Resolution Manager Jobs in Portland, OR (NOW HIRING)

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The Global Output Manager is responsible for improving operational resilience, execution predictability, and cross-functional alignment across a complex global environment. Working across planning, operations, supply chain, manufacturing, and partner functions, this role provides visibility to operational risks and constraints, supports timely decision-making, coordinates issue response, and drives disciplined follow-through on critical actions. The Global Output Manager also helps identify recurring barriers and improve operating mechanisms that strengthen execution consistency over time.

• Coordinate cross-functional responses to disruptions that may affect delivery performance, execution continuity, or business priorities.
• Provide timely visibility to emerging issues through structured monitoring, clear communication, and status reporting.
• Support active issue management by aligning stakeholders, driving action plans, and facilitating escalation when needed.
• Monitor performance trends and operational signals to identify risks early, anticipate future challenges, and enable timely intervention.
• Ensure clear ownership, accountability, timelines, and follow-through for issue resolution activities.
• Partner with planning, operations, supply chain, manufacturing, and other teams to support recovery and maintain execution continuity.
• Communicate operational status, key risks, mitigation plans, and decision needs to stakeholders and leadership.
• Identify recurring issues, process gaps, and systemic barriers, and recommend improvements that strengthen resilience, consistency, and decision quality.
• Promote a culture of transparency, accountability, and continuous improvement across a global, matrixed organization.

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or a related field.
• 8+ years of experience in operations, supply chain, planning, manufacturing, business operations, program management, or related environments.
• 3+ years of experience coordinating cross-functional work in a fast-paced operational setting.
• Demonstrated ability to manage complex issues, drive resolution, and influence outcomes without direct authority.
• Strong analytical and problem-solving skills, with experience identifying root causes and supporting corrective actions.
• Experience using operational metrics, dashboards, and reporting tools to monitor performance and support decision-making.
• Strong verbal and written communication skills, including the ability to communicate clearly with both working teams and leadership.
• Proven ability to manage multiple priorities, navigate ambiguity, and maintain progress under pressure.
• Proficiency with Microsoft Excel, PowerPoint, and common business or operational tracking tools.

• 10+ years of experience in manufacturing, supply chain, high-tech, or other complex operational environments.
• Experience supporting issue resolution, escalation management, or recovery planning in a cross-functional organization.
• Knowledge of end-to-end operational processes, including planning, production, material readiness, fulfillment, or delivery execution.
• Familiarity with ERP/MRP systems and reporting or visualization tools.
• Experience with structured problem-solving methodologies such as 8D, A3, Lean, Six Sigma, or similar approaches.
• Demonstrated success improving processes, operating mechanisms, or cross-functional ways of working.
• Experience working in a global, matrixed environment across regions, functions, and stakeholders.
• Advanced degree such as an MBA or equivalent experience preferred.

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research (\"Lam\" or the \"Company\") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1‑2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.