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Resolution Life Jobs (NOW HIRING)

Imperial PFS

Client Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Client Resolution Specialist is responsible for managing delinquent premium finance ... Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life ...

ECMC Group

Account Resolution Specialist

Minneapolis, MN · On-site

$20 - $23/hr

Job Summary Under direct supervision, the Account Resolution Specialist provides default resolution ... Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness ...

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance ... Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life ...

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance ... Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life ...

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Resolution Life information

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$13

$28

$55

How much do resolution life jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for resolution life in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does a Resolution Life professional do?

A Resolution Life professional typically works within the insurance or financial services industry, focusing on managing and administering life insurance policies that have been acquired from other companies. Their main responsibilities include ensuring policyholder benefits are maintained, handling customer service inquiries, and overseeing the financial stability of acquired policy portfolios. They may also be involved in risk assessment, compliance with regulatory requirements, and integrating new policies into existing systems. The goal is to maximize value for both the policyholders and the company while maintaining high service standards.

What are the key skills and qualifications needed to thrive as a Life Insurance Claims Resolution Specialist, and why are they important?

To thrive as a Life Insurance Claims Resolution Specialist, you need a strong understanding of insurance policies, claims processing procedures, and regulatory compliance, typically supported by experience in insurance or a related field. Familiarity with claims management software, document management systems, and sometimes industry certifications like LOMA or AIC are valuable. Exceptional attention to detail, analytical thinking, and effective communication skills help resolve claims efficiently and empathetically. These skills and qualifications are essential to ensure accurate claim resolutions, maintain customer trust, and uphold the company's legal and ethical standards.

What are some typical challenges faced by professionals working at Resolution Life, and how can they prepare to address them?

Professionals at Resolution Life often handle complex policy administration and claims management, which can involve navigating legacy systems and evolving regulatory requirements. A common challenge is ensuring accurate data migration and integration during acquisition or transition projects, which requires strong attention to detail and effective cross-team communication. Candidates can prepare by familiarizing themselves with industry compliance standards and demonstrating adaptability to change, as well as by highlighting experience with digital transformation or process improvement initiatives.

What is the difference between Resolution Life vs Claims Adjuster?

AspectResolution LifeClaims Adjuster
Required CredentialsInsurance license, relevant certificationsInsurance license, relevant certifications
Work EnvironmentOffice-based, insurance company settingOffice or field-based, insurance claims environment
Industry UsageLife insurance claims processingProperty and casualty insurance claims
Job FocusHandling life insurance claims, policy settlementAssessing property/casualty claims, damage evaluation

Resolution Life professionals primarily focus on processing life insurance claims within insurance companies, requiring specific licenses and certifications. Claims Adjusters handle a broader range of insurance claims, including property and casualty, often working in similar environments. While both roles involve claims assessment, their industry focus and claim types differ, making them distinct career paths within the insurance sector.

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What cities are hiring for Resolution Life jobs?

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What states have the most Resolution Life jobs?

States with the most job openings for Resolution Life jobs include:

What job categories do people searching Resolution Life jobs look for?

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Resolution Life jobs near you
Infographic showing various Resolution Life job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Provider Resolution Specialist

Conduent, Inc.

Jefferson City, MO • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Conduent rating

6.0

Company rating: 6.0 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

37th of 71 rated call and contact centers

Job description

Provider Resolution Specialist

On-Site Only in Jefferson City, MO

Payrate: $20.00/hr

Join the Conduent Customer Service Team

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!  

Working for you: 

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch)

  • Estimated hourly rate $20.00

  • Paid Training

  • Full-time schedule (40 hrs. a week) 

  • Career Growth Opportunities 

  • PerkSpot- Employee discount program

  • Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. 

About the Role:

The Provider Resolution Specialist is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. 

  • Support a Provider-facing web app

  • Deliver provider-centric service and initial contact resolution

  • Maintain up to date support knowledge through offered training

  • Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality.

Requirements:

  • High School diploma or GED

  • 2 plus years of experience in healthcare (Pharmacy Tech, Medical Tech, or hands on patient care) preferred

  • An ability to answer calls in a timely manner, as they are automatically received (First call resolution environment) 

  • Understand provider workflows

  • Familiarity with Medicaid PA/PreCert processes

  • Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.00/hr.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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