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Resort Manager Jobs in Boston, MA (NOW HIRING)

Crescent Services

Assistant Front Desk Manager

Quincy, MA · On-site

$18.50 - $23.25/hr

Some college or better in Hospitality and Resort Management. Experience: Required: 1 year: Marriott brand experience and familiarity with FSPMS required. 2 years: Prior hotel front desk experience ...

NVA

Assistant General Manager

Newton, MA · On-site

$48K - $55K/yr

About the Role As an Assistant General Manager , you are a key leader on the Resort Leadership Team. You and the General Manager operate as true partners with a shared, documented plan for how the ...

The Capital Burger

Restaurant Manager

Boston, MA

$62K - $73K/yr

A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest ...

Capital Grille

Restaurant Manager

Boston, MA · On-site

$62K - $73K/yr

A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest ...

The Capital Burger

Restaurant Manager

Boston, MA · On-site

$62K - $73K/yr

A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest ...

The Capital Grille

Restaurant Manager

Boston, MA · On-site

$62K - $73K/yr

A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest ...

BENCHMARK

Director of Finance

Boston, MA · On-site

$92 - $100/hr

The Shores Resort & Spatime type: Full timeposted on: Posted 4 Days Agojob requisition id: R0065395Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than ...

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All JobsResort JobsResort Manager JobsResort Manager Jobs in Boston, MA

Resort Manager information

See Boston, MA salary details

$30.4K

$88.6K

$253.7K

How much do resort manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for resort manager in Boston, MA is $88,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $97,200.00 per year, depending on experience, location, and employer.

What does a resort manager do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What does a resort manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What are the key skills and qualifications needed to thrive as a resort manager?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges resort managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

How much money does a resort manager make?

A resort manager's average annual salary typically ranges from $50,000 to $100,000, depending on the size and location of the resort, as well as experience and certifications. Higher salaries are common in luxury resorts or those in high-demand areas, and managers often oversee staff, budgets, and guest services.

What do you need to be a resort manager?

To become a resort manager, candidates typically need a combination of education, such as a bachelor's degree in hospitality, tourism, or business, and relevant work experience in hotel or resort operations. Strong leadership, customer service skills, and knowledge of management software are also important, along with the ability to oversee staff and ensure guest satisfaction.
More about Resort Manager jobs

What are the most commonly searched types of Resort jobs in Boston, MA?

The most popular types of Resort jobs in Boston, MA are:

What are popular job titles related to Resort Manager jobs in Boston, MA?

For Resort Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Resort Manager jobs in Boston, MA look for?

The top searched job categories for Resort Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Resort Manager jobs?

Cities near Boston, MA with the most Resort Manager job openings:

Resort Manager jobs near you
Infographic showing various Resort Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $88,595 per year, or $42.6 per hour.

Assistant Front Desk Manager

Crescent Hotels & Resorts

Quincy, MA • On-site

$18.50 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Description

We are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you.

We offer excellent benefits including medical/dental/vision, company-paid life insurance, short/long-term disability insurance, matching 401k, free meals, hotel discounts, and more!

What you will be doing: As Assistant Front Desk Manager, you'll partner with the Front Office Manager to oversee the daily operation of the Front Desk, ensuring every guest receives genuine, attentive, and seamless service from arrival through departure.

What you should bring to the table: You should enjoy meeting and talking to new people and enjoy the art of hosting so you can help our guests feel welcomed and special. A comfort level with multi-tasking, using a computer, and fielding questions and/or complaints is important. You should have the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. You should also have effective communication skills and be able to ommunicate verbally and in writing and prepare complex reports of room availability and revenues generated.

Hotels are 24/7 operations. We schedule based on business demands. Nights and weekends will be a normal part of your schedule.

Qualifications
Behaviors Functional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Enthusiastic - Shows intense and eager enjoyment and interest
Motivations Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Self-Starter - Inspired to perform without outside help
Goal Completion - Inspired to perform well by the completion of tasks
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Education Some college of Hospitality and Resort Management (preferred)
High School (required)
Experience 1 years: Marriott brand experience and familiarity with FSPMS required. (required)
2 years: Prior hotel front desk experience required. Supervisory experience preferred. (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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