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Resort Operations Manager Jobs in Virginia (NOW HIRING)

... Our Resort! Are you highly organized, detail-oriented, and passionate about keeping operations ... Manage calls, emails, schedules, meetings, and correspondence * Maintain organized records, filing ...

... Our Resort! Are you highly organized, detail-oriented, and passionate about keeping operations ... Manage calls, emails, schedules, meetings, and correspondence * Maintain organized records, filing ...

Showing results 21-40

Resort Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do resort operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for resort operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Virginia? For Resort Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Virginia look for? The top searched job categories for Resort Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Resort Operations Manager jobs? Cities in Virginia with the most Resort Operations Manager job openings:
Infographic showing various Resort Operations Manager job openings in Virginia as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.
SC Operations Supervisor

SC Operations Supervisor

Boar's Head Resort

Charlottesville, VA • On-site

$19/hr

Full-time

Posted 17 days ago


Job description

Job Type
Full-time
Description
This working supervisory role ensures that the Front Desk, tennis courts and grounds at The Sports Club are operating according to Forbes Travel Guide, AAA 4 Diamond Service, Forbes Four Star, LVX, and Boar's Head CORE standards by providing exemplary customer experience. Supervises Operations Coordinators (Front Desk) to ensure efficient and smooth operations, producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests and members by providing accurate and timely information and services.
Requirements
• Conduct daily inspection of Front Desk areas, lobby space, courts, surrounding grounds, etc. to ensure their cleanliness and orderly conditions. Report deficiencies from walk-through or when reported by Members, Guests, or team members to Engineering and IT via operating platform.
• Oversee the lost and found, locker rentals, departmental registrations and other member services, utilizing various software platforms to complete tasks.
• Assist with Court Maintenance, Fitness & Aquatics seasonal cleaning and operations as needed.
• Demonstrate a hands-on approach, strong leadership skills and the ability to successfully train, guide and mentor team members, overseeing Ops Coordinator team.
• Maintain any materials required in and around the Front Desk area with oversight from Operations Manager and/or Associate Operations Manager (i.e. sign-in sheets, brochures, etc.)
• Assist with creating schedule for the Front Desk/Member Service Agents team, identifying/ providing Front Desk coverage in the event of absence.
• Ensure all Club opening and closing procedures are executed appropriately.
• Cross-train in Front Desk, Housekeeping and Court Maintenance operations.
• Monitor member/guest activity, participate in merchandising, and manage inventory in the Pro Shop, offering assistance to members and guests when requested.
• Respond to member billing inquiries in a timely fashion
• Manage Resort Guest billing and usage in addition to Member Guest usage on a regular basis
• Serve as Manager-on-duty as scheduled.
• Assist with large-scale events, including tournaments and UVA matches, special events and Turkey Trot, occasionally on holidays
• Maintain CPR Certification and implement emergency procedures when needed.
• Maintain knowledge of all Sports Club Programs.
• Complete monthly CC Expiring report and engage Ops Coordinators to update member payment methods.
• Assist the Associate Operations Manager with hiring and training new Front Desk team members.
• Hold Front Desk team members accountable for all associated Guest/Member-facing standards and operational procedures.
• Adhere to and ensure adherence by all team members to Forbes Four Star standards, LVX, Boar's Head CORE standards and Boar's Head policies (as defined in the team member handbook).
Salary Description
$19.00 Hourly