1

Resolution Manager Jobs in Crestline, OH (NOW HIRING)

Climate Manager

Marion, OH · On-site

$55K - $60K/yr

Provide conflict resolution training and mediation for students and staff. * Develop school-wide ... Skill in managing fine motor tasks, such as helping students with writing, manipulating small ...

District Manager

Ashland, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The District Manager is responsible for increasing sales and profits through financial management ... Familiarity with positive conflict resolution. * Exceptional written and verbal communication ...

District Manager

Shelby, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The District Manager is responsible for increasing sales and profits through financial management ... Familiarity with positive conflict resolution. * Exceptional written and verbal communication ...

Kitchen Manager

Marion, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As the Kitchen Manager, you would be responsible for the back of the house and all of its functions ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...

District Manager

Shelby, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The District Manager is responsible for increasing sales and profits through financial management ... Familiarity with positive conflict resolution. * Exceptional written and verbal communication ...

District Manager

Ashland, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The District Manager is responsible for increasing sales and profits through financial management ... Familiarity with positive conflict resolution. * Exceptional written and verbal communication ...

Shift Manager

Marion, OH · On-site

$13 - $16.50/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Marion, OH · On-site

$13 - $16.50/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Shift Manager

Marion, OH

$13 - $16.50/hr

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

Problem analysis and resolution. * Experience in a Manufacturing Environment. * Inventory management. * Manufacturing Methods. * Computer Skills, including manufacturing system software. * Process ...

Problem analysis and resolution. * Experience in a Manufacturing Environment. * Inventory management. * Manufacturing Methods. * Computer Skills, including manufacturing system software. * Process ...

Problem analysis and resolution. * Experience in a Manufacturing Environment. * Inventory management. * Manufacturing Methods. * Computer Skills, including manufacturing system software. * Process ...

Shift Manager

Ashland, OH

$14 - $22/hr

  • Medical

  • Retirement

  • PTO

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

General Manager

Mansfield, OH

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

General Manager

Mansfield, OH

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Shift Manager

Ashland, OH · On-site

$14 - $22/hr

  • Medical

  • Retirement

  • PTO

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

General Manager

Mansfield, OH

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

General Manager

Willard, OH

$51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Shift Manager

Mansfield, OH · On-site

$14 - $22/hr

  • Medical

  • Retirement

  • PTO

Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in screening Team Member candidates. * Assist with Profit & Loss management by following cash control and ...

next page

Showing results 1-20

Resolution Manager information

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What cities near Crestline, OH are hiring for Resolution Manager jobs? Cities near Crestline, OH with the most Resolution Manager job openings:
Infographic showing various Resolution Manager job openings in Crestline, OH as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Manager - Natural Gas Pipeline Services

Kokosing

Fredericktown, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago


Kokosing rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

At Integrity Kokosing Pipeline Services LLC (IKPS), we are committed to setting the benchmark in the natural gas industry by delivering exceptional construction services with a focus on safety, quality, and integrity. Proudly Ohio-based but with a reach that extends across multiple states, IKPS offers a comprehensive range of services, including pipeline installation and maintenance, water resource management, integrity management, facility work, and fabrication. Since joining forces with Kokosing in 2012, we have combined our strengths to deliver unparalleled service and innovation. Join our dedicated team and be part of a company that contributes to the overall efficiency and effectiveness of the natural gas industry to drive the future of energy infrastructure.

Job Description:

Job Description:

Integrity Kokosing Pipeline Services is hiring an experienced Project Manager to lead multi-scale pipeline and facility projects for our client base. This role would manage both small- and large-scale projects across multiple States on client owned transmission pipeline assets, working under strict regulatory requirements.

Please note: This role will require regular/extensive travel within the project geographic region. For reference, OH is considered to be the central point of the territory, with jobs extending west into Indiana, south to northern Kentucky, and southeast to West Virginia. Some overnight travel is to be expected - company will pay for hotel accommodations.

*This position does require that you work onsite in office, and it offers the opportunity for you to choose which office you want to be based out of. Those options include Morgantown WV, Fredericktown OH or Westerville OH.*

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Schedule subcontractors, consultants, and vendors in critical path to ensure timely completion.
  • Perform quality control verification and responsibilities regarding the work being performed.
  • Ensure that subcontractor is fully executing and complying with his contracted scope of work.
  • Lead project teams from award through closeout, including construction installations, testing, and project handover.
  • Identify subcontractor non-compliance with safety, health, and environmental quality standards.
  • Identify challenges and shortfalls in the construction progress and communicate them to project team for resolution.
  • Manage budgets, schedules, and risk while ensuring full compliance with PHMSA, FERC, state PUC, and OSHA regulations.
  • Serve as the primary point of contact for our team members, clients, and subcontractors.
  • Drive safety performance and quality control on every phase of our work.
  • Oversee RFI's, change orders, and project documentation and execution.
  • Develop and maintain detailed project schedules using Primavera P6 or similar tools.
  • Coordinate with client project management teams, engineering, procurement, and construction teams to align resources and deliverables.
  • Conduct regular progress meetings with clients and stakeholders, providing clear status reports.
  • Identify and mitigate project risks, including regulatory, environmental, and community-related issues.
  • Ensure all project records, as-builts, and closeout documentation meet client and regulatory standards.
  • Mentor and develop junior project staff and field personnel.
  • Manage project financials including forecasting, cost-to-complete, and weekly-bi-monthly billings.
  • Build and maintain strong client relationships through initiative-taking communication and issue resolution.

EDUCATION/EXPERIENCE

  • Project management experience on regulated pipeline or heavy civil projects.
  • Strong working knowledge of pipeline construction methods, materials, and regulatory requirements.
  • Proven ability to deliver projects on time and under budget in a highly regulated environment.
  • Excellent communication and leadership skills.
  • Experience with Primavera P6, Viewpoint, Excel, and construction scheduling programs is a plus.

Integrity Kokosing offers a competitive compensation and benefits package including medical, dental, vision, company paid life, and disability insurance. We also provide competitive incentives to eligible team members, like paid time off and 401K plus match to reward our team members for staying committed to our customers and keeping safety a priority.

Integrity Kokosing is an equal employment opportunity employer and affirmation action federal/state contractor. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.


What Kokosing employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom