Project Manager
Atlanta, GA · On-site
Project Manager needs 5 - 7 years experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have ...
Atlanta, GA · On-site
Project Manager needs 5 - 7 years experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have ...
Atlanta, GA · On-site
Project Manager needs 5 - 7 years experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have ...
Triage production issues and actively engage in Production Support channels * Assist with testing, troubleshooting, and ticket resolution * Manage downtime communications and escalation, including ...
Triage production issues and actively engage in Production Support channels * Assist with testing, troubleshooting, and ticket resolution * Manage downtime communications and escalation, including ...
Atlanta, GA · On-site
$122/hr
Ensure timely and accurate claim evaluation, reserving, and resolution to effectively manage indemnity, expense, and litigation costs. * Conduct regular file reviews and operational audits to assess ...
Atlanta, GA · On-site
$122/hr
Ensure timely and accurate claim evaluation, reserving, and resolution to effectively manage indemnity, expense, and litigation costs. * Conduct regular file reviews and operational audits to assess ...
Atlanta, GA · On-site
$122/hr
Ensure timely and accurate claim evaluation, reserving, and resolution to effectively manage indemnity, expense, and litigation costs. * Conduct regular file reviews and operational audits to assess ...
Atlanta, GA · On-site
$122/hr
Ensure timely and accurate claim evaluation, reserving, and resolution to effectively manage indemnity, expense, and litigation costs. * Conduct regular file reviews and operational audits to assess ...
Atlanta, GA · On-site
The Manager, Data Integrity is responsible for overseeing the integrity, accuracy, and completeness ... issue resolution, and operational excellence. The role is responsible for analyzing trends ...
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Atlanta, GA · On-site
The Manager, Data Integrity is responsible for overseeing the integrity, accuracy, and completeness ... issue resolution, and operational excellence. The role is responsible for analyzing trends ...
Conyers, GA · On-site
$18.50 - $19/hr
Initiate vendor claims for shortages, overages, and invalid purchase orders; follow up with appropriate parties until resolution. * Manage and respond to ATL warehouse email requests, including but ...
New
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Conyers, GA · On-site
$18.50 - $19/hr
Initiate vendor claims for shortages, overages, and invalid purchase orders; follow up with appropriate parties until resolution. * Manage and respond to ATL warehouse email requests, including but ...
New
Atlanta, GA · On-site
Serve as an escalation point for the business in resolving vendor contractual issues. issue resolution. * Manage contracts and collaborate effectively with Corporate Compliance, Legal, Audit and Risk ...
Atlanta, GA · On-site
Serve as an escalation point for the business in resolving vendor contractual issues. issue resolution. * Manage contracts and collaborate effectively with Corporate Compliance, Legal, Audit and Risk ...
Atlanta, GA · On-site
$65K - $75K/yr
Serve as primary point of contact for benefits-related inquiries and issue resolution. * Manage employee leave programs (FMLA, state leaves, disability, and LOA tracking), ensuring compliance with ...
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Atlanta, GA · On-site
$65K - $75K/yr
Serve as primary point of contact for benefits-related inquiries and issue resolution. * Manage employee leave programs (FMLA, state leaves, disability, and LOA tracking), ensuring compliance with ...
Atlanta, GA · On-site
$65K - $75K/yr
Serve as primary point of contact for benefits-related inquiries and issue resolution. * Manage employee leave programs (FMLA, state leaves, disability, and LOA tracking), ensuring compliance with ...
Quick apply
Atlanta, GA · On-site
$65K - $75K/yr
Serve as primary point of contact for benefits-related inquiries and issue resolution. * Manage employee leave programs (FMLA, state leaves, disability, and LOA tracking), ensuring compliance with ...
Atlanta, GA · On-site
We are seeking an experienced Major Incident Manager to lead the resolution of critical IT incidents across enterprise systems, applications, and cloud platforms. The ideal candidate will have a ...
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Atlanta, GA · On-site
We are seeking an experienced Major Incident Manager to lead the resolution of critical IT incidents across enterprise systems, applications, and cloud platforms. The ideal candidate will have a ...
Negotiate settlements to maximize client recovery while balancing timely resolution. * Manage a team of case managers to ensure accurate file documentation and compliance with firm standards.
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Negotiate settlements to maximize client recovery while balancing timely resolution. * Manage a team of case managers to ensure accurate file documentation and compliance with firm standards.
Negotiate settlements to maximize client recovery while balancing timely resolution. * Manage a team of case managers to ensure accurate file documentation and compliance with firm standards.
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Negotiate settlements to maximize client recovery while balancing timely resolution. * Manage a team of case managers to ensure accurate file documentation and compliance with firm standards.
The Senior Manager of Incident Management is accountable for the end-to-end Incident Management ... Drive accountability for timely resolution and restoration, minimizing customer, store, and ...
The Senior Manager of Incident Management is accountable for the end-to-end Incident Management ... Drive accountability for timely resolution and restoration, minimizing customer, store, and ...
Hampton, GA · On-site
Highlight potential labor relations issues to senior management and assist is resolution. * Plans, coordinates, and directly handles employee relations activities. * Act as internal consultant for ...
Hampton, GA · On-site
Highlight potential labor relations issues to senior management and assist is resolution. * Plans, coordinates, and directly handles employee relations activities. * Act as internal consultant for ...
Own outcomes for inbound technical issue resolution, serving as the first line of defense for ... Directly manage Technical Specialists with full authority for hiring, performance management ...
Own outcomes for inbound technical issue resolution, serving as the first line of defense for ... Directly manage Technical Specialists with full authority for hiring, performance management ...
Hampton, GA · On-site
Highlight potential labor relations issues to senior management and assist is resolution. * Plans, coordinates, and directly handles employee relations activities. * Act as internal consultant for ...
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Hampton, GA · On-site
Highlight potential labor relations issues to senior management and assist is resolution. * Plans, coordinates, and directly handles employee relations activities. * Act as internal consultant for ...
Atlanta, GA · On-site
$83K/yr
Manage escalations and ensure prompt resolution of high-priority or sensitive cases * Maintain compliance with airline policies, aviation regulations, and data privacy requirements Safety, Security ...
Atlanta, GA · On-site
$83K/yr
Manage escalations and ensure prompt resolution of high-priority or sensitive cases * Maintain compliance with airline policies, aviation regulations, and data privacy requirements Safety, Security ...
Atlanta, GA · On-site
$83K/yr
Manage escalations and ensure prompt resolution of high-priority or sensitive cases * Maintain compliance with airline policies, aviation regulations, and data privacy requirements Safety, Security ...
Atlanta, GA · On-site
$83K/yr
Manage escalations and ensure prompt resolution of high-priority or sensitive cases * Maintain compliance with airline policies, aviation regulations, and data privacy requirements Safety, Security ...
Atlanta, GA · Remote
$65K - $85K/yr
The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Strong follow up skills leading to timely and effective completion of duties and resolution of ...
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Atlanta, GA · Remote
$65K - $85K/yr
The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Strong follow up skills leading to timely and effective completion of duties and resolution of ...
You will provide project management support for VA design and construction activities, overseeing project schedules, budgets, stakeholder coordination, risk management, issue resolution, and project ...
You will provide project management support for VA design and construction activities, overseeing project schedules, budgets, stakeholder coordination, risk management, issue resolution, and project ...
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

Project Manager needs 5 - 7 years experience in a project management role with demonstrated skills in relationship building, negotiation, conflict resolution, and project management of projects have medium to high degree of complexity required
Project Manager requires:
Project Manager duties:
Manages scope for 2 - 3 assigned projects including the execution of successful change management processes. Performs all or part of project coordination services as determined by project staffing and project size. Documents and completes all project management deliverables required by the project. Conforms to and advocates project management standards processes and procedures in accordance with the project life cycle methodology on assigned projects.Facilitates the procurement of needed Hardware, Software and Human resources for the project. Manages project cost as determined by project charter and/or development methodology. Works with project owners, stakeholders and QA personnel to manage project quality. Facilitates project communications at all levels for all project logistics. Coordinates, manages and facilitates the staffing of resources for the project including contracted resources. Tracks, reports and resolves issues, proactively evaluates project activities, builds contingency plans, executes corrective actions when necessary and implements risk response plans to manage risk. Supports the growth, development and goals of the ISPO through various leadership and continuous improvement initiatives. Work with assigned program or project manager as needed to complete project deliverables.
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
2009