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Resort Operations Manager Jobs in Utah (NOW HIRING)

... Brighton Resort. This role oversees daily operations at the top of Big Cottonwood Canyon, coordinates staff deployment, manages real-time lot capacity, and steps in to handle escalated guest ...

Opportunities to advance in housekeeping, resort operations, and leadership. Responsibilities ... Strong attention to detail and time management skills. * Ability to work independently and as part ...

Opportunities to advance in housekeeping, resort operations, and leadership. Responsibilities ... Strong attention to detail and time management skills. * Ability to work independently and as part ...

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Resort Operations Manager information

See Utah salary details

$28.2K

$57.8K

$107.9K

How much do resort operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for resort operations manager in Utah is $57,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Utah?

For Resort Operations Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Resort Operations Manager jobs?

Cities in Utah with the most Resort Operations Manager job openings:

Infographic showing various Resort Operations Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,769 per year, or $27.8 per hour.

Parking Supervisor

Boyne Resorts

Brighton, UT • On-site

Full-time

Posted 16 days ago


Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

9th of 108 rated hotels


Job description

Overview

The Parking Supervisor provides on-the-ground leadership to the parking lot crew, ensuring a safe, organized, and welcoming arrival experience at Brighton Resort. This role oversees daily operations at the top of Big Cottonwood Canyon, coordinates staff deployment, manages real-time lot capacity, and steps in to handle escalated guest situations.

Perks: 

  • FREE All-Access Brighton Ski Pass 
  • FREE UTA bus access 
  • Discounted Brighton lift tickets for friends and family 
  • Access to discounted lift tickets at multiple ski areas 
  • Employee discounts at all Brighton outlets and all Boyne Resorts 
  • Discounted membership at Momentum Indoor Climbing Gym 
  • Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites 

Responsibilities
  • Team Leadership: Supervise, schedule, and motivate a team of parking attendants and ambassadors, ensuring proper positioning and execution of traffic control duties.
  • Capacity Management: Monitor real-time lot fullness and communicate data via two-way radios to mountain dispatch, the transit team, and highway updates. When the resort has reached maximum capacity, take decisive action to safely turn away incoming vehicles and manage traffic redirection at the canyon entry points.
  • Escalated Problem Solving: Serve as the primary point of contact for complex guest inquiries, complaints, or parking disputes with a professional, solution-oriented approach.
  • Incident Reporting: Document vehicle damage, staff injuries, or safety incidents accurately according to Boyne Resorts protocols.
  • Safety & Compliance: Ensure the crew properly utilizes high visibility uniforms and maintains clear transit lanes for the UTA Ski Bus and emergency vehicles.
  • Operational Readiness: Coordinate early morning lot setup, including barrier placement, snow removal monitoring, resort delivery access, ski bus parking and equipment checks before peak guest arrival.

Qualifications
  • Leadership Experience: At least 1–2 seasons of supervisory experience in ski resort operations, event parking, or high-volume outdoor hospitality preferred.
  • Communication Skills: Excellent verbal communication and radio etiquette under pressure.
  • Weather Tolerance: High endurance for working on your feet outdoors in severe alpine winter weather (snowstorms, high winds, sub-zero conditions).
  • Physical Stamina: Ability to lift push/pull and carry up to 50 pounds.
  • Schedule: Open availability to work early mornings (starting as early as 5:30 AM), weekends, and holiday periods throughout the ski season.
  • Passion for the outdoors
  • At least 18 years old
  • Reliable transportation to and from the resort in all weather conditions.
  • High School diploma or equivelent (College degree preffered)
Qualifications:
  • Leadership Experience: At least 1–2 seasons of supervisory experience in ski resort operations, event parking, or high-volume outdoor hospitality preferred.
  • Communication Skills: Excellent verbal communication and radio etiquette under pressure.
  • Weather Tolerance: High endurance for working on your feet outdoors in severe alpine winter weather (snowstorms, high winds, sub-zero conditions).
  • Physical Stamina: Ability to lift push/pull and carry up to 50 pounds.
  • Schedule: Open availability to work early mornings (starting as early as 5:30 AM), weekends, and holiday periods throughout the ski season.
  • Passion for the outdoors
  • At least 18 years old
  • Reliable transportation to and from the resort in all weather conditions.
  • High School diploma or equivelent (College degree preffered)
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What Boyne Resorts employees say

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947