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Resolution Life Jobs (NOW HIRING)

Bank of America

Resolution Analyst

Washington, DC · On-site

... work and life experiences. These journeys foster resilience, leadership and innovation ... The Resolution Analyst plays a critical role in the Cyber Threat Defense Framework as an individual ...

Racwa

As a Member Resolution Specialist, you'll work across the Insurance Claims division to investigate ... Work in flexible ways that meet work/life commitments and support wellbeing * Be part of a purpose ...

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How much do resolution life jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for resolution life in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Life Insurance Claims Resolution Specialist, and why are they important?

To thrive as a Life Insurance Claims Resolution Specialist, you need a strong understanding of insurance policies, claims processing procedures, and regulatory compliance, typically supported by experience in insurance or a related field. Familiarity with claims management software, document management systems, and sometimes industry certifications like LOMA or AIC are valuable. Exceptional attention to detail, analytical thinking, and effective communication skills help resolve claims efficiently and empathetically. These skills and qualifications are essential to ensure accurate claim resolutions, maintain customer trust, and uphold the company's legal and ethical standards.

What are some typical challenges faced by professionals working at Resolution Life, and how can they prepare to address them?

Professionals at Resolution Life often handle complex policy administration and claims management, which can involve navigating legacy systems and evolving regulatory requirements. A common challenge is ensuring accurate data migration and integration during acquisition or transition projects, which requires strong attention to detail and effective cross-team communication. Candidates can prepare by familiarizing themselves with industry compliance standards and demonstrating adaptability to change, as well as by highlighting experience with digital transformation or process improvement initiatives.

What does a Resolution Life professional do?

A Resolution Life professional typically works within the insurance or financial services industry, focusing on managing and administering life insurance policies that have been acquired from other companies. Their main responsibilities include ensuring policyholder benefits are maintained, handling customer service inquiries, and overseeing the financial stability of acquired policy portfolios. They may also be involved in risk assessment, compliance with regulatory requirements, and integrating new policies into existing systems. The goal is to maximize value for both the policyholders and the company while maintaining high service standards.

What is the difference between Resolution Life vs Claims Adjuster?

AspectResolution LifeClaims Adjuster
Required CredentialsInsurance license, relevant certificationsInsurance license, relevant certifications
Work EnvironmentOffice-based, insurance company settingOffice or field-based, insurance claims environment
Industry UsageLife insurance claims processingProperty and casualty insurance claims
Job FocusHandling life insurance claims, policy settlementAssessing property/casualty claims, damage evaluation

Resolution Life professionals primarily focus on processing life insurance claims within insurance companies, requiring specific licenses and certifications. Claims Adjusters handle a broader range of insurance claims, including property and casualty, often working in similar environments. While both roles involve claims assessment, their industry focus and claim types differ, making them distinct career paths within the insurance sector.

More about Resolution Life jobs
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Resolution Life jobs near you
Infographic showing various Resolution Life job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Tax Resolution Specialist

Benaiah Consulting Group. LLC

Plano, TX • Remote

$110K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Remote | $80,000-$130,000 DOE | Full-Time

URGENT OPPORTUNITY - IMMEDIATE FILL

If you have been waiting for the right move, this is it - do not let this one pass you by.

Why This Role Is Different

Most tax resolution roles put you in a grind - high caseloads, little support, and a culture that treats overtime as the baseline. This one is different.

Our client is a high-growth, "Locally-Owned" SMB CPA and advisory firm that has posted 35-45% year-over-year growth for six consecutive years. They have built something genuinely rare: a firm where busy season stays under 45-50 hours per week, turnover runs below 8% in an industry averaging 18-22%, and the culture actually walks the walk on family and work-life balance.

They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make an immediate impact.

About the Firm

This is a well-established CPA and advisory firm with a loyal and growing client base. Over the past six years, they have consistently grown 35-45% year over year while maintaining a culture that most firms only talk about:

• Turnover under 8% - roughly one-quarter of the industry average

• Busy season capped at under 50 hours per week for their professionals

• Family is a genuine priority, not a tagline

• 100% employer-paid benefits, 401(k), and unlimited PTO

• Compensation that has consistently been at or above market

People stay here. That does not happen by accident.

The Role

As the Tax Resolution Specialist, you will be the firm's dedicated expert for tax controversy, collections, and IRS and state resolution matters. This is a high-autonomy, high-impact role for someone who knows this space well and is ready to own it.

You will:

• Represent individual and business entity clients before the IRS and state taxing authorities

• Negotiate Offers in Compromise (OICs), installment agreements, and penalty abatements

• Handle voluntary disclosure matters at federal and state levels

• Analyze complex tax liabilities and develop tailored resolution strategies

• Advise clients on options, timelines, and risks with clarity and confidence

• Navigate CDP hearings, trust fund recovery matters, and collection due process procedures

• Collaborate with the firm's compliance and planning teams for holistic client service

• Stay current on IRS collections procedures, CSED rules, and evolving state requirements

What You Bring

Required:

• Active EA, CPA, or JD licensure - required for IRS representation

• 5-10+ years of experience in tax resolution, controversy, or collections

• Hands-on experience negotiating OICs and installment agreements

• Strong working knowledge of IRS collections process, IRM procedures, and CSED calculations

• Experience representing both individual (1040) and entity (1120/1065/etc.) clients

• Excellent written and verbal communication - you can clearly explain complex issues to stressed clients

• Self-directed and organized - you can manage a caseload remotely with minimal hand-holding

Preferred:

• Multi-state resolution and voluntary disclosure program experience

• Background in a CPA firm, tax advisory, or boutique resolution practice

• Familiarity with tax software platforms commonly used in CPA environments

Compensation and Benefits

• Base Salary: $80,000-$130,000, depending on experience and level

• Benefits: 100% employer-paid medical, dental, and vision

• Retirement: 401(k) plan

• Time Off: Unlimited PTO

• Location: Fully remote - work from anywhere in the United States

The Bottom Line

If you are a tax resolution professional who is tired of the chaos, the burnout, and firms that talk a good game but do not deliver - this is a different kind of opportunity. The growth is real. The culture is real. The benefits and compensation are competitive. And the need is urgent.

This is the move. Apply now.

To be considered, submit your resume and a brief note about your resolution experience. Qualified candidates will be contacted promptly.