ZipRecruiter

Log In

1

Resolution Manager Jobs in Maryland (NOW HIRING)

Patels Llc

Hotel Maintenance Manager

Laurel, MD · On-site

$20 - $22/hr

Communicate all problems and resolve them or make recommendations to upper management for resolution * Manage relationships with contractors and service providers * Maintain budgets, expenses and ...

ST Engineering

Labor Relations Manager

Baltimore, MD · On-site

Grievance & Dispute Resolution * Manage the full grievance process, including investigation, documentation, meetings, and resolution recommendations. * Represent the company in grievance hearings ...

STENA

Labor Relations Manager

Baltimore, MD · On-site

Grievance & Dispute Resolution * Manage the full grievance process, including investigation, documentation, meetings, and resolution recommendations. * Represent the company in grievance hearings ...

Nightwing Intelligence Solutions, LLC

$122 - $253/hr

Manage day‑to‑day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, and related hardware. * Configure and manage UNIX/Linux and Windows ...

previous pagenext page

Showing results 21-40

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Maryland

Resolution Manager information

See Maryland salary details

$24.4K

$67.3K

$128.6K

How much do resolution manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for resolution manager in Maryland is $67,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,866.00 and $81,733.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What are the most commonly searched types of Resolution jobs in Maryland?

The most popular types of Resolution jobs in Maryland are:

What are popular job titles related to Resolution Manager jobs in Maryland?

For Resolution Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Maryland look for?

The top searched job categories for Resolution Manager jobs in Maryland are:

What cities in Maryland are hiring for Resolution Manager jobs?

Cities in Maryland with the most Resolution Manager job openings:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,279 per year, or $32.3 per hour.

Software Engineer (II/III)

Clear Resolution Consulting

Fort George G Meade, MD

$108K - $148K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

  • Capabilities
    • Operational Support Services
    • Information Technology Services
    • Business Consulting Services
    • Administrative and General Management Services
  • Careers
  • Employee Portal
  • Contact Us
Careers
Pay & Benefits

Clear Resolution Consulting (Clear Resolution) is a family-friendly company that is committed to providing a first-class benefits package to its employees and eligible dependents. The following benefits are offered to eligible employees:

Retirement Savings Plan 401(k)

Medical Plan

Dental Plan

Vision Plan

Paid-Time Off (PTO)

Employee Referral Bonus Program

10 Paid Holidays

Basic Life Insurance and AD&D

Short Term Disability and Long Term Disability

Tuition and Training Assistance

My Account
Job Openings >> Software Engineer (II/III)
Software Engineer (II/III)
Summary
Title: Software Engineer (II/III) ID: 3423 Location: Fort Meade, Maryland
Description

Job Name: Software Engineer (II/III) 

Location: Fort Meade, MD

Remote Work: No

Required Clearance: Active TS/SCI with POLYGRAPH

Position Type: Immediately available

Qualifications
  • Active TS/SCI with polygraph required; last poly within past 7 years.
  • Level 2: BS + 14 years experience.
  • Level 3: BS + 20 years experience.
  • Solid experience with Python.
  • Proficiency in one or more modern programming languages such as Java, Python, C#, JavaScript.
  • Experience with version control systems (Git) and agile development methodologies.
  • Solid understanding of objectoriented design, data structures, and algorithms.
Responsibilities
  • Write clean, efficient, and welldocumented code using modern software engineering principles and best practices.
  • Participate in the full software development lifecycle, including requirements analysis, design, development, testing, and deployment.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Perform code reviews to ensure code quality and share knowledge with other team members.
  • Debug and resolve software defects and issues in a timely manner.
  • Work to continuously improve the development process, tools, and overall software reliability.
  • Lead the design and architecture of complex software systems, ensuring scalability, security, and performance.
  • Provide technical guidance and mentorship to junior engineers, fostering their professional growth.
  • Determine the root cause for complex software issues and develop practical, longterm solutions.
  • Drive and influence technical decisions, contributing to the overall strategic direction of the product and engineering team.
  • Evaluate and make recommendations on new technologies and best practices.
  • Will support the transition to cloud capability.

Clear Resolution Consulting (CRC), our employees are the heart and spirit of our company. We rely on their dedication to excellence and their knowledge of our client's requirements to help them meet their most complex challenges . Our employees' blend of technical skills, innovation and dedication drives our continued success, and we take our responsibility to them seriously. 

At CRC you'll find a fulfilling career and a great place to work - one that challenges you, fuels your need for creativity and innovation, and inspires teamwork and mutual respect. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law.
 

Why work at CRC 

CRC is a small business supporting customers across the Intelligence Community and DoD both as a Prime and subcontractor. We provide opportunities to work challenging assignments which have impact to National Security and support you as a member of the team; you're not just a number, we know your name, your career goals, and support you in your growth. We are proud awardees of the Gold Award 2023 for hiring and supporting veterans (U.S. Department of Labor) and are officially certified as a Virginia Values Veterans (V3) Company. 

While CRC is small there is still an opportunity for team members to grow within our structure. We foster an entrepreneurial spirit and provide opportunities for rewarding, challenging work to meet your goals. Tuition Assistance is available to support your educational and certification growth needs. 

Being a small company, our Program Management Office is agile and efficient, which has been validated by multiple industry awards over the past two years. ONCON ICON Top 50 Chief Operations Officer 2022 and 2023, Top 50 Operations Team 2023, Top 100 Talent Acquisition Team 2023. 

Apply Now
 
Refer to a Friend

2020 Clear Resolution Consulting LLC
Privacy Policy
Cigna MRFs
CRC Headquarters Clear Resolution Consulting, LLC
5523 Research Park Drive Suite 240
Baltimore, MD 21228
Contact Information Phone: 443-543-5260
Fax: 866-700-0994
Email: info@crctoday.com
  • Capabilities
    • Operational Support Services
    • Information Technology Services
    • Business Consulting Services
    • Administrative and General Management Services
  • Careers
  • Employee Portal
  • Contact Us

Apply