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Resort Pass Jobs (NOW HIRING)

Free Alterra Mountain Resort pass Employee housing Discounted onsite childcare Accrued paid sick leave 401(k) match Great discounts and access to pro deals Depending on employment status you could ...

Free Alterra Mountain Resort pass Employee housing Discounted onsite childcare Accrued paid sick leave 401(k) match Great discounts and access to pro deals Depending on employment status you could ...

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Resort Pass information

See salary details

$28K

$81.5K

$233.5K

How much do resort pass jobs pay per year?

As of Jun 9, 2026, the average yearly pay for resort pass in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is the difference between Resort Pass vs Hotel Concierge?

AspectResort PassHotel Concierge
CredentialsNo specific certifications requiredTypically trained hotel staff, often with hospitality certifications
Work EnvironmentOnline platform providing access to resort amenitiesHotel lobby, guest services, and concierge desk
Industry UsageUsed by travelers seeking day passes or access to resort amenitiesAssists hotel guests with reservations, local recommendations, and services
Search & Comparison IntentLooking for resort day passes or amenity accessSeeking personalized hotel services or local activity arrangements

Resort Pass is an online service offering day passes to resort amenities, while a hotel concierge is a hotel staff member providing personalized guest services. Both serve travelers but in different ways: Resort Pass offers access to amenities independently, whereas the concierge enhances the guest experience during their stay.

What are the key skills and qualifications needed to thrive as a Resort Pass Customer Service Representative, and why are they important?

To thrive as a Resort Pass Customer Service Representative, you need strong customer service skills, problem-solving abilities, and familiarity with hospitality platforms, typically supported by a high school diploma or equivalent. Proficiency with reservation systems, CRM software, and online communication tools is commonly required. Excellent communication, patience, and adaptability help you manage guest inquiries and resolve issues effectively. These skills ensure a positive guest experience, efficient operations, and high satisfaction rates in a fast-paced hospitality environment.

Can you work and live at a resort?

Resort Pass jobs typically involve working at resort facilities, but living on-site depends on the employer and job role. Some positions may offer employee housing, while others require commuting from off-site locations. It is important to review specific resort policies and job descriptions for housing options and work schedules.

How does a Resort Pass team member typically collaborate with resort staff to ensure a seamless guest experience?

As a Resort Pass team member, you’ll work closely with resort staff from various departments, such as front desk, housekeeping, and food & beverage, to coordinate guest access and amenities. Effective communication is key, as you’ll need to relay guest preferences, resolve any logistical issues, and ensure all parties are aligned on schedules and capacities. This collaboration helps deliver a smooth and enjoyable experience for day guests using Resort Pass services, while also supporting the resort’s brand standards and operational flow.

What is a Resort Pass?

A Resort Pass is a service that allows individuals to access the amenities of resorts, hotels, or spas without being an overnight guest. With a Resort Pass, you can enjoy features like pools, cabanas, fitness centers, and other facilities for a day, paying a fee without booking a room. This is ideal for locals, visitors, or anyone looking for a mini getaway or daycation. Resort Passes are typically booked online, and availability may vary depending on the property and date.
More about Resort Pass jobs
What cities are hiring for Resort Pass jobs? Cities with the most Resort Pass job openings:
What states have the most Resort Pass jobs? States with the most job openings for Resort Pass jobs include:
Infographic showing various Resort Pass job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 24% Part Time, 1% Temporary, and 1% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.
Executive Protection Security Officer

Executive Protection Security Officer

Nemacolin Woodlands Resort

Farmington, PA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Nemacolin rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

The scheduled hours for this position are from 12pm - 8pm.

POSITION SUMMARY:

The Executive Protection Security Officer is responsible for maintaining a safe, secure, and discreet environment for all Nemacolin guests, associates, and property assets. This role combines high-level hospitality awareness with professional protective services. The ideal candidate demonstrates exceptional judgment, professionalism, and the ability to respond effectively to security situations while preserving the luxury guest experience.

PA Act 235 and prior military or law enforcement background are required.

The associate in this position is also expected to provide a high level of security presence resort wide, with protective service offered to VIPs, resort ownership, and resort executive team.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

  • Respond to and act immediately on emergency incidents that occur resort wide.
  • Provide protective service to VIPs, ownership, resort executive team, as well as all guests and associates on property.
  • Maintain a safe, secure, and discreet environment to protect Nemacolin guests, associates, and property assets.
  • Conduct company related investigations and surveillance.
  • Advise on course of action for all areas of concern.
  • Maintain a high level of knowledge regarding current security laws and policies.
  • Monitor assigned areas and principals.
  • Patrol the building at all times and provide high profile security presence.
  • Other Job duties assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • High School diploma or equivalent required.
  • PA Act 235 certification required.
  • Military or law enforcement background required.
  • Complete and pass a hospitality security officer certification program within 60 days. Provided by Nemacolin Resort.
  • Pass a physical fitness evaluation prior to starting employment (standards are available upon request).
  • Able to work various shifts, including flex shift/float position.
  • Possess excellent leadership skills and be able to make sound decisions.
  • Able to work independently without direct supervision.
  • Must be able to speak and write English.
  • Maintain a current, valid driver's license.

    This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

    Craft a Career Defined by Excellence, Growth, and Experience
    Set within Pennsylvania’s Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.

    A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.

    Professional Development & Recognition

    • Paid training and continuous learning opportunities
    • Leadership development and accelerated leadership pathways
    • Mentorship, coaching, and cross-functional experience
    • Monthly recognition opportunities for associates, leaders, and teams

    Benefits Designed for Well-Being and Lifestyle

    • Competitive compensation and attractive 401(k) program
    • Medical, dental, and vision coverage available
    • Paid time off
    • Educational and career advancement support
    • Savings across resort dining, retail, spa, and activities
    • Discounted associate meals, dry cleaning, and uniform services
    • Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

    A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.

    Bring your passion. Grow your career. Create Real Life Magic.

    About Nemacolin
    A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

    Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

    Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.


    What Nemacolin employees say

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