ZipRecruiter

Log In

1

Resort Operations Manager Jobs in Virginia (NOW HIRING)

Troon

Golf Operations Manager

Lansdowne, VA · On-site

$18/hr

... Golf Operations Manager. Qualified candidates will thrive in a hospitality environment and be ... C., our golf resort and private club offer a world-class player experience. The Golf Club at ...

Troon Golf

Golf Operations Manager

Lansdowne, VA · On-site

$18 - $20/hr

... Golf Operations Manager. Qualified candidates will thrive in a hospitality environment and be ... C., our golf resort and private club offer a world-class player experience. The Golf Club at ...

Vacatia

Dispatch

Williamsburg, VA

$16/hr

Dispatcher | Help Keep Our Resort Operations Running Smoothly! Are you highly organized, calm under ... Manage key distribution for staff and vendors * Prepare and deliver daily operational reports

Vacatia

Dispatch

Williamsburg, VA · On-site

$16/hr

Dispatcher | Help Keep Our Resort Operations Running Smoothly! Are you highly organized, calm under ... Manage key distribution for staff and vendors * Prepare and deliver daily operational reports

Vacatia

Dispatch

Williamsburg, VA · On-site

$16/hr

Dispatcher | Help Keep Our Resort Operations Running Smoothly! Are you highly organized, calm under ... Manage key distribution for staff and vendors * Prepare and deliver daily operational reports

Vacatia

PBX Operator

Williamsburg, VA · On-site

$16/hr

Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ... Support overall resort operations and complete additional duties as assigned What Were Looking For ...

Vacatia

PBX Operator

Williamsburg, VA

$16/hr

Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ... Support overall resort operations and complete additional duties as assigned What We're Looking For ...

Vacatia

PBX Operator

Williamsburg, VA · On-site

$16/hr

Set up and manage guest wake-up calls * Monitor emergency calls and notify appropriate teams ... Support overall resort operations and complete additional duties as assigned What We're Looking For ...

Vacatia

Front Desk Associate

Virginia Beach, VA

$15/hr

Manage room assignments, reservations, and billing with accuracy * Process payments and handle cash ... Opportunities to grow within hospitality and resort operations * Be part of creating memorable ...

next page

Showing results 1-20

All JobsResort Operations JobsResort Operations Manager JobsResort Operations Manager Jobs in Virginia

Resort Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do resort operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for resort operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and staff. Salaries for general managers can exceed six figures, especially in luxury or large-scale properties, and often require extensive experience, leadership skills, and industry knowledge.

Who is higher, GM or operations manager?

In resort operations, the General Manager (GM) is typically higher than the Operations Manager. The GM oversees the entire property, including multiple departments, and reports to ownership or corporate leadership, while the Operations Manager focuses on daily operations within specific departments. The Operations Manager usually reports to the GM or a senior executive.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A resort operations manager oversees daily activities and staff to ensure smooth resort functioning, including guest services, maintenance, and safety protocols. They coordinate departments, manage budgets, and implement policies to enhance guest satisfaction and operational efficiency.

How much money does a resort manager make?

A resort operations manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the resort, as well as experience and certifications. Salaries can vary widely based on the complexity of operations and the level of responsibility involved.
What are popular job titles related to Resort Operations Manager jobs in Virginia? For Resort Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Virginia look for? The top searched job categories for Resort Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Resort Operations Manager jobs? Cities in Virginia with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
General Manager

General Manager

Holiday Inn Club Vacations

Williamsburg, VA • On-site

Full-time

Posted 10 days ago

Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
This challenging position has overall responsibility for managing the daily operations of the resort to ensure superior guest and owner satisfaction, service and product quality, drive brand and value initiatives, resort performance, develop our team members and meet financial goals.
ESSENTIAL DUTIES AND TASKS
  • Build and influence an exceptional team who are engaged in creating an exciting future for our brand through targeted selection - hire, train, involve and recognize. Lead a diverse and engaged workforce promoting a positive work environment. Meet or exceed employee engagement targets. Mentor, motivate, recognize, coach and counsel direct reports and team members. Promote thoughtful leadership empowerment and development with a focus on succession planning. Administer necessary coaching forms, corrective actions, action/process improvement plans, mid and annual performance reviews.
  • Drive memorable vacation experiences focusing on the guest journey elements that matter most in a style of services our guests and owners expect. Ensure highest levels of guest satisfaction through engagement with guests and owners, set positive guest interaction examples for staff; assessment of guest service surveys and trends; and follow through on all guest issues and opportunities. Meet or exceed brand and department performance standards, goals and expectations. In locations where F&B, retail and/or activities exist he/she must ensure brand compliance, hours of operation and activity schedule meet the business standards and guest needs.
  • Manage risk promoting a culture of safety and demonstrating a commitment to employee and guest through company and property safety programs and initiatives.
  • Participate in Green Engage and other sustainable programs to reduce our footprint and impact on the environment.
  • Manage HOA, Retail and/or Developer operating and reserve financials to meet or exceed goals and expectations. Partner with finance to create realistic budgets while managing HOA increases. Monitor and effectively manage controllable to include payroll, inventory and product. Monitor and refine controls and compliance plans. Ensure successful execution of AUM and Reserve plans. Influence, build and maintain positive and professional internal and external business relationships.

SUPERVISORY RESPONSIBILITIES
  • This individual provides a level of direct supervision to the resort leaders which may include an Assistant General Manager, Manager of Resort Operations, Guest Services, Maintenance, Housekeeping and F&B/Retail. Positions are location and size specific.

EDUCATION and/or EXPERIENCE
  • 4-Year College Degree preferred.
  • High School Diploma, GED equivalent required.
  • Minimum of four-six years of experience in Resort Operations, the hotel/motel/timeshare/resort or related industry with three-five years in a leadership role.
  • Effectively write and speak English.

CERTIFICATES, LICENSES, REGISTRATIONS
  • Community Association Manager - required within the first year of employment where applicable.
  • CPR preferred. Should obtain with the first 90 days of employment.
  • Hotel/motel/resort/management certifications a plus.
  • Serve-Safe or TIPS preferred where alcohol is served or sold.

QUALIFICATIONS
  • Must be able to demonstrate leadership, thoughtful decision making, effective communication, accountability, interpersonal skills and an ability to influence, build and maintain positive professional internal and external business and HOA relationships.
  • Must have a strong comprehension of operation and retail (where applicable) budget and reserve development, compliance, inventory purchasing control, negotiation and management of service contracts, renovation schedules, annual unit maintenance and service from all required outside contractors.
  • Must have a strong focus on leading others, growing and developing a high performance team and inspiring a culture of excellence while successfully influencing and partnering with company leaders outside of the resort operations group (Sales, Marketing, Inventory and Rental Management, Brand Delivery, Finance, IT, HR, Brand Services, Purchasing, etc.).
  • Must ensure full and complete understanding and compliance of our Brand Standards.
  • Must be at least 21 years of age with a valid driver's license, and minimum of 4 years of driving experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply