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Resolution Coordinator Jobs in Ruffin, NC (NOW HIRING)

KCA Recruiting

Finance Manager

Burlington, NC · On-site

$90K - $100K/yr

... broader coordination and project execution across finance. 1. Shared Services Development ... Support month-end execution through tracking, follow-up, and gap resolution 3. Process Ownership ...

Robert Half

Accounting Specialist

Greensboro, NC · On-site

$23.75 - $27.50/hr

... to resolution efficiently. * Hands-on experience in accounts payable and accounts receivable ... Effective communication skills for coordinating with internal stakeholders regarding account ...

Westrock

Maintenance Tech

Mebane, NC · On-site

... resolution. * Support the maintenance manager and coordinator with training materials to support asset reliability initiatives and subsequent maintenance related activities. * Support classroom ...

Smurfit Westrock

Maintenance Tech

Mebane, NC · On-site

... resolution. * Support the maintenance manager and coordinator with training materials to support asset reliability initiatives and subsequent maintenance related activities. * Support classroom ...

GGP

Property Management Associate

Greensboro, NC

Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks ... Demonstrate effective conflict resolution and customer service skills for interaction with ...

GGP

Property Management Associate

Greensboro, NC · On-site

Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks ... Demonstrate effective conflict resolution and customer service skills for interaction with ...

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Resolution Coordinator information

See Ruffin, NC salary details

$10

$22

$43

How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Ruffin, NC is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What cities near Ruffin, NC are hiring for Resolution Coordinator jobs? Cities near Ruffin, NC with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Ruffin, NC as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,652 per year, or $22.9 per hour.

Finance Manager

KCA Recruiting

Burlington, NC • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

We are working with a client close to Burlington, NC seeking to hire a strong Controller candidate for a newly created role within this publicly traded, manufacturing company. This position will work directly with the Controller to develop a Shared Services group for Accounts Payable and Accounts Receivable

This is an on-site and direct hire role

The Finance Operations Manager is responsible for building and leading the AP/AR shared services function, ensuring disciplined execution of finance operations, and supporting transformation initiatives across multiple entities. This role establishes a scalable operating model for transaction processing and expands into broader coordination and project execution across finance.

1. Shared Services Development & Leadership'

  • Build and lead centralized AP/AR shared services across all entities
  • Transition transactional work from sites to a standardized shared services mode
  • Define and implement operating procedures for AP, AR, and expense processes
  • Establish clear ownership, workload balance, and process consistency

2. Finance Operations Execution & Coordination

  • Ensure consistent execution of finance processes across all entities
  • Coordinate with Accounting, Site Controllers, and shared services teams
  • Support month-end execution through tracking, follow-up, and gap resolution

3. Process Ownership & Standardization

  • Own end-to-end operational workflows (AP, AR, transaction processes)
  • Define and enforce standard operating procedures (SOPs)
  • Ensure processes are scalable, repeatable, and consistently executed

4. AP Automation & System Implementation

  • Lead AP automation implementation and stabilization
  • Ensure alignment between automation tools, ERP systems, and workflows
  • Drive adoption and continuous improvement of automated processes

Education & Experience Requirements

· Bachelor’s degree in Accounting, Finance, or a related field required

· 7+ years of experience in accounting, finance operations, or shared services environment

· Experience with AP/AR processes and transaction-heavy environments

· Experience working with ERP systems (Epicor or similar preferred)

· Experience supporting or participating in process improvement, automation, or system implementation projects

· Strong understanding of accounting fundamentals and financial statement impact

· Experience working in multi-entity or multi-site environments preferred

Salary $90-100K

Company Description

We will work tirelessly on your behalf to identify opportunities that will best match your career goals to our clients' hiring needs!