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Resolution Coordinator Jobs in Rochester, MI (NOW HIRING)

Moeller Aerospace

Sub-Contract Coordinator

Wixom, MI · On-site

Sub-Contract Coordinator Location: Wixom, MI, 48393 About Moeller Aerospace Moeller Aerospace is ... Escalate schedule deviations to management for timely resolution * Support internal scheduling and ...

Moeller MFG Co Inc

Sub-Contract Coordinator

Wixom, MI · On-site

Sub-Contract Coordinator Location: Wixom, MI, 48393 About Moeller Aerospace Moeller Aerospace is ... Escalate schedule deviations to management for timely resolution * Support internal scheduling and ...

Stefanini Group

Enrollment Coordinator

Southfield, MI · Remote

Stefanini is looking for an Enrollment Coordinator- Remote For quick Apply, please reach out to ... Facilitate problem resolution through investigation and collaboration as needed. Essential ...

Stefanini Group

Enrollment Coordinator

Southfield, MI · Remote

Stefanini is looking for an Enrollment Coordinator- Remote For quick Apply, please reach out to ... Facilitate problem resolution through investigation and collaboration as needed. Essential ...

Detroit IT

Service Desk Coordinator

Birmingham, MI · On-site

Job Description: Detroit IT is looking for a Service Desk Coordinator to be the first line of ... resolution of requests. Job Responsibilities: * Answer calls in a timely, friendly, and ...

Detroit IT

Service Desk Coordinator

Birmingham, MI · On-site

Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client ... resolution of requests. Job Responsibilities: * Answer calls in a timely, friendly, and ...

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All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Rochester, MI

Resolution Coordinator information

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How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Rochester, MI is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are popular job titles related to Resolution Coordinator jobs in Rochester, MI? For Resolution Coordinator jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Rochester, MI look for? The top searched job categories for Resolution Coordinator jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Resolution Coordinator jobs? Cities near Rochester, MI with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,645 per year, or $21.5 per hour.

Clinical Research Coordinator - 254950

Medix™

Southfield, MI • On-site

$60K - $72K/yr

Other

Posted 3 days ago

New

Job description

Clinical Research Coordinator in Southfield, MI (48075)


Overview:

We are seeking a detail-oriented Clinical Research Coordinator to oversee and support all phases of clinical trials involving investigational drugs and medical devices. This role is responsible for ensuring smooth trial operations from initiation through closeout, while upholding the highest standards of compliance, data quality, and patient care. The ideal candidate will be proactive, organized, and knowledgeable in regulatory guidelines governing clinical research.


Responsibilities:

  • Manage all aspects of study coordination including participant recruitment, informed consent, visit scheduling, and protocol compliance.
  • Guide participants through clinical trial procedures, ensuring adherence to study timelines and ethical standards.
  • Maintain thorough and accurate records of study visits, observations, test results, and patient-reported outcomes in source documents and sponsor databases.
  • Monitor and track investigational product inventory, laboratory supplies, and other study materials, ensuring availability and proper documentation.
  • Collaborate closely with investigators, study teams, sponsors, and regulatory personnel to support ongoing communication and issue resolution.
  • Prepare and submit timely reports, including adverse event and serious adverse event documentation, in accordance with sponsor and regulatory requirements.
  • Ensure proper handling of confidential information and maintain HIPAA compliance at all times.
  • Participate in site selection visits, sponsor monitoring visits, and audit preparation activities.
  • Stay current with evolving industry regulations and standards through training sessions, webinars, and professional development opportunities.
  • Represent the research site in a professional and respectful manner in all internal and external interactions.


Qualifications:

  • Bachelor’s degree preferred, but equivalent experience will be considered.
  • At least 2 years of experience as a Clinical Research Coordinator
  • Strong understanding of GCP, ICH guidelines, and IRB processes.
  • Excellent organizational skills, attention to detail, and ability to manage multiple studies simultaneously.
  • Strong communication and interpersonal skills to interact with diverse teams and patient populations.


Additional Details:

Title: Clinical Research Coordinator

Location: Southfield, MI (48075)

Employment: Direct Hire

Hours: Monday-Friday; 8AM-5PM; Onsite 5 Days a Week

Pay: $60,000-$72,000 Annual Salary (Dependent on background and years of experience)

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