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Resort Pass Jobs (NOW HIRING)

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Resort Pass information

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$28K

$81.5K

$233.5K

How much do resort pass jobs pay per year?

As of Sep 7, 2026, the average yearly pay for resort pass in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a Resort Pass?

A Resort Pass is a service that allows individuals to access the amenities of resorts, hotels, or spas without being an overnight guest. With a Resort Pass, you can enjoy features like pools, cabanas, fitness centers, and other facilities for a day, paying a fee without booking a room. This is ideal for locals, visitors, or anyone looking for a mini getaway or daycation. Resort Passes are typically booked online, and availability may vary depending on the property and date.

What are the key skills and qualifications needed to thrive as a Resort Pass customer service representative, and why are they important?

To thrive as a Resort Pass Customer Service Representative, you need strong customer service skills, problem-solving abilities, and familiarity with hospitality platforms, typically supported by a high school diploma or equivalent. Proficiency with reservation systems, CRM software, and online communication tools is commonly required. Excellent communication, patience, and adaptability help you manage guest inquiries and resolve issues effectively. These skills ensure a positive guest experience, efficient operations, and high satisfaction rates in a fast-paced hospitality environment.

How does a Resort Pass team member typically collaborate with resort staff to ensure a seamless guest experience?

As a Resort Pass team member, you’ll work closely with resort staff from various departments, such as front desk, housekeeping, and food & beverage, to coordinate guest access and amenities. Effective communication is key, as you’ll need to relay guest preferences, resolve any logistical issues, and ensure all parties are aligned on schedules and capacities. This collaboration helps deliver a smooth and enjoyable experience for day guests using Resort Pass services, while also supporting the resort’s brand standards and operational flow.

What is the difference between Resort Pass vs Hotel Concierge?

AspectResort PassHotel Concierge
CredentialsNo specific certifications requiredTypically trained hotel staff, often with hospitality certifications
Work EnvironmentOnline platform providing access to resort amenitiesHotel lobby, guest services, and concierge desk
Industry UsageUsed by travelers seeking day passes or access to resort amenitiesAssists hotel guests with reservations, local recommendations, and services
Search & Comparison IntentLooking for resort day passes or amenity accessSeeking personalized hotel services or local activity arrangements

Resort Pass is an online service offering day passes to resort amenities, while a hotel concierge is a hotel staff member providing personalized guest services. Both serve travelers but in different ways: Resort Pass offers access to amenities independently, whereas the concierge enhances the guest experience during their stay.

More about Resort Pass jobs

What cities are hiring for Resort Pass jobs?

Cities with the most Resort Pass job openings:

What states have the most Resort Pass jobs?

States with the most job openings for Resort Pass jobs include:

What job categories do people searching Resort Pass jobs look for?

The top searched job categories for Resort Pass jobs are:

Resort Pass jobs near you
Infographic showing various Resort Pass job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.

Resort Appearance Supervisor

Blue Mountain Resort

Palmerton, PA • On-site

Part-time

Posted 3 days ago

New

Job description

WHAT WE ARE LOOKING FOR: We are seeking a highly personable, detail-oriented leader to assist the housekeeping department by overseeing and aiding the Resort Appearance Attendants in meeting all cleanliness and guest service requirements.
REQUIREMENTS:
  • Must be at least 18 years of age
  • Must be able to work inside and outside of the resort of all lodges on property
  • Must be able to understand and follow oral and written instructions and communicate effectively in English
  • Flexible work schedule, including weekends, evenings, and holidays; timely and reliable attendance is essential even in inclement weather
  • Previous housekeeping and supervisory experience a plus!
  • Desire to be an integral part of a growing housekeeping team
  • Attention to detail, cleanliness and dedication to creating a welcoming space for guests will be key to your success in this role. Get ready to make a difference every day!
  • Walking and standing throughout entire shift doing assigned tasks, and frequently squatting, kneeling, bending, pushing and pulling
  • Occasionally lifting or carrying more than 50 lbs, and frequently reaching above shoulder level
  • Ability to interact with the public and co-workers in a friendly, professional manner
  • Ability to work both independently and within a team, often with little supervision
  • Ability to understand and follow oral and written instructions
  • Customer service-oriented attitude and demeanor
  • Work area noise level can vary based on assigned shift

WHAT YOU CAN EXPECT:
  • Consistently offer professional, friendly, and engaging service and information to the guests
  • Assist the attendants in cleaning assigned public areas throughout the resort, including food and beverage guest locations
  • Assist in emptying trash in all public areas and clean public area restrooms
  • Assist in vacuuming carpets where needed
  • Follow departmental policies, procedures, and service standards
  • Report necessary maintenance items
  • Maintain accurate inventory of equipment and supplies as directed
  • Practice safe working techniques and is knowledgeable of all safety and emergency procedures

WHAT WE CAN OFFER YOU:We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT'S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Our core values are at the heart of our people and company objectives. Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect. Our mission is to provide our guests and employees with a wonderful experience that lasts a lifetime and keeps them coming back!
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a background investigation and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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