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Resort Manager Jobs in Massachusetts (NOW HIRING)

Vacatia

Assistant General Manager

Hancock, MA · On-site

Help Shape the Future of a Resort with a Fresh Perspective Vacation Village at Berkshires is excited to introduce a newly created Assistant General Manager position designed to strengthen our ...

Vacatia

Assistant General Manager

Hancock, MA · On-site

Help Shape the Future of a Resort with a Fresh Perspective Vacation Village at Berkshires is excited to introduce a newly created Assistant General Manager position designed to strengthen our ...

Vacatia

Assistant General Manager

Hancock, MA · On-site

Help Shape the Future of a Resort with a Fresh Perspective Vacation Village at Berkshires is excited to introduce a newly created Assistant General Manager position designed to strengthen our ...

Crescent Services

Assistant Front Desk Manager

Quincy, MA · On-site

$18.50 - $23.25/hr

Some college or better in Hospitality and Resort Management. Required Experience: 1 year: Marriott brand experience and familiarity with FSPMS required. 2 years: Prior hotel front desk experience ...

Red Jacket Beach Resort

Driver

South Yarmouth, MA · On-site

$18 - $18.50/hr

Experience in a resort, hospitality, or large-scale operation environment preferred. Strong reliability, time-management, and attention to safety. Comfortable operating vehicles and coordinating ...

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Resort Manager information

See Massachusetts salary details

$30.6K

$89.1K

$255K

How much do resort manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for resort manager in Massachusetts is $89,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What does a resort manager do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What does a resort manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What are the key skills and qualifications needed to thrive as a resort manager?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges resort managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

How much money does a resort manager make?

A resort manager's average annual salary typically ranges from $50,000 to $100,000, depending on the size and location of the resort, as well as experience and certifications. Higher salaries are common in luxury resorts or those in high-demand areas, and managers often oversee staff, budgets, and guest services.

What do you need to be a resort manager?

To become a resort manager, candidates typically need a combination of education, such as a bachelor's degree in hospitality, tourism, or business, and relevant work experience in hotel or resort operations. Strong leadership, customer service skills, and knowledge of management software are also important, along with the ability to oversee staff and ensure guest satisfaction.
More about Resort Manager jobs

What are the most commonly searched types of Resort jobs in Massachusetts?

The most popular types of Resort jobs in Massachusetts are:

What are popular job titles related to Resort Manager jobs in Massachusetts?

For Resort Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Resort Manager jobs in Massachusetts look for?

The top searched job categories for Resort Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Resort Manager jobs?

Cities in Massachusetts with the most Resort Manager job openings:

Resort Manager jobs near you
Infographic showing various Resort Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $89,062 per year, or $42.8 per hour.

Membership Specialist - New England (MA, ME)

Equity Lifestyle Properties

Rochester, MA • On-site

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Equity LifeStyle Properties rating

6.3

Company rating: 6.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

166th of 209 rated real estate companies

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Membership Specialist - New England (MA, ME) in Rochester, Massachusetts.

What you'll do:

The Membership Specialist role isa unique opportunity to promote and sell memberships in the thriving industry of camping.The Membership Specialistis responsible for meeting membership sales targets andacts as a"Goodwill Ambassador" to all potential customers to communicatethe benefits of membership. This role provides education and builds awareness of the various membership products andis also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your job will include:

  • Implement membership awareness at the campground through welcome calls/emails, camp-in's, educational workshops, events, marketing materials and other promotional methods.
  • Identify prospects for membership and move prospects through the sales cycle.
  • Understand and provide expert information on new membership products.
  • Run arrival reports to identify incoming guests for potential memberships.
  • Contact incoming guests to welcome to park and introduce self as membership specialist.
  • Work with park staff to handout membership materials at check-in.
  • Attend park events and Manager meetings.
  • Set appointments for membership presentation.
  • Give effective sales presentations to interested guests.
  • Curate Hot List of top prospects for follow up.
  • Obtain Member Referrals.
  • Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
  • Responsible for corporate reporting to his/her Area Coordinator.
  • Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
  • Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
  • Responsible for writing and managing membership contracts for new members.
  • Understand and knowledgeable of current membership promotions.
  • Be thorough and complete with contracts.
  • Adhereto contract policies.

Experience & skills you need:

  • Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
  • Collaborative and detail-oriented. Enjoys working withenergy and enthusiasm.
  • Professional behavior and appearance.
  • Excellent communicator on phone, via email, and in-person.
  • Thrives in results-oriented sales environment.
  • Self motivatedand strong multi-tasker.
  • This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

What Equity LifeStyle Properties employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Equity LifeStyle Properties

Sourced by ZipRecruiter

Equity LifeStyle Properties, based in Chicago, IL, US, is a leading real estate investment trust (REIT) in the industry. The company specializes in the ownership and operation of high-quality resort communities in the United States and British Columbia. Originated in 1992, it presents a diverse portfolio of over 400 properties, across 33 states and British Columbia. The prime focus of Equity LifeStyle Properties is to provide a fantastic living experience with exceptional amenities and customer service. Their mission is to combine a passion for resort living with a dedication to delivering value to their shareholders, customers, employees, and business partners.

Industry

Real estate

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1992

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