospitality operations.

If you take pride in delivering elevated service, creating memorable guest experiences, and representing a world-class hospitality brand, we invite you to apply and become part of the Delta Sky Club experience at ATL.

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