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Resorts In Concierge Jobs in Nevada (NOW HIRING)

Bass Pro Shops

CLUB Customer Service

Reno, NV · On-site

Provides daily feedback and reports in a timely and accurate manner. * Provides peer coaching ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...

Cabela's

CLUB Customer Service Outfitter

Reno, NV · On-site

$16 - $21.75/hr

Provides daily feedback and reports in a timely and accurate manner. * Provides peer coaching ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...

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Resorts In Concierge information

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

Do hotel resorts in concierge make good money?

Concierge staff at hotel resorts can earn a wide range of salaries depending on experience, location, and the resort's size. Entry-level concierges typically earn hourly wages plus tips, while experienced concierges in luxury resorts can make higher salaries and additional income through gratuities. Overall, the compensation is generally considered moderate but can be supplemented by tips and bonuses.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer candidates with certifications in hospitality or tourism, and fluency in multiple languages can be an advantage. On-the-job training is common, and strong communication and problem-solving skills are essential for success in this role.

How much do you get paid as a Resorts In Concierge?

A Resorts Concierge typically earns between $12 and $25 per hour, with annual salaries ranging from approximately $25,000 to $50,000 depending on experience, location, and employer. Compensation may also include tips and benefits, and strong customer service skills are essential for success in this role.

What does a resorts in concierge do?

A resorts concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They need strong communication skills, local knowledge, and often use reservation or guest management systems to fulfill guest requests efficiently.

What are popular job titles related to Resorts In Concierge jobs in Nevada?

For Resorts In Concierge jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Resorts In Concierge jobs in Nevada look for?

The top searched job categories for Resorts In Concierge jobs in Nevada are:

What cities in Nevada are hiring for Resorts In Concierge jobs?

Cities in Nevada with the most Resorts In Concierge job openings:

Resorts In Concierge jobs near you

Manager - Conference Services

Wynn Las Vegas

Las Vegas, NV • On-site

Full-time

Re-posted 6 days ago

Job description

Job Description
  • Act as the primary group contact and event facilitator for the program planner after receipt of signed contract with a focus on groups of up to 500 on peak. 
  • Act as the primary source of information regarding the event for hotel operations.
  • Review hotel facilities and services with client.
  • Management of the group billing process including initial setup, collection of advance deposits, review of posted charged upon close out through to settlement of balance.  
  • Work in tandem with the Hotel Credit Department to collect credit applications (when applicable), estimate group charges, and collect required deposits.
  • Monitor group progress on room pick up and manage the group room block by adding and/or cutting rooms according to needs.
  • Manage the group cutoff for reservations and communicate deadlines to program contact.
  • Organize initial room reservations and communicate ongoing group changes through group departure.
  • Plan and coordination of group pre-planning visits.
  • Create and Distribute Meeting Event Orders to communicate group requirements for meeting space events.  
  • Order technical requirements for the meeting space.
  • Coordinate with various hotel partners for group needs such as meeting space internet, telecommunications setup and business center equipment, shipping and handling.
  • Facilitate with vendors proper safety and security protocol for onsite operations.
  • Work in conjunction with Meeting Concierge to facilitate on site group requests and changes in the meeting space.
  • Coordinate group needs throughout the hotel by acting as the liaison to facilitate operational requirements such as:
    • Group arrivals/departures for luggage assistant
    • Group room drops
    • Group check in or VIP pre-keys
    • Arrange reservations for Restaurant, Show, Spa/Salon, Golf, Cabana, etc 
    • Communication of large group movements anticipated to affect hotel operations
  • Create and Distribute Group Resume which will outline all operational aspects of the group to hotel department heads for all affected areas.
  • Oversee group VIP experience throughout their stay including:
    • Meet & greet on arrival experience
    • Advancement of VIP guestrooms
    • Hotel reservations throughout their stay
  • Continue building relationships throughout the year by assisting with off program requests such as hotel friendly rates, reservations, etc.
  • Assumes other duties and responsibilities as requested by the Director of Convention Services and the Executive Director of Convention Services.
Qualifications
  • Problem solving skills, good communication skills, ability to multi-task, and adhere to strict timelines in the completion of work.
  • The ability to work with internal and external clients.
  • Experience with Delphi, Opera and Passkey preferred.
  • Degree in Hotel Management, Marketing or Business Administration preferred
  • 1-2 years as a Convention Services Coordinator at a major hotel convention.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.