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Resolution Coordinator Jobs in Texas (NOW HIRING)

SC Autosports

Technical Support Coordinator

Dallas, TX · On-site

$24 - $28/hr

Technical Support Coordinator Compensation: $24-28 per hour Job Type: Full-time (onsite) Working ... Coordinate technical support cases from initial review through resolution. * Communicate with ...

Entergy

Field Coordinator

The Woodlands, TX

Leads the resolution of field construction problems in coordination with Construction Engineer and project team. 4. Coordinate material orders and deliveries, equipment staging and set-up, jobsite ...

New

Texas Pride Disposal

Driver Service Coordinator

Houston, TX · On-site

$18.25 - $23/hr

The coordinator works closely with dispatch, operations, maintenance, and customer service to ... resolution. Maintain accurate operational records, including attendance, service exceptions, and ...

Whitworth Tool Holdings

Shipping Coordinator

Brenham, TX · On-site

$28 - $35/hr

Problem Resolution: Troubleshooting delays, coordinating with carriers to resolve logistical issues, and managing freight claims. Key Requirements * Communication: Interacting effectively with ...

Texas Pride Disposal

Driver Service Coordinator

Houston, TX · On-site

$18.25 - $23/hr

The coordinator works closely with dispatch, operations, maintenance, and customer service to ... resolution. Maintain accurate operational records, including attendance, service exceptions, and ...

SERVPRO Team Shaw

Claims Coordinator

Grapevine, TX · On-site

... final resolution. This is a full-time, on-site position based in Dallas, TX. The Claims Coordinator is responsible for proactively managing claim files, maintaining accurate documentation ...

Four Hands

Logistics Coordinator, Outbound

Austin, TX

$19.25 - $25.75/hr

The Logistics Coordinator plays a critical role in supporting daily transportation and logistics ... resolution of requests from internal stakeholders, external customers, carriers, brokers, and ...

Robert Half

Coordinator, Customer Service

Houston, TX · On-site

$22 - $30/hr

... resolution. * Partner with internal teams to investigate service-related issues and help drive ... coordination, or a related support role. * Strong verbal and written communication skills with the ...

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Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Texas?

The most popular types of Resolution jobs in Texas are:

What are popular job titles related to Resolution Coordinator jobs in Texas?

For Resolution Coordinator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Texas look for?

The top searched job categories for Resolution Coordinator jobs in Texas are:

What cities in Texas are hiring for Resolution Coordinator jobs?

Cities in Texas with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Support Coordinator

Kandi America, Inc

Dallas, TX • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Job Title: Technical Support Coordinator

Compensation:$24-28 per hour

Job Type:Full-time (onsite)

Working Hours:Monday-Friday, 8:30 AM to 5:30 PM
(12:30 PM to 1:30 PM unpaid lunch break)

Location: Dallas Office, TX 75243


Benefits
FREE Health/Dental/Vision Insurance (from the 1st of the following month)
Paid Time Off: 80 hour/year after 90 days probation period
401K after 90 days probation period
10 paid holidays per year (from day 1)


About the Role
The Technical Support Coordinator serves as the primary technical liaison between the U.S. operations and overseas engineering and technical support teams. This role is responsible for coordinating technical support cases, communicating with Oversea suppliers and engineers, translating technical solutions into actionable repair procedures, and ensuring timely resolution of vehicle technical issues.


Key Responsibilities
Serve as the primary technical liaison between U.S. operations and overseas suppliers/engineering teams in China.
Coordinate technical support cases from initial review through resolution.
Communicate with suppliers to clarify diagnostics, repair procedures, and technical recommendations.
Translate and communicate technical information between Chinese engineering teams and U.S. technicians.
Maintain accurate case documentation, troubleshooting guides, and technical knowledge base.
Collaborate with Parts, Warranty, Customer Service, and Warehouse teams to support timely case resolution.
Analyze recurring technical issues and recommend process and product improvements.
Monitor technical case progress and ensure timely follow-up with suppliers and internal stakeholders.


Qualifications
Required
Bachelor's degree or equivalent experience.
Fluent in both English and Mandarin Chinese (written and spoken).
Strong organizational and documentation skills.
Ability to manage multiple technical cases simultaneously.
Preferred
Experience in automotive, powersports, EV, or mechanical products.
Experience communicating with overseas suppliers.
Experience reading service manuals and wiring diagrams.


Apply