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Resolution Coordinator Jobs in Tennessee (NOW HIRING)

REILY FOODS

Coordinator - Supply Chain

Knoxville, TN · On-site

... issue resolution related to materials - Coordinate closely with production, warehouse, and quality teams Purchasing & Vendor Coordination - Assist with purchase order creation, tracking, and ...

New

Amazon

Program Coordinator, AUTA

Nashville, TN · On-site

... timely resolution within established service level agreements while maintaining high quality ... coordinating between program managers, business partners, and cross-functional teams. Conduct ...

Fleet Equipment LLC

Leasing Coordinator

Memphis, TN · On-site

The Leasing Coordinator helps ensure customers have a seamless leasing experience by coordinating ... Customer Service & Problem Resolution * Serve as a point of contact for customers regarding lease ...

Thompson Machinery

Rebuild Coordinator

Memphis, TN · On-site

Rebuild Coordinator ABOUT US Looking for more than just a job? At Thompson Machinery, we've been ... Monitor job progress, identify delays or issues, and proactively drive resolution * Order and track ...

Alsco Inc

Customer Service Coordinator

Nashville, TN

$25/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the ...

Alsco Inc

Customer Service Coordinator

Nashville, TN

$20/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the ...

Alsco Inc

Customer Service Coordinator

Nashville, TN

$20/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the ...

Alsco Inc

Customer Service Coordinator

Nashville, TN

$25/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the ...

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Resolution Coordinator information

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are popular job titles related to Resolution Coordinator jobs in Tennessee? For Resolution Coordinator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Tennessee look for? The top searched job categories for Resolution Coordinator jobs in Tennessee are:
What cities in Tennessee are hiring for Resolution Coordinator jobs? Cities in Tennessee with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Tennessee as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Maintenance Coordinator

Harmon Scrap Metal

Cornersville, TN • On-site

$20/hr

Full-time

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Position Summary
The Maintenance Coordinator is responsible for supporting the maintenance department by ensuring technicians have the parts, supplies, tools, and resources needed to perform their work efficiently. This position serves as the primary coordinator for maintenance inventory, purchasing, vendor relationships, parts research, and department logistics. The Maintenance Coordinator helps reduce equipment downtime by maintaining proper inventory levels, sourcing parts quickly, coordinating deliveries and pickups, and providing administrative support to the maintenance team.
This role requires strong organizational skills, attention to detail, urgency, and the ability to work effectively with technicians, vendors, and internal departments.
Performance Objectives
Maintenance Inventory Management
  • Maintain maintenance shop inventory at optimum levels.
  • Order, receive, stock, organize, and track maintenance parts, tools, and supplies.
  • Conduct routine cycle counts and inventory audits.
  • Monitor inventory usage and recommend stock adjustments to prevent shortages and overstock situations.
  • Ensure maintenance storage areas remain organized, clean, and properly labeled.
Parts Research & Procurement
  • Research replacement parts, equipment components, tools, and maintenance supplies.
  • Obtain quotes and pricing from vendors and suppliers.
  • Identify alternate vendors and sourcing opportunities to improve pricing, availability, and delivery times.
  • Process purchase requests and coordinate procurement activities for the maintenance department.
  • Expedite critical parts orders to minimize equipment downtime.
Maintenance Department Support
  • Support maintenance technicians by ensuring parts, materials, and supplies are available when needed.
  • Coordinate deliveries, shipments, and vendor service visits.
  • Run errands and pick up parts, tools, equipment, and supplies from local vendors as required.
  • Assist with scheduling vendor repairs and service appointments.
  • Maintain maintenance records, purchase documentation, and inventory records.
Administrative Support
  • Process and complete maintenance work orders and submit required documentation daily.
  • Generate and distribute maintenance and inventory reports as requested.
  • Assist with audits, inventory reconciliation, fact checks, and discrepancy resolution.
  • Maintain accurate records within company systems and databases.
  • Attend department meetings and complete required training.
Safety & Compliance
  • Partner with Environmental Health & Safety to track and inventory safety equipment stored within the maintenance department.
  • Follow company policies, procedures, and safety requirements.
  • Maintain compliance with all applicable regulations and company standards.
Other Duties
  • Perform additional duties and projects as assigned by management.

SUCCESS IN THIS ROLE
Success in this role is measured by maintaining accurate inventory levels, ensuring technicians have timely access to parts and supplies, minimizing maintenance downtime caused by parts shortages, supporting efficient maintenance operations, and providing exceptional service to the maintenance team.
Requirements
Required Skills & Experience
  • Experience supporting maintenance, manufacturing, industrial, construction, fleet, or operations environments preferred.
  • Inventory management and purchasing experience preferred.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and follow-through.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Proficient computer skills, including Microsoft Office and inventory management systems.
  • Valid driver's license with an acceptable driving record.
  • Ability to build positive working relationships with vendors, technicians, and internal departments.
Personal Attributes
  • Energetic, self-motivated, and dependable.
  • Results-oriented with a strong sense of urgency.
  • Professional and ethical in all interactions.
  • Positive attitude and team-first mindset.
  • Adaptable and willing to assist wherever needed.
  • Committed to working efficiently and accurately.

Physical Requirements
  • Frequently walk throughout the maintenance shop, warehouse, and yard.
  • Ability to lift and carry up to 50 pounds.
  • Ability to operate a company vehicle for parts pickups and errands.
  • Ability to work in both office and industrial environments.
  • Ability to stand, bend, reach, and climb as needed throughout the workday.

Salary Description
$20.00 per hour

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