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Resort Staff Jobs (NOW HIRING)

Pet Paradise

Resort Manager

Houston, TX · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Pet Paradise

Resort Manager

Odessa, FL · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Pet Paradise

Mobile Resort Manager - Austin

Austin, TX · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Pet Paradise

Mobile Resort Manager - Austin

Austin, TX · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

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All JobsResort Staff Jobs

Resort Staff information

See salary details

$22K

$64.1K

$93.5K

How much do resort staff jobs pay per year?

As of Aug 12, 2026, the average yearly pay for resort staff in the United States is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,000.00 per year, depending on experience, location, and employer.

Is working at a resort a good job?

Working as resort staff can be a rewarding job that offers customer service experience, flexible hours, and the opportunity to work in a hospitality environment. However, it may involve physically demanding tasks, irregular schedules, and seasonal employment depending on the resort's operations.

What is the difference between Resort Staff vs Housekeeping Staff?

AspectResort StaffHousekeeping Staff
CredentialsVaries; often includes customer service or hospitality trainingTypically no formal credentials required, but cleanliness certifications can be a plus
Work EnvironmentResort settings, including front desk, guest services, activitiesGuest rooms, common areas, cleaning facilities
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonCustomer service, guest experience, hospitality rolesCleaning, sanitation, room maintenance

Resort Staff encompasses a broad range of roles within a resort, including guest services and activities, while Housekeeping Staff specifically focus on cleaning and maintaining guest rooms and facilities. Both roles are essential in the hospitality industry, but Resort Staff generally have a wider scope of responsibilities related to guest experience.

What is a resort staff?

Resort staff are employees who work at resorts to ensure guests have a pleasant and enjoyable stay. Their roles can include front desk operations, housekeeping, food and beverage service, recreation and activities coordination, and maintenance. Resort staff members often interact directly with guests, providing information, assistance, and entertainment. They play a key role in maintaining the resort’s facilities and upholding high standards of customer service. Working as resort staff typically requires good communication skills, flexibility, and a customer-oriented attitude.

What are some common challenges resort staff face during peak seasons, and how can they effectively manage them?

During peak seasons, Resort Staff often encounter high guest volumes, which can lead to increased workloads and fast-paced environments. Balancing guest satisfaction with efficiency becomes crucial, as does maintaining clear communication with team members to ensure smooth operations. Effective time management, adaptability, and teamwork are key to managing these challenges successfully. Many resorts also provide additional training and support during busy periods to help staff deliver exceptional service under pressure.

What are the key skills and qualifications needed to thrive as a resort staff member, and why are they important?

To thrive as Resort Staff, you need strong customer service skills, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with reservation systems, point-of-sale (POS) software, and housekeeping or maintenance tools is typically required. Excellent communication, teamwork, and problem-solving abilities help staff create a welcoming and efficient environment for guests. These skills ensure guests have positive experiences, which is crucial for the resort's reputation and success.
More about Resort Staff jobs
What cities are hiring for Resort Staff jobs? Cities with the most Resort Staff job openings:
What are the most commonly searched types of Resort Staff jobs? The most popular types of Resort Staff jobs are:
What states have the most Resort Staff jobs? States with the most job openings for Resort Staff jobs include:
What job categories do people searching Resort Staff jobs look for? The top searched job categories for Resort Staff jobs are:
Resort Staff jobs near you
Infographic showing various Resort Staff job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $64,055 per year, or $30.8 per hour.

Resort Manager

Pet Paradise

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Description
WE ARE PET PEOPLE!
At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.
We are currently looking for a Resort Manager to lead our Houston Will-Clayton Resort in Texas.
The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety.
ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE:
  • Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
  • Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll
  • Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations
  • Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment
  • Recognizing talented team members and developing them for growth within the company through our internal leadership development programs
  • Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues
  • Ensuring resort's compliance with all operational, safety, and related reporting protocols
  • Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
  • Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
  • Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets
  • Calling customers before and after reservations and handling resort-level customer escalations
  • Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
  • Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development
  • Preparing and delivering annual performance reviews to team members on a timely basis
  • Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed
  • Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive "off" days from week to week
  • Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE A RESORT MANAGER:
  • 3-5 years of experience in a management role overseeing at least 20 to 30 employees
  • Bachelor's or Associate's degree (or equivalent) is preferred
  • Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees
  • Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance
  • Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar
  • Excellent organizational, time management, prioritization, and multitasking skills
  • Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Valid driver's license and working motor vehicle

Check out our Perks & Benefits!
  • Complimentary Pet Day Camp - Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off
  • 401(k) with company match
  • Health (with company-funded HSA option), Dental and Vision Insurance

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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