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Resort Jobs in Michigan (NOW HIRING)

Treetops Resort

Line Cook

Gaylord, MI

$14.25 - $18/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional ...

Treetops Resort

Laundry Attendant

Gaylord, MI

$12.25 - $15/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional ...

Treetops Resort

Laundry Attendant

Gaylord, MI · On-site

$12.25 - $15/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional ...

Treetops Resort

Maintenance Technician

Gaylord, MI

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional ...

Schulte

Pastry Chef at Saint John's Resort

Plymouth, MI · On-site

Saint John's Resort is more than a luxury destination-it's a place where culinary artistry, purpose, and hospitality come together to create unforgettable experiences. Nestled on nearly 200 acres in ...

Treetops Resort

Seasonal Housekeeper

Gaylord, MI

$12.75 - $16.25/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional ...

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Resort Luggage Agent - PM Shifts (FT)

Acme, MI · On-site

$15.25 - $18.50/hr

Must keep up to date and informed on daily and weekly functions at the resort and surrounding area. * Must follow proper grooming and dress standards set forth by the Employee Handbook. * Must ...

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Showing results 21-40

All JobsResort JobsResort Jobs in Michigan

Resort information

See Michigan salary details

$24.4K

$71.1K

$203.5K

How much do resort jobs pay per year?

As of Aug 15, 2026, the average yearly pay for resort in Michigan is $71,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by staff working at a resort, and how can they be managed?

Staff at resorts often encounter challenges such as handling high guest volumes during peak seasons, maintaining excellent customer service under pressure, and adapting to guests from diverse cultural backgrounds. Successful resort employees manage these challenges by staying organized, communicating effectively with their team, and remaining flexible to changing schedules and guest needs. Continuous training and strong teamwork are essential to ensure smooth operations and high guest satisfaction.

Do resort jobs offer housing?

Many resort jobs include housing as part of the employment package, especially for seasonal or remote positions. Housing arrangements can vary by resort and role, and some employers provide on-site accommodations or assistance in finding nearby housing. It is important to confirm housing options during the application process or interview.

What is the difference between Resort vs Hotel Manager?

AspectResortHotel Manager
CredentialsHospitality degree, management experienceHospitality degree, management experience
Work EnvironmentLarge, multi-facility property with amenities like pools, golf coursesUrban or standalone hotel, focus on guest services
Employer & Industry UsageResort chains, vacation destinationsCity hotels, business or leisure hotels
Common Search & ComparisonResort vs Hotel Manager

Resorts typically offer a wide range of amenities and recreational activities, requiring managers to oversee multiple departments. Hotel Managers may focus more on guest services and daily operations of a single property. Both roles demand hospitality credentials and management experience, but resorts often involve managing larger teams and diverse facilities.

What is a resort?

Resorts are commercial establishments that provide accommodation, entertainment, and recreational facilities for vacationers and travelers. They typically offer a combination of lodging, dining, sports, and leisure activities such as swimming, golfing, spa treatments, and organized tours. Resorts may be located in a variety of settings, such as beachfronts, mountains, or rural areas, and are designed to offer guests a relaxing and enjoyable experience all in one place. Many resorts cater to families, couples, or specific interest groups, and some operate on an all-inclusive basis where meals, activities, and amenities are included in the price.

What are the key skills and qualifications needed to thrive as a resort manager, and why are they important?

To thrive as a Resort Manager, you need strong leadership, hospitality management experience, and a relevant degree in hospitality or business administration. Familiarity with property management systems (PMS), booking software, and industry certifications like CHA (Certified Hotel Administrator) are often required. Exceptional interpersonal skills, problem-solving abilities, and customer service orientation set top candidates apart. These skills ensure seamless operations, guest satisfaction, and the overall success and profitability of the resort.

Is working at a resort a good job?

Working at a resort as a staff member involves customer service, hospitality skills, and often requires working irregular hours, including weekends and holidays. It can provide valuable experience in the hospitality industry and opportunities for tips or bonuses, but job satisfaction depends on individual preferences and work environment. Overall, it can be a good job for those interested in hospitality and customer interaction.

What are the most commonly searched types of Resort jobs in Michigan?

The most popular types of Resort jobs in Michigan are:

What are popular job titles related to Resort jobs in Michigan?

For Resort jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Resort jobs in Michigan look for?

The top searched job categories for Resort jobs in Michigan are:

What cities in Michigan are hiring for Resort jobs?

Cities in Michigan with the most Resort job openings:

Resort jobs near you
Infographic showing various Resort job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 23% Part Time, 5% Temporary, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $71,078 per year, or $34.2 per hour.

Front Desk Agent at Drummond Island Resort

Hotel Investment Services

Drummond Island, MI • On-site

$13 - $16.25/hr

Full-time

Posted 22 days ago

Job description

Front Desk Agent
Drummond Island Resort
Nestled on more than 2,000 acres along the shores of beautiful Potagannissing Bay, Drummond Island Resort is one of Michigan's premier four-season destination resorts. From championship golf at The Rock, waterfront dining, marina services, and outdoor adventures to exceptional lodging, weddings, meetings, and family vacations, our resort offers guests an unforgettable island experience. Our Front Desk Agents are the first and last impression of the resort, playing a critical role in creating memorable guest experiences through outstanding hospitality, professionalism, and personalized service.
Position Overview
The Front Desk Agent serves as the primary point of contact for guests before, during, and after their stay. This position is responsible for reservations, guest check-in and check-out, resort information, cashiering, guest service recovery, and promoting the many amenities and activities available throughout Drummond Island Resort. This is a seasonal position
Successful candidates are friendly, organized, detail-oriented, and enjoy helping guests create memorable vacation experiences.
Essential Duties & Responsibilities
Guest Service
  • Welcome guests with a warm, friendly, and professional demeanor.
  • Perform all guest check-in and check-out procedures accurately and efficiently.
  • Register guests, verify identification and payment information, and assign accommodations.
  • Respond promptly and professionally to guest requests, questions, and concerns.
  • Resolve guest issues whenever possible and escalate concerns appropriately when necessary.
  • Provide personalized recommendations for resort activities, dining, local attractions, and island experiences.
  • Create positive guest interactions that encourage repeat visits and referrals.

Reservations
  • Process reservation requests received by phone, email, online booking channels, and walk-in guests.
  • Modify and cancel reservations while following established policies.
  • Verify room or cabin availability and recommend accommodations that best meet guest needs.
  • Explain room types, rates, resort packages, deposit requirements, guarantees, and cancellation policies.
  • Document guest preferences and special requests accurately.
  • Maintain accurate reservation records within the property's reservation system.

Resort Sales & Guest Information
Educate guests on the many experiences available throughout Drummond Island Resort, including:
  • The Rock Golf Course and tee time reservations
  • The Range Sporting Clays & Skeet Shooting
  • The Ridge ORV Park
  • Marina slip rentals
  • Bicycle rentals
  • Kayak, canoe, and paddleboard rentals
  • Paintball
  • Golf memberships
  • Fitness memberships
  • Dining reservations at Bayside Dining and Pins Bar & Grill
  • Weddings, meetings, and resort events

Front Desk Operations
  • Maintain accurate guest accounts and payment information.
  • Process cash, credit card, and electronic payments according to company procedures.
  • Maintain accurate records of guest arrivals, departures, and room status.
  • Coordinate with Housekeeping regarding room readiness and guest requests.
  • Communicate effectively with Maintenance, Food & Beverage, Golf, Recreation, and other departments to ensure exceptional guest experiences.
  • Assist with group arrivals, weddings, conferences, and VIP guests.
  • Maintain cleanliness and organization of the Front Desk and lobby area.

Guest Relations
  • Assist guests with dining reservations and activity scheduling.
  • Provide directions and transportation information.
  • Be knowledgeable of island events, attractions, ferry schedules, and seasonal activities.
  • Handle guest concerns calmly, professionally, and with urgency.
  • Follow all guest service recovery procedures established by management.

Additional Responsibilities
  • Assist with setting up and maintaining the Lodge continental breakfast when assigned.
  • Answer telephones using professional etiquette.
  • Respond to emails promptly and accurately.
  • Maintain confidentiality of guest information.
  • Follow all resort safety, security, and cash handling procedures.
  • Assist other departments during busy periods as needed.
  • Perform additional duties as assigned.

Qualifications
  • High School Diploma or GED
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Professional appearance and positive attitude
  • Strong organizational and multitasking abilities
  • Basic computer proficiency including Microsoft Office, email, and internet applications
  • Ability to work flexible hours including evenings, weekends, and holidays

Preferred
  • Previous hotel, resort, hospitality, or customer service experience
  • Experience with hotel property management systems (Infor HMS, Opera, Hilton OnQ, or similar)
  • Cash handling experience

Physical Requirements
  • Ability to stand for extended periods.
  • Ability to walk throughout the resort property.
  • Ability to occasionally lift and carry up to 20 pounds.
  • Ability to use computers, telephones, and office equipment throughout the workday.
  • Ability to work in a fast-paced hospitality environment.

Apply