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Resolution Coordinator Jobs in Minnesota (NOW HIRING)

CommonBond

Service Coord Tier 2

Minneapolis, MN · On-site

$20.50 - $26/hr

The Service Coordinator II will be responsible for providing independent service coordination for ... Model collaborative problem-solving and constructive conflict resolution with internal/external ...

Connectability Of Mn

Service Coordinator - Chore

Duluth, MN · On-site

$19.75 - $24.75/hr

Service Coordinator The Service Coordinator plays a key role in ensuring individuals receive ... Collaborate with Billing to support resolution of denied claims when corrections are needed by case ...

24Restore

Client Services Coordinator

Anoka, MN · On-site

$18.25 - $24/hr

Client Services Coordinator (Entry Level - Claims Department) 24Restore is a local leader in ... Support the Claims team in solving problems and ensuring timely resolution What we're looking for:

24Restore

Client Services Coordinator

Ramsey, MN · On-site

$18.25 - $24/hr

Client Services Coordinator (Entry Level - Claims Department) Job Summary We're looking for an ... Support the Claims team in solving problems and ensuring timely resolution What We're Looking For

Medica

Transportation Coordinator I

Minnetonka, MN · On-site

$37K - $64K/yr

... and assist with resolution efforts. * Provide timely and accurate information regarding ... Experience coordinating transportation services or non-emergency medical transportation (NEMT)

24Restore

Client Services Coordinator

Ramsey, MN · On-site

$18.25 - $24/hr

Client Services Coordinator (Entry Level - Claims Department) Job Summary We're looking for an ... Support the Claims team in solving problems and ensuring timely resolution What We're Looking For

24Restore

Client Services Coordinator

Ramsey, MN · On-site

$18 - $20/hr

Client Services Coordinator (Entry Level - Claims Department) Job Summary We're looking for an ... Support the Claims team in solving problems and ensuring timely resolution What We're Looking For

Medica

Transportation Coordinator I

Minnetonka, MN · On-site

$37K - $64K/yr

... and assist with resolution efforts. * Provide timely and accurate information regarding ... Experience coordinating transportation services or non-emergency medical transportation (NEMT)

Imedica

Transportation Coordinator I

Minnetonka, MN

$37K - $64K/yr

... and assist with resolution efforts. * Provide timely and accurate information regarding ... Experience coordinating transportation services or non-emergency medical transportation (NEMT)

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All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Minnesota

Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are popular job titles related to Resolution Coordinator jobs in Minnesota?

For Resolution Coordinator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Minnesota look for?

The top searched job categories for Resolution Coordinator jobs in Minnesota are:

What cities in Minnesota are hiring for Resolution Coordinator jobs?

Cities in Minnesota with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Service Coord Tier 2

CommonBond

Minneapolis, MN • On-site

$20.50 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Job description

Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It’s why we’re more than housing—we combine quality affordable homes with our on-site Advantage Services—because we believe that all people can thrive with the right support and opportunities. Today, over 13,000 people—families, seniors, veterans, and people with disabilities and other barriers—call a CommonBond community “home.” Our core values are Respect, Integrity, Partnership, Innovation, and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.
Why CommonBond Communities?

  • Work-life balance
  • Employee referral program
  • Benefits based on eligibility: Health insurance, Dental, Vision, PTO, Sick Time, Floating Holiday, Employer matching, 401(k), STD/ LTD, Life insurance, and a variety of employee-paid benefit options
  • A respectful and growth-oriented workplace
  • Employee recognition and rewards program
  • A chance to make a difference in the community!
  • Ongoing training and professional development
Salary Range:
CommonBond Communities invites qualified applicants to apply for the Service Coordinator - Tier 2 position at Bassett Creek and Vicksburg Commons. The Service Coordinator II will be responsible for providing independent service coordination for residents, including those in permanent supportive housing when assigned, as well as promoting community building and engagement. This role emphasizes motivational interviewing, person-centered planning, compliance adherence, budget stewardship, and contributes subject-matter expertise to the team.
Provides comprehensive person-centered coordination services for residents
· Conduct thorough strengths-based assessments; develop and drive resident-centered, asset-based service plans using motivational interviewing.
· Respond to resident crises independently, with consultation as needed; coordinate warm handoffs to clinical or emergency services.
· Manage a defined caseload of permanent supportive housing households with proactive outreach and engagement, when assigned.
Implement integrated housing and services model with 3 party property management partners
· Collaborate with 3rd-party property management to address lease violations and coach residents back to good standing.
· Coordinate multi-party case conferences for complex tenancy issues.
Empower Residents Across Community Engagement continuum
  • Inform residents of home base site(s) of important information and programming opportunities happening at their housing community through a monthly newsletter.
  • Listen intentionally to residents, gathering ideas on programming and services they want to see.
  • Involve residents in activities and programs taking place within their housing community.
  • Collaborate with residents on the design of activities and programs taking place within their housing community.
  • Empower residents to lead on issues they care about within their community.
Works as an effective team member
  • Operates with moderate autonomy; independently prioritizes caseload, escalates risk appropriately, and adheres to program standards.
  • Influences site-level practices through compliance, budget stewardship, and program co-design.
  • Serve as a resource to peers on community partner navigation and tenancy support strategies.
  • Model collaborative problem-solving and constructive conflict resolution with internal/external partners.
Maintains timely, accurate, complete, and secure resident records
  • Maintain timely, complete records in ETO; uphold Housing Support/GRH program compliance (as applicable).
  • Follow organizational policies for expense management and site-level budget tracking/reporting.
  • Contribute to continuous improvement of documentation practices and data quality.

Maintains communication flow and functions as a team leader
· Follows through with own job responsibilities and assignments
· Engages in constructive problem solving and conflict resolution
· Provides information needed by other team members in a timely and effective manner
· Gives and receives feedback to and from supervisor and other team members
· Utilize Microsoft 365 tools, including Teams and Outlook for written communication within the team.
Minimum Requirements
· Minimum 2 years demonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.
· Knowledge of community resources and service networks.
· Excellent interpersonal, verbal, and written communication skills.
· Ability to work well in a collaborative team environment with both internal and external partners.
· Ability to network and develop community partnerships
· Experience using MS Office 365 and other software programs.
· Be certified in CPR and First Aid or can become certified within six months of starting position.
Preferred Qualifications
· Bachelor's degree in social work or related field OR at 2 - 4 years of work experience in a related field.
· Licensed mental health professional or social worker.
· Experience working with individuals and families transitioning out of homeless and working with coordinated entry system.
· Knowledge of affordable housing programs.
· Multilingual.
Physical Requirements
· Ability to sit for extended periods of time.
· Ability to lift, carry, push and/or pull up to 50 lbs.
· Ability to file documents.
· Ability to enter data into a computer.
· Ability to interact verbally with internal and external audiences.
Other Requirements
· Must be willing and able to travel between sites.
This job description is intended to provide information essential to understanding the scope of the Service Coordinator II position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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