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Manager Marriott Residence Inn Jobs in Chicago, IL

Marriott

Operations Manager (Front Desk)

Chicago, IL

$17.50 - $22.75/hr

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best.

Marriott

Guest Service Representative

Chicago, IL · On-site

$25.49/hr

N Position Type Non-Management Pay Range: $25.49-$25.49 per hour POSITION SUMMARY Organize, confirm ... Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best.

Marriott

Guest Service Representative

Chicago, IL

$14 - $17/hr

... manager; ensure uniform and personal appearance are clean and professional; maintain ... Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best.

Marriott

Housekeeping Aide

Chicago, IL

$16.25 - $18.75/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Housekeeper

Chicago, IL

$14.50 - $18.50/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Housekeeper

Chicago, IL · On-site

$14.50 - $18.50/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott International

Housekeeping Aide

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

Marriott International

Housekeeper

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Mandatory Marriott hotel experience , preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties. * Proven experience managing hotel operations ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Mandatory Marriott hotel experience , preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties. * Proven experience managing hotel operations ...

The Ghoman Group

General Manager

Hoffman Estates, IL · On-site

Mandatory Marriott hotel experience , preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties. * Proven experience managing hotel operations ...

The Ghoman Group

Head Housekeeper

Hoffman Estates, IL · On-site

$65K - $75K/yr

Address - Residence Inn / SpringHill Residence Inn by Marriott 11895 N. Maridian St. Carmel, IN ... Liaise with General Manager and Maintenance and notify them of areas/equipment in need of attention ...

The Ghoman Group

Head Housekeeper

Hoffman Estates, IL · On-site

$65K - $75K/yr

Address - Residence Inn / SpringHill Residence Inn by Marriott 11895 N. Maridian St. Carmel, IN ... Liaise with General Manager and Maintenance and notify them of areas/equipment in need of attention ...

The Ghoman Group

Head Housekeeper

Hoffman Estates, IL · On-site

$65K - $75K/yr

Address - Residence Inn / SpringHill Residence Inn by Marriott 11895 N. Maridian St. Carmel, IN ... Liaise with General Manager and Maintenance and notify them of areas/equipment in need of attention ...

JSK Hospitality LLC

Hotel Sales Manager

Hammond, IN

$55K - $65K/yr

Hotel Sales Manager Residence Inn Hammond JSK Hospitality is a rapidly expanding hospitality group in Northern Indiana, operating Marriott, Hilton, and IHG brands. With new properties in Kentucky and ...

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Manager Marriott Residence Inn information

See Chicago, IL salary details

$10

$23

$31

How much do manager marriott residence inn jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for manager marriott residence inn in Chicago, IL is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.99 per hour, depending on experience, location, and employer.

What are the responsibilities of a manager at Marriott Residence Inn?

A Manager at Marriott Residence Inn is responsible for overseeing daily hotel operations, ensuring guest satisfaction, and managing staff. They handle budgeting, scheduling, and compliance with brand standards. Additionally, they resolve guest issues, coordinate with housekeeping and maintenance, and drive revenue by managing sales and marketing initiatives. The Manager also ensures that all safety and security procedures are followed and works to maintain a positive work environment.

How does a manager at Marriott Residence Inn typically collaborate with different departments to ensure smooth guest operations?

As a Manager at Marriott Residence Inn, you'll work closely with various departments such as housekeeping, front desk, maintenance, and sales to ensure seamless guest experiences. Daily responsibilities often include leading morning briefings, coordinating room assignments, addressing maintenance concerns, and supporting the sales team with group bookings. Strong communication and teamwork are essential, as you'll frequently mediate between guest needs and staff capabilities. This collaborative environment not only helps resolve issues quickly but also fosters professional growth by exposing managers to multiple facets of hotel operations.

What are the key skills and qualifications needed to thrive as a manager at Marriott Residence Inn, and why are they important?

To thrive as a Manager at Marriott Residence Inn, you need strong leadership, hospitality management experience, and a relevant degree or equivalent work background. Familiarity with property management systems (PMS), revenue management tools, and Marriott brand standards is essential. Outstanding interpersonal skills, problem-solving abilities, and a commitment to guest satisfaction distinguish top performers in this role. These skills ensure efficient operations, high guest satisfaction, and consistent brand quality crucial to the hotel's success.

What is the difference between Manager Marriott Residence Inn vs Front Desk Supervisor?

AspectManager Marriott Residence InnFront Desk Supervisor
CredentialsHospitality management experience, possibly a degree, certifications like CMP or CHACustomer service experience, hospitality or related certifications often preferred
Work EnvironmentOversees entire hotel operations, manages staff, handles guest relationsSupervises front desk staff, manages check-in/out, handles guest inquiries
ResponsibilitiesOperational management, staff scheduling, budgeting, guest satisfactionFront desk operations, resolving guest issues, staff supervision

The Manager Marriott Residence Inn holds broader responsibilities, overseeing all hotel operations and staff, while the Front Desk Supervisor focuses specifically on front desk activities and guest interactions. Both roles require hospitality experience, but the manager's role is more comprehensive and strategic.

What are the most commonly searched types of Marriott Residence Inn jobs in Chicago, IL?

The most popular types of Marriott Residence Inn jobs in Chicago, IL are:

What are popular job titles related to Manager Marriott Residence Inn jobs in Chicago, IL?

For Manager Marriott Residence Inn jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Manager Marriott Residence Inn jobs in Chicago, IL look for?

The top searched job categories for Manager Marriott Residence Inn jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Manager Marriott Residence Inn jobs?

Cities near Chicago, IL with the most Manager Marriott Residence Inn job openings:

Manager Marriott Residence Inn jobs near you
Infographic showing various Manager Marriott Residence Inn job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,319 per year, or $23.7 per hour.

Operations Manager (Front Desk)

Marriott

Chicago, IL

$17.50 - $22.75/hr

Full-time

Posted 24 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

JOB SUMMARY

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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