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Resolution Manager Jobs in Idaho (NOW HIRING)

Restaurant General Manager

Nampa, ID

$50K - $69K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Restaurant General Manager

Nampa, ID

$51K - $70K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Restaurant General Manager

Nampa, ID

$48K - $66K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Coordinate and execute resolution of service incidents and escalation of technical issues. * Manages Client Engagement Model & client health reporting, including planning and leading remote and in ...

Shift Manager

Post Falls, ID · On-site

$14.75 - $18.75/hr

Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a ...

Shift Manager

Lewiston, ID · On-site

$15 - $19/hr

Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a ...

Restaurant General Manager

Boise, ID · On-site

$50K - $70K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Restaurant General Manager

Kuna, ID · On-site

$51K - $70K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Restaurant General Manager

Boise, ID

$52K - $72K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Shift Manager

Lewiston, ID · On-site

$15 - $19/hr

Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a ...

Shift Manager

Post Falls, ID · On-site

$14.75 - $18.75/hr

Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a ...

Restaurant General Manager

Star, ID · On-site

$50K - $70K/yr

You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial ...

Coordinate and execute resolution of service incidents and escalation of technical issues. * Manages Client Engagement Model & client health reporting, including planning and leading remote and in ...

... resolution - while also identifying, developing, and closing organic growth opportunities within ... Own end-to-end order and reorder management, including creation and maintenance of open-order ...

... resolution - while also identifying, developing, and closing organic growth opportunities within ... Own end-to-end order and reorder management, including creation and maintenance of open-order ...

Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus ...

You will coordinate the sales activities and manage resolution of specific customer problems. Reporting to the Head of Industry and Account Management, you will work directly with front-end sales ...

Showing results 41-60

Resolution Manager information

See Idaho salary details

$24.3K

$67.1K

$128.2K

How much do resolution manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for resolution manager in Idaho is $67,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,730.00 and $81,461.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are the most commonly searched types of Resolution jobs in Idaho? The most popular types of Resolution jobs in Idaho are:
What are popular job titles related to Resolution Manager jobs in Idaho? For Resolution Manager jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Idaho look for? The top searched job categories for Resolution Manager jobs in Idaho are:
What cities in Idaho are hiring for Resolution Manager jobs? Cities in Idaho with the most Resolution Manager job openings:
Infographic showing various Resolution Manager job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,056 per year, or $32.2 per hour.

Restaurant General Manager

ES-O-EN Management LLC

Nampa, ID

$50K - $69K/yr

Other

Medical, PTO

Re-posted 9 days ago


Job description

About the Job: 

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. You’re also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees. If you want to build a great career, Taco Bell is the place to learn, grow and succeed!


The Day-to-Day: 

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
  • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
  • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
  • Address and resolve conflicts promptly, maintaining a positive work environment.
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
  • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
  • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.


Is this you? 

  • 5 years in restaurant or retail management with a strong track record in people management.
  • Proven ability to improve performance based on P&L analysis.
  • Proficient with digital tools and platforms.
  • Exceptional communication skills, including written, verbal, and interpersonal.
  • Solid understanding of restaurant maintenance programs.
  • Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
  • Experienced in recognizing and motivating teams, with a successful track record in people development.
  • Skilled in recruiting top talent and training both high and under-performing employees.
  • Adaptable to change and experienced in supporting change management.
  • Adheres to corporate policies and Occupational Health and Food Safety standards. 

Work-Hard, Play-Hard: 

  • Competitive pay 
  • Bonus potential 
  • PTO Available
  • Career advancement and professional development 
  • Medical benefits
  • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • Free meals