1

Resort Operations Manager Jobs in Utah (NOW HIRING)

Position Summary The RV Resort Manager oversees all aspects of resort operations, including planning, organizing, and leading the team while delivering an exceptional hospitality experience for ...

Position Summary The RV Resort Manager oversees all aspects of resort operations, including planning, organizing, and leading the team while delivering an exceptional hospitality experience for ...

Patrol Manager

West Jordan, UT

$106K - $108K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Sandy, UT

$108K - $110K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Taylorsville, UT

$107K - $109K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Kamas, UT

$113K - $116K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Solitude, UT

$114K - $116K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Murray, UT

$107K - $109K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

West Valley, UT

$109K - $111K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

South Salt Lake, UT

$104K - $107K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Patrol Manager

Provo, UT

$107K - $110K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

next page

Showing results 1-20

Resort Operations Manager information

See Utah salary details

$28.2K

$57.8K

$107.9K

How much do resort operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for resort operations manager in Utah is $57,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Utah?

For Resort Operations Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Resort Operations Manager jobs?

Cities in Utah with the most Resort Operations Manager job openings:

Infographic showing various Resort Operations Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,769 per year, or $27.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Job Type
Full-time
Description
About Roberts Resorts & Communities
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary
The RV Resort Manager oversees all aspects of resort operations, including planning, organizing, and leading the team while delivering an exceptional hospitality experience for guests. This role is highly community-focused, requiring someone who can build strong relationships with local businesses, embrace the culture of a close-knit community, and create memorable outdoor experiences through partnerships and unique resort events.
The Manager leads a seasonal team of 4-5 employees and serves as the sole on-site operator during the winter months, while coordinating across departments to ensure the highest level of service for guests and residents.
You'll be joining a highly rated resort in a beautiful, peaceful setting with easy access to downtown Moab and the surrounding national parks.
Want to lead a resort with raving fans and a location guests can't stop talking about? Don't take our word for it, here's what recent guests had to say:
  • "My new absolute favorite place to RV! Staff was friendly and so helpful. Facilities and grounds are impeccable!"
  • "We love this park. It's relaxing and the views are amazing."
  • "The location was safe, quiet, and beautiful. The access to two pools was great for cooling off with our kids."
  • "The campground is beautiful and well maintained. Both pools were enjoyable, as well as the dog parks. The location is perfect for access to the national parks and town."

Performance Objectives
  • Adhere to the Roberts Communities Core Values Platform and Policies and Procedures Manual
  • Ensure Community is well maintained and meets Roberts Community curb appeal standards by inspecting the property on a regular basis
  • Manage and oversee the operations, maintenance, administration, and improvements of the community
  • Prepare and manage the operating budget to control expenses and meet financial objectives; Prepare financial variance reports as needed
  • Supervise the collection of site rents monthly. Ensure prompt deposit and accurate record keeping of these funds.
  • Demonstrate excellent customer service skills and a positive attitude; develop great rapport with current residents to encourage referrals
  • Develop, implement and monitor marketing strategy to maximize resident retention and generate a sustaining flow of qualified prospects
  • Regularly conduct marketing surveys to be aware of competitors' activities in the surrounding marketplace and make recommendations based on survey analysis
  • Develop and implement positive resident relations program for the community
  • Achieve and maintain designated occupancy goals and objectives
  • Recruit, train and develop qualified talent to achieve project goals
  • Complete and submit, timely and accurately, all records, reports and documents required by the company and federal or state agencies
  • Ensure compliance with all HUD and Fair Housing regulations
  • Additional or modified duties as assigned within the Company's discretion

Requirements
Key Competencies
  1. Property management expertise: Proficient in conducting quarterly inspections of properties, achieving consistently high scores between 95% to 100%, ensuring adherence to safety, cleanliness, and maintenance standards.
  2. Financial acumen: Demonstrated ability to achieve targeted Net Operating Income (NOI) percentage and expense ratio on a quarterly basis, utilizing strategic financial planning and cost management techniques to optimize profitability while maintaining operational efficiency.
  3. Exceptional customer service skills: Dedication to delivering outstanding customer service, reflected in a quarterly customer service rating of %, by promptly addressing resident inquiries, concerns, and requests with professionalism and empathy.
  4. Event planning and execution: Capable of fully planning and executing three resident relation events and activities per year, creating engaging and memorable experiences that foster community cohesion and resident satisfaction.
  5. Proactive delinquency management: Implementing effective strategies to keep monthly lot delinquency at less than 5%, including timely communication, proactive follow-up, and appropriate enforcement measures to ensure timely rent payments and minimize financial risk.
  6. Analytical proficiency: Ability to analyze property performance metrics, financial reports, and customer feedback to identify areas for improvement and implement data-driven strategies to enhance operational efficiency and resident satisfaction.
  7. Team leadership and collaboration: Skilled in leading and motivating cross-functional teams, fostering a collaborative and supportive work environment where team members are empowered to achieve collective goals and deliver exceptional results.
  8. Conflict resolution and negotiation: Strong interpersonal skills to effectively resolve conflicts and negotiate with residents, vendors, and other stakeholders, maintaining positive relationships and minimizing disruptions to property operations.
  9. Strategic planning and goal-setting: Long-term vision and strategic planning capabilities to set clear objectives, develop actionable plans, and implement initiatives aligned with organizational goals to drive property performance and resident satisfaction.
  10. Adaptability and resilience: Ability to thrive in a dynamic and fast-paced environment, adapting to changing priorities and challenges while maintaining composure, resilience, and a solutions-oriented mindset.

Education & Experience
  • High School Diploma or GED
  • Minimum 1 year of proven property management experience
  • Fully understanding property management and its financial aspects
  • Knowledge of basic accounting principles
  • In depth knowledge of all rules and regulations surrounding property management
  • Competency in MS Office and relevant databases and software; experience using Campground Manager/Master & Rent Manager
  • Customer focus and bottom-line orientation
  • Customer service and interpersonal skills needed to meet with prospective and current tenants
  • Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
  • Ability to thrive in a fast-paced environment
  • Problem-solving to find effective solutions for a variety of potential issues
  • Flexibility to respond to community needs during non-business hours
  • Valid Driver's License

Compensation
  • $60,000 starting base salary
  • Up to 30% annual performance bonus

Physical Requirements
  • Constantly sit, talk, or hear; Frequently use hands.
  • Manual dexterity for handling paperwork and using office equipment.
  • Clear vision and hearing for reviewing documents and communicating effectively.
  • Capability to lift up to 20 pounds.

Benefits and Perks
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
  • Medical, Dental, and Vision coverage for you and your dependents
  • Employer-paid life insurance for peace of mind
  • A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
  • 80 hours of PTO plus 11 paid holidays to recharge and refresh
  • 401(k) with a 3% company match to invest in your future
  • The chance to be part of an inclusive, supportive community where your contributions matter
  • Complimentary stay at one of our resorts - enjoy the lifestyle you help create!

Commitment to Diversity
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.