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Resolution Manager Jobs in Manitoba (NOW HIRING)

Property Manager Department: Condominium Employment Type: Permanent, Full-Time Application Deadline ... Facilitates conflict resolution with the Condominium Board. * Lives the values of trust ...

... resolution of technical problems, development/approval of in-house training, etc. * Ensure company ... Manage and continually improve the Design Quality Management System. * Establish, track and report ...

As the Assistant Manager, you will assist the Restaurant Manager in operating the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...

As the Assistant Manager, you will assist the Restaurant Manager in operating the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...

Coordinate the resolution of specific policy-related and procedural problems and inquiries. Ensure line management is educated on HR procedures and policies. Recommend operating policy and procedural ...

New

HomesteadCo-op ishiringa Gas Bar Assistant Manager to join our team. Theroleis based out ofour ... Effective conflict resolution skills that demonstrate successful outcomes * Excellent ...

The Sr. Manager partners with site leaders to support day-to-day HR decisions, processes, and ... resolution of specific policy-related and procedural problems and inquiries. • Ensure line ...

New

Manage a portfolio of elevator units through maintaining good working relationships with existing ... Serve as primary contact for timely resolution of customer needs surrounding inquiries * Develop ...

CA$130K - CA$198K/yr

Experience with analyzing and negotiating potential change orders, dispute resolution, and claims ... Ability to manage a project team including resident inspectors, CM administrative support, and ...

Provide updates on order status, timelines, and issue resolution * Respond to customer inquiries in a timely and professional manner Order Management & Coordination * Process and review customer ...

Showing results 41-60

Resolution Manager information

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Manitoba?

For Resolution Manager jobs in Manitoba, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Manitoba look for?

The top searched job categories for Resolution Manager jobs in Manitoba are:

What cities in Manitoba are hiring for Resolution Manager jobs?

Cities in Manitoba with the most Resolution Manager job openings:

Infographic showing various Resolution Manager job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Condominium Property Manager

MMI Group

Winnipeg, MB • On-site

Full-time

Posted 10 days ago


Job description

Position Title: Property Manager

Department: Condominium

Employment Type: Permanent, Full-Time

Application Deadline: August 31, 2026


PURPOSE

Building trust through excellence.


VISION

Relentlessly advancing commercial real estate to provide remarkable experiences.


CULTURE

Stewardship and empowerment; integrity and fair play; remarkable experiences; mutual respect and authenticity; relationship-driven success; internal recognition and role clarity; fun!


About the Company:

MMI Group is a full-service commercial real estate firm in Winnipeg, Manitoba, that provides solutions in brokerage, property management, and advisory services.


We are looking for a Property Manager to join our Condominium Property Management team. If you are a detail-oriented professional looking for a fun, hardworking, and collaborative team that supports learning and continuous improvement, we want to meet you!


Summary:


The Property Manager, Condominium, for MMI Group is a skilled, service-driven professional who excels in communication and is committed to delivering exceptional client care. This role is responsible for ensuring that properties are well-maintained and that both Condominium Boards and unit Owners feel supported, informed, and secure. In accordance with respective Management Agreements, the Property Manager provides guidance to the Board and handles all Owner inquiries, concerns, and service requests. They oversee the day-to-day operations of the condominium, including financial management, Board and Owner relations, building maintenance and repairs, security, janitorial services, landscaping, snow removal, etc.


The Property Manager, Condominium, reports directly to the Vice President, Property Management.


Required Skills and Abilities:

  • Post-secondary education at the College or University level is required.
  • Certified Property Manager (CPM) designation preferred.
  • Minimum of 2 years of experience in property management, including time spent in a Property Administrator role or higher.
  • Strong working knowledge of the Condominium Act is required.
  • Experience producing monthly and annual budgets and a track record of providing great day-to-day property management services.
  • Working knowledge of building systems such as HVAC, roofing systems, etc.
  • Must have a valid Driver’s License and access to a vehicle.
  • Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness, flexibility, and adaptability.
  • Computer Skills - Must demonstrate intermediate to advanced computer skills, particularly in Microsoft Outlook, Excel, Word, and related Office applications.
  • Communication Skills - Demonstrated ability to communicate clearly, professionally, and effectively, both verbally and in writing, with internal teams and external stakeholders. Experience interacting with media is considered an asset.
  • Relationship Skills - Ability to develop and sustain cooperative working relationships at all levels of the organization; be a mature and self-motivated team player with good conflict-resolution and people management skills; develop productive relationships with vendors.
  • Organizational Skills - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities; ability to project manage and delegate where applicable.
  • Decision-Making Skills - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.


Duties and Responsibilities:

  • Ensures an in-depth knowledge of each property within the assigned portfolio.
  • Conducts inspections of the property and common areas, as per the Management Agreement, ensuring compliance with the agreement and the proper upkeep of the property. 
  • Works collaboratively with the Condominium Board to create property management and preventative maintenance plans, including the replacement of major capital expense items such as HVAC systems, roof systems, and parking lot surfaces.
  • Keeps accurate records of space conditions, including roof, HVAC, and utilities.
  • Ensures 24-hour emergency coverage for the property at all times.
  • Approves, oversees, and administers contracts for the provision of property services, such as cleaning and maintenance, snow removal, landscaping, etc.
  • Corresponds with the Condominium Board regarding common area costs and any overdue accounts, property taxes, and building violations.
  • Prepares documentation as required for the sale of a unit, and manages fee collection and overdue accounts.
  • Provides support and assistance to team members as needed, particularly during periods of high workload.
  • Collaborates effectively with team members throughout the business from all levels.
  • Makes use of knowledge of standard office administrative practices and procedures.
  • Ensures that deliverables align with the strategic priorities of the business units supported.
  • Analyzes and distributes monthly financials, including operating variances from budget, cash management, and strategies for collecting receivables.
  • Develops, implements, and manages the annual operating budgets for each building within the assigned portfolio. Presents budgets to the Condominium Board for review and secures approval.
  • Ensures monthly financial statements and disbursements are accurate and timely.
  • Ensures that all resources (time, supplies, equipment) are used in the most effective and efficient ways to support business activities.
  • Conducts business in a fiscally responsible manner, considering budget and potential costs.
  • Provides recommendations to the Vice President, Property Management, on the most efficient use of time and equipment, in order to manage project costs.
  • Builds sustainable relationships with Board Members, Condominium Owners, suppliers, and the real estate community.
  • Delivers exceptional service to Board Members and Condominium Owners by responding promptly and professionally to inquiries and concerns. Issues work orders to vendors or maintenance staff as needed, and follows up to ensure the issue is resolved to the satisfaction of the Board or Owner.
  • Facilitates conflict resolution with the Condominium Board.
  • Lives the values of trust, collaboration, flexibility, innovation, client-driven growth, a can-do spirit, and fun.


MMI Group is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, 2SLGBTQQIA, female-identifying, Francophone, immigrant, refugee, differently-abled, and other equity-seeking groups to apply and self-identify.


If accommodation is required during the hiring process, please inform us once selected for an interview.