ZipRecruiter

Log In

1

Resolution Coordinator Jobs in Minnesota (NOW HIRING)

Temperance Lake Ridge

Resident Care Coordinator

Sherburn, MN · On-site

$18.75 - $24.25/hr

Monitor resident satisfaction and escalate concerns to leadership for resolution. On-Call Rotation ... care coordination (assisted living, senior care, or healthcare setting preferred). * Strong ...

Miracle-Ear

Patient Care Coordinator

Saint Augusta, MN · On-site

$17.25 - $22.75/hr

Patient Care Coordinator We're looking for a driven individual who is passionate about helping ... Provide customer resolution to any concerns or questions. * Communicate all relevant customer ...

ServiceMaster

Claims Coordinator

Saint Louis Park, MN · On-site

The Coordinator is responsible to follow up daily with the OPS team to ensure that all required ... Manages Customer Service issues and complaints, documenting actions and resolution * Understanding ...

RESOLUTION MEDICAL LLC

Program Manager

Fridley, MN · On-site

$115K - $155K/yr

Work creatively and analytically within Resolution Medical's problem-solving environment ... Must have excellent hand-eye coordination * Ability to differentiate between colored wires, tabs ...

CommonBond

Service Coord Tier 2

Mankato, MN · On-site

$19.50 - $24.75/hr

Service Coordinator - Tier 2 Home is the foundation for everything in life. Since 1971, our model ... Model collaborative problem-solving and constructive conflict resolution with internal/external ...

CommonBond

Service Coord Tier 2

Mankato, MN · On-site

$25.18 - $26.74/hr

The Service Coordinator II will be responsible for providing independent service coordination for ... Model collaborative problem-solving and constructive conflict resolution with internal/external ...

CommonBond

Service Coord Tier 2

Plymouth, MN · On-site

$25.18 - $26.74/hr

The Service Coordinator II will be responsible for providing independent service coordination for ... Model collaborative problem-solving and constructive conflict resolution with internal/external ...

previous pagenext page

Showing results 21-40

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Minnesota

Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are popular job titles related to Resolution Coordinator jobs in Minnesota?

For Resolution Coordinator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Minnesota look for?

The top searched job categories for Resolution Coordinator jobs in Minnesota are:

What cities in Minnesota are hiring for Resolution Coordinator jobs?

Cities in Minnesota with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Resident Care Coordinator

Temperance Lake Ridge

Sherburn, MN

$18.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Resident Care Coordinator

Company Overview: 

Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity.

Job Summary:

The Clinical Administrative Assistant / Scheduler / Residential Care Coordinator provides vital administrative and clinical support to ensure seamless daily operations of the community. This role coordinates resident care needs, maintains staff schedules, supports compliance with state regulations, and assists with on-call responsibilities. The position serves as a central link between residents, families, caregivers, nurses, and leadership to promote quality of care and organizational efficiency.

What We Offer:

  • Competitive salary commensurate with experience.

  • Comprehensive benefits package (health, dental, vision, 401k).

  • Paid time off and recognized holidays.

  • Ongoing professional development and training opportunities.

  • Supportive work environment with a focus on resident-centered care.

Key ResponsibilitiesAdministrative & Clinical Support
  • Maintain accurate and timely resident records, charts, and care documentation in compliance with DHS regulations and facility policies.
  • Prepare reports, correspondence, and communications for the clinical and administrative teams.
  • Support regulatory audits, inspections, and surveys with organized and accessible documentation.
  • Handle phone calls, emails, and inquiries from residents, families, staff, and providers with professionalism and discretion.
Scheduling & Staffing
  • Develop, maintain, and publish caregiver, nursing, and support staff schedules to ensure adequate coverage across all shifts.
  • Track staff availability, time off requests, call-ins, and coverage changes; adjust schedules as needed.
  • Communicate schedule updates and changes promptly to staff and leadership.
  • Collaborate with department heads to anticipate staffing needs and minimize overtime.
Resident Care Coordination
  • Serve as a primary contact for residents and families regarding care questions, service plans, and daily needs.
  • Coordinate with nursing and caregiving staff to ensure care plans are followed.
  • Facilitate communication between residents, physicians, and healthcare providers.
  • Monitor resident satisfaction and escalate concerns to leadership for resolution.
On-Call Rotation
  • Participate in the leadership on-call rotation to provide after-hours support to staff and residents.
  • Respond to urgent scheduling needs, staffing shortages, and resident care issues as they arise.
  • Provide guidance and escalation support to on-duty staff during emergencies or incidents.
Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration, nursing, or related field preferred.
  • Minimum 2–3 years of experience in healthcare administration, scheduling, or resident care coordination (assisted living, senior care, or healthcare setting preferred).
  • Strong knowledge of state regulations (e.g., DHS 89 for Wisconsin or applicable state codes).
  • Proficiency with scheduling software, EMR systems, and Microsoft Office Suite.
  • Exceptional organizational, multitasking, and communication skills.
  • Ability to remain calm under pressure, problem-solve quickly, and maintain resident-centered focus.
Core Competencies
  • Resident and family advocacy
  • Team collaboration and staff support
  • Regulatory compliance and accuracy
  • Adaptability in fast-paced environments
  • Strong interpersonal and conflict resolution skills
Work Schedule
  • Full-time, Days 
  • Participation in the leadership on-call rotation is required.

Cornerstone Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Apply