ZipRecruiter

Log In

1

Resolution Manager Jobs in Oklahoma (NOW HIRING)

Chart Industries

Quality Manager

Tulsa, OK · On-site

Champion corrective and preventive action programs, and support root cause analysis and resolution. * Manage Regulatory Interactions: Lead communication and documentation for regulatory approvals ...

Chart Industries

Quality Manager

Tulsa, OK

Champion corrective and preventive action programs, and support root cause analysis and resolution. * Manage Regulatory Interactions: Lead communication and documentation for regulatory approvals ...

Chart Industries

Quality Manager

Tulsa, OK · On-site

Champion corrective and preventive action programs, and support root cause analysis and resolution. * Manage Regulatory Interactions: Lead communication and documentation for regulatory approvals ...

Dobson Technologies

Support Technician I

Oklahoma City, OK · On-site

$30K - $38K/yr

Manage field service technicians through resolution of customer trouble ticket. * Identify problems and risk areas and be able to advise management of actions required to mitigate their impact.

Dobson Technologies

Support Technician I

Oklahoma City, OK · On-site

$30K - $38K/yr

Manage field service technicians through resolution of customer trouble ticket. * Identify problems and risk areas and be able to advise management of actions required to mitigate their impact.

Polston Management Company LLC

Case Manager I

Moore, OK · On-site

$40K - $45K/yr

Polston Tax Resolution & Accounting was founded in 2001 with the mission of helping people escape ... The Case Manager is primarily responsible for preparing a financial analysis for each case and ...

JLL

Workplace Experience Manager

Tulsa, OK · On-site

$78K - $98K/yr

Own shift seat strategy, sharing ratios and conflict resolution * Manage shift-balanced engagement calendar ensuring equal service across all shifts * Diagnose experience issues from data, design ...

Neshent Technologies

OK · On-site

Perform incident triage, root-cause analysis, data validation, and issue resolution. * Manage incidents, requests, and problems using ServiceNow, Jira, or similar tools. * Coordinate with business ...

Applied Materials

EHS Manager, Safety Engineer

Castle, OK · On-site

$70K - $95K/yr

Lead EHS support for the Samsung account, including field service, customer fab operations, project execution, and issue resolution. * Manage, coach, and develop Safety Engineers by setting clear ...

previous page

Showing results 41-60

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Oklahoma

Resolution Manager information

See Oklahoma salary details

$22K

$60.6K

$115.7K

How much do resolution manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for resolution manager in Oklahoma is $60,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,779.00 and $73,558.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What are the most commonly searched types of Resolution jobs in Oklahoma?

The most popular types of Resolution jobs in Oklahoma are:

What are popular job titles related to Resolution Manager jobs in Oklahoma?

For Resolution Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Oklahoma look for?

The top searched job categories for Resolution Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Resolution Manager jobs?

Cities in Oklahoma with the most Resolution Manager job openings:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,551 per year, or $29.1 per hour.

Quality Manager

Tulsa, OK • On-site

Chart Industries
Industrial Machinery Manufacturing • 10K+ employees
Learn more about Chart Industriesexternal

Full-time

Re-posted yesterday

Chart Industries rating

7.0

Company rating: 7.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

Job description

Ensuring Chart's Success...
Chart's core business is centered around the design and fabrication of cryogenic equipment. The diverse applications we service echo our commitment to sustainability - from providing full hydrogen solutions across the value chain, offering small and industrial scale carbon capture solutions to customers globally, creating water treatment systems responsible for treating 4.5 billion gallons of water per day in the U.S. and delivering clean water to over a billion people worldwide, providing equipment and solutions for mission critical space launches, decarbonizing the marine industry, and electrifying the mining space. Chart even contributes to the food and beverage industry by making some of your favorite carbonated beverages possible - If nitro coffee or nitro ice cream is your thing.
What Will You Do?
The Quality Manager is an full-time onsite position.
  • Lead Quality Initiatives: Oversee the Quality Management System (QMS) and ensure alignment with ISO standards and customer expectations.
  • Maintain Compliance: Develop, implement, and monitor quality and regulatory processes that meet or exceed ISO 9001, 14001, and 45001 standards.
  • Drive Continuous Improvement: Champion corrective and preventive action programs, and support root cause analysis and resolution.
  • Manage Regulatory Interactions: Lead communication and documentation for regulatory approvals (DOT, ASME, PED, AAR), including coordination with external agencies and customers.
  • Train and Empower Teams: Deliver training on quality, code compliance, and system best practices to team members across departments.
  • Support Product Excellence: Oversee code compliance and collaboration with design and production teams to maintain top-quality product output.
  • Lead and Inspire: Manage quality team personnel, supporting their development and fostering a culture of accountability and pride in quality.
  • Integrate Quality with Production: Align quality goals with production strategies to eliminate delays and enhance operational efficiency.

Your Physical Work Environment Will Require...
  • Frequent sitting, standing and walking.
  • Occasional stooping, bending and twisting.
  • Office work is performed in an industrial manufacturing environment with possible exposure to temperature extremes, overhead cranes, material with rough edges and odors associated with cutting and welding.

Your Experience Should Be...
  • Bachelor's degree in engineering, Quality, or a related technical field (ASQ, Six Sigma certifications or similar credentials a plus)
  • Strong understanding of industry codes and standards (ASME Section VIII/IX, DOT, AAR preferred)
  • Experience with ISO 9001, 14001, and 45001 management systems
  • Understands the manufacturing of pressure vessels within a robust industrial environment
  • Exceptional communication and leadership skills across all levels of the organization
  • Experience in cross-functional project teams and quality problem-solving methods (SPC, CAPA, FMEA, etc.)
  • Proactive mindset with the ability to plan, prioritize, and execute multiple tasks in a dynamic environment
  • Customer oriented and committed to quality excellence
  • At least 5 years experience leading quality teams.

Our Benefits Package...

What Chart Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply