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Resort Operations Manager Jobs in Chicago, IL (NOW HIRING)

Tailchasers

Receptionist at Pet Resort

Barrington, IL · On-site

$16 - $18/hr

Your role will involve multitasking, managing a multi-line phone system, and utilizing our ... Strong multitasking skills and proficiency in computer operations * Comfortable with extended ...

NVA

Assistant General Manager

Arlington Heights, IL · On-site

$55K - $60K/yr

... resort in Arlington Heights, Illinois . In this role, you'll partner closely with the General Manager to run day-to-day operations, develop the team, and deliver outstanding care and service to pets ...

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All JobsResort Operations JobsResort Operations Manager JobsResort Operations Manager Jobs in Chicago, IL

Resort Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do resort operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for resort operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Chicago, IL?

For Resort Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Resort Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Resort Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Resort Operations Manager jobs?

Cities near Chicago, IL with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Receptionist at Pet Resort

Tailchasers

Barrington, IL • On-site

$16 - $18/hr

Part-time

Re-posted 9 days ago

Job description

Join Our Team at Tailchasers Barrington Pet Resort!
Are you a vibrant, adept, and dependable individual looking for a rewarding role? Look no further than Tailchasers Barrington Pet Resort! With a legacy dating back to 1975, we are pioneers in the pet care industry, dedicated to providing exceptional service and support.
Why Choose Us?
  • Competitive Compensation: $16.00/hour + Tips
  • Shifts: Monday - Friday, morning (6:50 AM - 11:00 AM) or afternoon (1:50 PM - 6:00 PM), and weekends (3:00 PM - 6:00 PM)

Position Overview
As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also be expected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment.
What We Offer:
  • Comprehensive training and ongoing support
  • Competitive pay with opportunities for tips and bonuses
  • Animal behavior education and pet first aid certification
  • Advancement opportunities within our growing company
  • Free puppy kisses and discounts on pet services

Responsibilities:
  • Manage a 2-line phone system and email inquiries
  • Assist in receiving and returning pets to their owners
  • Process payments accurately and efficiently
  • Maintain office cleanliness and sanitation standards
  • Coordinate with local veterinary offices and manage client reservations
  • Engage warmly with clients visiting the facility

Requirements:
  • Authorized to work in the US
  • Proven ability to work independently and as part of a team
  • Strong multitasking skills and proficiency in computer operations
  • Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs)
  • Clear background check
  • Excellent communication skills

Ready to Join Us?
If you're enthusiastic about providing exceptional customer service and thrive in a dynamic environment, apply now to become part of our fantastic team at Tailchasers Barrington Pet Resort!

Apply