Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...
Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...
Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...
Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant ... Strong knowledge of team leadership and positive conflict resolution. * Exceptional written and ...
Serve as a key escalation point for customer-related issues, coordinating timely resolution across ... Strong communication and stakeholder-management skills, with the ability to coordinate priorities ...
Serve as a key escalation point for customer-related issues, coordinating timely resolution across ... Strong communication and stakeholder-management skills, with the ability to coordinate priorities ...
Serve as a key escalation point for customer-related issues, coordinating timely resolution across ... Strong communication and stakeholder-management skills, with the ability to coordinate priorities ...
New
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Serve as a key escalation point for customer-related issues, coordinating timely resolution across ... Strong communication and stakeholder-management skills, with the ability to coordinate priorities ...
New
Manager, Renewals
Winnipeg, MB · On-site
... resolution of requests and project delivery * Provide training and guidance for clients to drive ... Managing direct reports * Provide Coaching and training on sales best practices to develop team
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Manager, Renewals
Winnipeg, MB · On-site
... resolution of requests and project delivery * Provide training and guidance for clients to drive ... Managing direct reports * Provide Coaching and training on sales best practices to develop team
Manager, Renewals
Winnipeg, MB · On-site
... resolution of requests and project delivery * Provide training and guidance for clients to drive ... Managing direct reports * Provide Coaching and training on sales best practices to develop team
Quick apply
Manager, Renewals
Winnipeg, MB · On-site
... resolution of requests and project delivery * Provide training and guidance for clients to drive ... Managing direct reports * Provide Coaching and training on sales best practices to develop team
Ensure assigned projects are managed in accordance with project management best practices and Maple ... Assist operations with emerging issues related to operating plants, including the resolution of ...
Ensure assigned projects are managed in accordance with project management best practices and Maple ... Assist operations with emerging issues related to operating plants, including the resolution of ...
Manage plant capital and repair projects. * Develop methods to improve storeroom effectiveness ... Resolve employee issues through problem resolution, guidance from peers, and reliance of policies ...
Manage plant capital and repair projects. * Develop methods to improve storeroom effectiveness ... Resolve employee issues through problem resolution, guidance from peers, and reliance of policies ...
Manage plant capital and repair projects. * Develop methods to improve storeroom effectiveness ... Resolve employee issues through problem resolution, guidance from peers, and reliance of policies ...
Quick apply
Manage plant capital and repair projects. * Develop methods to improve storeroom effectiveness ... Resolve employee issues through problem resolution, guidance from peers, and reliance of policies ...
Market Manager
Winnipeg, MB · On-site
The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...
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Market Manager
Winnipeg, MB · On-site
The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...
The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...
The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...
General Manager Neepawa, MB
Brandon, MB · On-site
Increase sales by ensuring guest satisfaction and prompt problem and guest concern resolution. * Lead, implement and manage all aspect of human resources: recruitment and selection, coaching ...
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General Manager Neepawa, MB
Brandon, MB · On-site
Increase sales by ensuring guest satisfaction and prompt problem and guest concern resolution. * Lead, implement and manage all aspect of human resources: recruitment and selection, coaching ...
The Member Experience Manager will partner with gym department managers to train, motivate, and ... Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues ...
The Member Experience Manager will partner with gym department managers to train, motivate, and ... Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues ...
The Member Experience Manager will partner with gym department managers to train, motivate, and ... Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues ...
The Member Experience Manager will partner with gym department managers to train, motivate, and ... Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues ...
Inside Account Manager
Oak Bluff, MB · On-site
... resolution. A good Inside Account Manager communicates effectively, is comfortable in a team culture, has a keen business sense, and clearly understands how to generate profitable business results.
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Inside Account Manager
Oak Bluff, MB · On-site
... resolution. A good Inside Account Manager communicates effectively, is comfortable in a team culture, has a keen business sense, and clearly understands how to generate profitable business results.
Daily Communication with customers on relevant issues and resolution * Manage new account implementation from standard operating procedure to execution Quality, Health & Safety: * Perform assigned ...
Daily Communication with customers on relevant issues and resolution * Manage new account implementation from standard operating procedure to execution Quality, Health & Safety: * Perform assigned ...
As a member of Wood's Project Management team the selected candidate will be responsible for ... Good interpersonal and conflict resolution skills * Could be eligible for a Living Out Allowance
As a member of Wood's Project Management team the selected candidate will be responsible for ... Good interpersonal and conflict resolution skills * Could be eligible for a Living Out Allowance
Claims & Risk Manager
Winnipeg, MB · On-site +1
... resolution of bona fide claims within retentions where appropriate. * Implement and oversee ... Manage relationships with third party service providers including brokers, insurers and other TPAs.
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Claims & Risk Manager
Winnipeg, MB · On-site +1
... resolution of bona fide claims within retentions where appropriate. * Implement and oversee ... Manage relationships with third party service providers including brokers, insurers and other TPAs.
Tavern United Manager
Winnipeg, MB · On-site
Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.
Quick apply
Tavern United Manager
Winnipeg, MB · On-site
Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.
Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.
Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.
Resolution Manager information
How does a resolution manager typically collaborate with other departments to resolve complex issues?
Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.
What are the key skills and qualifications needed to thrive as a resolution manager?
To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.
What is the difference between Resolution Manager vs Customer Service Manager?
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
What are popular job titles related to Resolution Manager jobs in Manitoba?
For Resolution Manager jobs in Manitoba, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Manitoba look for?
The top searched job categories for Resolution Manager jobs in Manitoba are:
What cities in Manitoba are hiring for Resolution Manager jobs?
Cities in Manitoba with the most Resolution Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 20 days ago
Job description
Come take flight with us!
You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!
Job Summary
The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest
satisfaction. This role oversees all daytoday operations, leads a highperforming management team, ensures foodsafety and operational compliance, and cultivates
a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company's core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.
Responsibilities
The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn't just running a restaurant, they're creating memorable experiences, and building teams.
Education and Experience
- A minimum of 2 years' current experience in the Casual
- Restaurant industry is required.
- High School Diploma or GED required. An associate's or a bachelor's degree is preferred.
- Strong knowledge of team leadership and positive conflict resolution.
- Exceptional written and verbal communication skills.
- Able to withstand the physical demands a restaurant environment holds.
- ServeSafe Certification preferred (training may be provided)
Physical Requirements
- Frequently lift and carry items up to 70 lbs.
- Stand for extended periods (up to an entire shift)
- Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
- Use ladders occasionally for maintenance checks
- Work in varying environments including hot kitchen areas and walkin coolers/freezers
- Operate POS systems, kitchen equipment, computers, and other standard devices
- Communicate clearly with employees, guests, vendors, and leadership teams
Benefits
- Competitive compensation and eligibility for a performance bonus - we aim to recognize your dedication and hard work.
- Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) - to ensure you and your family are well taken care of.
- Paid Training - we aim to set you up for success!
- Daily Pay Option - Access your earnings before payday with our Earned Wage app.
- Opportunities for advancement and growth within our organization - we're excited to embark on this journey with you.
We are an Equal Opportunity Employer.