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Resolution Coordinator Jobs in Rochester, MI (NOW HIRING)

Moeller MFG Co Inc

Sub-Contract Coordinator

Wixom, MI · On-site

Sub-Contract Coordinator Location: Wixom, MI, 48393 About Moeller Aerospace Moeller Aerospace is ... Escalate schedule deviations to management for timely resolution * Support internal scheduling and ...

Optimal Care

Billing Coordinator

Bingham Farms, MI · On-site

As a Billing Coordinator, you'll manage key aspects of the healthcare billing process, ensuring accurate claim submission, timely reimbursement, and effective resolution of payment challenges across ...

Moeller Aerospace

Sub-Contract Coordinator

Wixom, MI · On-site

Sub-Contract Coordinator Location: Wixom, MI, 48393 About Moeller Aerospace Moeller Aerospace is ... Escalate schedule deviations to management for timely resolution * Support internal scheduling and ...

Acadia Healthcare

Risk Coordinator

West Bloomfield, MI · On-site

Risk Coordinator (Full-Time, Onsite) Henry Ford Behavioral Health Hospital | West Bloomfield, MI ... Coordinate the development of corrective action plans for the resolution of areas of regulatory ...

Posted today

Stifel

Operations Coordinator

Southfield, MI · On-site

The Operations Coordinator performs the daily cashiering and operational functions for the branch ... Execute routine operational functions including margin notifications and resolution, processing ...

Stifel

Operations Coordinator

Southfield, MI · On-site

The Coordinator is also responsible for liaising between the branch and home office on operational ... Execute routine operational functions including margin notifications and resolution, processing ...

Stifel

Operations Coordinator

Southfield, MI · On-site

The Coordinator is also responsible for liaising between the branch and home office on operational ... Execute routine operational functions including margin notifications and resolution, processing ...

Schoolcraft College

Component Unit Coordinator

Livonia, MI · On-site

$20.80 - $32.41/hr

The Coordinator serves as a central point of communication for internal and external stakeholders, supports relationship management and issue resolution. Schoolcraft is a comprehensive, open-door ...

Detroit IT

Service Desk Coordinator

Birmingham, MI · On-site

Job Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of ... resolution of requests. Job Responsibilities: * Answer calls in a timely, friendly, and ...

Penske

Supply Chain Coordinator

Warren, MI · On-site

... resolution and proactive follow-up. This position serves as a key link between suppliers, the ... coordination Must also be able to learn and regularly operate multiple company and customer ...

Penske

Supply Chain Coordinator

Warren, MI · On-site

... resolution and proactive follow-up. This position serves as a key link between suppliers, the ... coordination • Must also be able to learn and regularly operate multiple company and customer ...

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All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Rochester, MI

Resolution Coordinator information

See Rochester, MI salary details

$10

$21

$40

How much do resolution coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for resolution coordinator in Rochester, MI is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.89 per hour, depending on experience, location, and employer.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are popular job titles related to Resolution Coordinator jobs in Rochester, MI?

For Resolution Coordinator jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Rochester, MI look for?

The top searched job categories for Resolution Coordinator jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Resolution Coordinator jobs?

Cities near Rochester, MI with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,645 per year, or $21.5 per hour.

Coordinator-Quality & Patient Safety - 40 hours - Days - Southfield

Henry Ford Health System

Southfield, MI • On-site

$16 - $21/hr

Full-time

Re-posted 26 days ago

Henry Ford Health rating

6.9

Company rating: 6.9 out of 10

Based on 572 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers

Job description

Coordinator/Quality & Patient Safety - Southfield
Full-Time Benefit Eligible
Shift: Full-time - 40 Hours - Day Shift
Location: St John, Providence Hospital - Southfield

General Summary:

Organizes and coordinates quality, risk and patient safety program activities and workflow. 

Responsibilities: 

Coordinates quality, risk and/or patient safety aspects of The Joint Commission continuous readiness program.

| Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures.

| Supports activities related to quality and risk reduction initiatives and compliance with patient safety standards.

| Analyzes and reports on data collected from a variety of sources. Develops detailed quality financial reports for specific groups and service lines.

Minimum Qualifications

 Licensure / Certification / Registration: 

Preferred Credential(s):

  Quality Professional.

  Risk Management.

 Education: 

High school diploma or GED required

What Henry Ford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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